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研究生:謝仁智
研究生(外文):Ren-Gih Hsieh
論文名稱:以知識密集型專業零工策動高可靠度組織之探索性研究
論文名稱(外文):Exploratory research on facilitating high-reliability organizations with knowledge-intensive professional gigs
指導教授:蔡明宏蔡明宏引用關係
指導教授(外文):Ming-Hone Tsai
學位類別:博士
校院名稱:國立中央大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文出版年:2020
畢業學年度:108
語文別:中文
論文頁數:198
中文關鍵詞:高可靠度組織專業知識零工組織蛻變脈絡圖紮根理論
外文關鍵詞:High-reliability organizationProfessional knowledge-based gigOrganizational transmutation contextGrounded theory
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隨著科技的進步,全球化的快速擴展,社會競爭模式也越來越依靠專業知識,形成更高階的知識經濟趨勢。企業組織的競爭優勢更加注重速度與可靠度,兩者必須同時兼備,因此企業組織或團隊必須建立更快速、更可靠的高可靠度組織來因應新的競爭的態勢需求。知識型專業零工在企業組織建立高可靠度組織的過程中,將扮演重要的促動角色而且這種趨勢也越來越常見。
現今對於知識型零工經濟的研究十分稀少,對於知識型專業零工應用於高可靠度組織的研究更是寥寥無幾。本研究以專業知識零工的功能特徵為起點,達成高可靠度組織的為目標終點,應用紮根理論進行探索性研究,主要萃取專業知識零工扮演的關鍵角色、外在與內部的影響因素、政府政策的功用,深度探討這些變數面向與相互之間的關係,以建構組織蛻變之脈絡。
本研究採用深度訪談方式收集資料,並運用紮根理論研究方法進行資料分析,歸納出三個主要核心模塊,19個主軸編碼及50個開放編碼,依照活動順序、相互影響關係,發展出組織蛻變脈絡模型。最後賦予這些模塊活動系統全新的管理意涵。以研究成果發展出來的組織蛻變脈絡模型,做為企業變革策略制定的參考基礎,善用專業知識零工的力量,提供公司組織經營模式的改善方向。
With the advanced technology and globalization, the social competition is increasingly relying on professional knowledge. The enterprise organizations pay more attention in speed and reliability to build their competitive advantage. Therefore, the organizations must establish a faster and higher-reliability organization to cope with the new competitive situation. Professional knowledge-based gigs will play an important role in the process of establishing high-reliability organizations(HRO), and this trend is becoming more and more common.
Nowadays, there is very little research on knowledge-based professional gig in high-reliability organizations. This study takes the functional characteristics of professional knowledge-based gigs as a starting point and establishment of high-reliability organizations as the goal. The grounded theory is used to conduct exploratory research. It mainly extracts the key factors, including the key role of professional knowledge-based gigs, internal and external factors, and government policies. The result of research builds the context of organizational transmutation by in-depth exploration of the relationship between these variable orientations.
This research uses in-depth interviews to collect information and grounded theoretical research methods to analyze. It summarizes three main core modules, 19 main axial coding and 50 open coding. According to the sequence of activities and the relationship of mutual influence, the organizational transmutation context model is developed. Finally, these modules are given new management implications for the activity system. Based on the research results, the organizational transmutation context model is used as a reference basis for the enterprise transmutation strategies, and the power of professional knowledge-based gigs is used to provide the directive improvement of the company's organizational business model.
目錄
中文摘要 I
ABSTRACT II
誌謝 III
目錄 IV
圖目錄 VI
表目錄 VI
第壹章 緒論 1
第一節 研究背景與動機 2
第二節 零工經濟 2
第三節 研究目的 29
第四節 研究的重要性 30
第五節 論文架構 30
第貳章 文獻探討 31
第一節 在加速競爭條件下對高可靠性組織的需求 31
第二節 贏家全拿前提下的競爭策略 54
第參章 研究方法與設計 63
第一節 研究方法 63
第二節 研究步驟設計與流程 64
第三節 研究對象與樣本 66
第肆章 第一階段與第二階段之主要活動 69
第一節 第一階段主要活動 70
第二節 第二階段主要活動 114
第伍章 輔助階段主要活動 152
第一節 環境脈絡改變 152
第二節 配套加速措施 165
第陸章 結論與建議 169
第一節 研究成果 170
第二節 修煉階段 172
第三節 蛻變階段 173
第四節 輔酶作用 175
第五節 研究限制與建議 177
參考文獻 180
附 錄 193
附錄1:訪談邀請函 193
附錄2:訪談大綱1 194
附錄3:訪談大綱2 195
附錄4:訪談大綱3 197
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「雇用関係によらない働き方」についての現状と課題。
日 本 經 濟 產 業 省 中 小 企 業 廳「2014 年 版 中 小 企 業 白 書 」。
ランサーズ _ フリーランス実態調査 2017 。https://goo.gl/4LLByk。
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