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研究生(外文):Wei-Chen Chang
論文名稱(外文):A Study on Users’ Behavioral Intention to Share or Fact-Check Fake News: Through the Lens of Emotional Intelligence and Information Overload
指導教授(外文):Wen-Chin Hsu
外文關鍵詞:Theory of Planned BehavioralFake NewsEmotional IntelligenceInformation Overload
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Recently, the issue of fake news has invaded the daily life and affected people’s ability to judge upon the receipt of new information. Along with the rise of Internet media and social media platforms, the users of social media are able to share information with their own posts, forming a new force in the field of information spreading. When receiving new information, “emotional intelligence” serves as one of the crucial factors pertaining to one’s ability to judge and is therefore impactive on people’s behavioral intention to verify or spread out the information. In addition, more access to social media leads to more spreading and more misinformation, creating a situation known as “information overload” in which people’s judging ability decreases and negative emotions get in the way to affect behavioral intentions.
Centering on the “theory of planned behavioral,” this study aims to investigate the impact of “emotional intelligence” on user’s behavioral intention behind the actions of “fact-checking” and “sharing” the fake news. This study finds out that “emotional intelligence” has significant influences on users’ “attitude,” “subjective norm,” and “perceived behavioral control” during fact-checking and on users’ “subjective norm” when they decide to share the piece of misinformation. Therefore, this study proposes that enterprises incorporate the assessment of “emotional intelligence” into the personality tests during the recruitment process so that companies can deduce applicants’ ability to identify and judge upon receiving fake news. As for internal management, companies should work on building team consensus regarding the policies of handling fake news so as to generate positive impacts on the employees, minimize panic, reduce the circulation of fake news, and promote the quality of information, enhancing the overall information literacy within the workplace.
摘要 I
目錄 III
圖目錄 V
表目錄 VI
一、 緒論 1
1-1 研究背景與動機 1
1-2 研究重要性 1
1-3 研究目的 3
二、 文獻探討 4
2-1 假新聞 4
2-2 計劃行為理論 6
2-3 情緒智力 7
2-4 資訊超載 10
三、 研究方法 12
3-1 研究模型 12
3-2 研究假說 12
3-3 研究設計 13
3-3-1 實驗材料 13
3-3-2 研究對象及抽樣 14
3-3-3 問卷設計 14
四、 研究結果 20
4-1 敘述性分析 20
4-2 衡量模型分析 21
4-2-1 信度分析 22
4-2-2 收斂效度 24
4-2-3 區別效度 24
4-2-4 共線性分析 27
4-2-5 共同方法偏誤 28
4-3 結構模型分析 30
4-3-1 變項間路徑係數分析及假說驗證 30
4-3-2 結構模型適配度分析 36
五、 結論與建議 37
5-1 研究結果與討論 37
5-2 研究貢獻 41
5-2-1 理論意涵 41
5-2-2 實務意涵 42
5-3 研究限制 43
5-3-1 實驗題材 43
5-3-2 研究對象 43
5-4 未來研究建議 44
參考資料 45
附錄一、正式問卷 51
附錄二、實驗材料 57
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