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研究生:林詩霓
研究生(外文):LIN,SHI-NI
論文名稱:影響網路疑病症之因素探討
論文名稱(外文):The Study of Influence Factors of Cyberchondria
指導教授:楊惠貞楊惠貞引用關係
指導教授(外文):YANG,HUI-CHEN
口試委員:林宸生賴雲龍
口試委員(外文):LIN,CHEN-SHENGLAI,YUN-LONG
口試日期:2020-06-29
學位類別:碩士
校院名稱:國立勤益科技大學
系所名稱:資訊管理系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2020
畢業學年度:108
語文別:中文
論文頁數:52
中文關鍵詞:網路疑病症情緒不確定性健康焦慮健康資訊品質
外文關鍵詞:cyberchondriaemotionuncertaintyhealth anxietyhealth information quality
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健康相關資訊在網路上四處流竄,並且更新速度甚之為快,保健、疾病症狀及流行病等各種資訊皆能輕易取得。但是網路資訊品質難以掌控,因此可能引起相對的效應。「網路疑病症」為相對較新的術語,用於解決與線上健康資訊相關的健康焦慮。因此,本研究試圖探討人們那些潛在因素影響人們提升疑病症之可能,如:較差的情緒、不確定性及健康焦慮等。並且,本研究以網路上的健康資訊為研究基礎,探討健康資訊品質是否會分別影響人們的情緒、不確定性及健康品質。本研究採用問卷調查法蒐集資料,共收回有效問卷為431份,並以SPSS與AMOS為分析工具進行信度、效度雙檢測量表之可靠性及正確性分析並以結構方程式檢定研究架構各變數間因果關係驗證。結果顯示,健康資訊品質會顯著的正向影響情緒;健康資訊品質會顯著的影響不確定性,但為正向;健康資訊品質不會顯著影響健康焦慮;不確定性會顯著負向影響情緒、正向影響健康焦慮;情緒會顯著的影響網路疑病症,但為正向;不確定性會顯著的影響網路疑病症,但為負向;健康焦慮不會顯著的影響網路疑病症。在影響網路疑病症因素中特別又以情緒的影響程度最大。本研究之研究結果可讓人們更了解影響網路疑病症的潛在因素,及後續網路疑病症相關研究之參考。
Health related information sloshing around on the Internet, and update speed so fast, health care, disease symptoms and epidemic, etc all information can be obtained easily. However, the network information quality is difficult to control, and therefore may cause the opposite effect. "cyberchondria" is a relatively new term, used to solve the online health information related to health anxiety. Therefore, the present study sought to explore the people those potential factors that influence people to enhance the hypochondria of the possible, such as: poor emotions, uncertainty, and health anxiety. And, this study based on the research of health information on the Internet, to explore the health information quality will affect people's emotions, uncertainty and health quality. This study adopts questionnaire survey to collect data, a total of 431 effective questionnaires were taken back, and with SPSS and AMOS as analysis tool of test reliability and validity of the double scale reliability and validity analysis and structural equation to the verification study architecture the causal relationship between variables. Results show that the health information quality significantly affects the emotion; Health information quality will significantly affect the uncertainty, but is positive; Health information quality will not significantly affect anxiety; Uncertainty will be significantly negative affect emotion, positive affect health anxiety; Emotion will significantly affect cyberchondria, but is positive; Uncertainty will significantly affect cyberchondria, but is negative; Health anxiety will not significantly affect cyberchondria. Among the factors affecting cyberchondria, emotion is the most important. The results of this study will provide a better understanding of the potential factors that may influence the development of cyberchondria and provide a reference for further research on cyberchondria.
摘要 i
ABSTRACT ii
誌 謝 iv
目錄 v
表目錄 vii
圖目錄 viii
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程 3
第二章 文獻探討 3
2.1 網路疑病症 4
2.1.1 定義 4
2.1.2 相關實徵研究 5
2.2 健康資訊品質 5
2.2.1 定義 5
2.2.2 相關實徵研究 7
2.3 情緒 8
2.3.1 定義 8
2.3.2 相關實徵研究 9
2.4 健康焦慮 10
2.4.1 定義 10
2.4.2 相關實徵研究 11
2.5 不確定性 11
2.5.1 定義 11
2.5.2 相關實徵研究 12
第三章 研究方法 13
3.1 研究架構 13
3.2 研究假說 14
3.2.1 健康資訊品質與情緒、不確定性及健康焦慮 14
3.2.2 不確定性與情緒及健康焦慮 14
3.2.3 情緒、不確定性、健康焦慮與網路疑病症 15
3.3 研究工具 16
3.4 資料處理 17
第四章 資料分析 17
4.1 基本資料分析 18
4.2 信度及效度檢測 20
4.2.1 信度檢測 20
4.2.2 效度檢測 20
4.3 結構方程式 22
4.3.1 多元常態分配 22
4.3.2 測量模型分析 24
4.3.3 結構模型分析 29
第五章 討論與結論 32
5.1 討論 32
5.1.1 假說驗證結果 32
5.1.2 假說討論 33
5.2 研究貢獻與未來研究 36
5.2.1 學術貢獻 36
5.2.2 實務貢獻 37
5.2.3 研究限制與未來研究 37
5.3 結論 38
參考文獻 39
中文文獻 39
英文文獻 39
附錄一 研究問卷 53
附錄二 過錄編碼簿 56

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