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研究生:張競成
研究生(外文):Chang, Ching-Cheng
論文名稱:非營利組織員工公共服務動機、工作敬業與工作幸福感之關聯性研究-以個人組織價值一致性為調節變項
論文名稱(外文):The Relationship Between Public Service Motivation, Work Engagement And Employee Well-Being of Non-Profit Organizations: The Moderating Role of Person-Organization Value Congruence
指導教授:陳怡靜陳怡靜引用關係
指導教授(外文):Chen, Yi-Ching
學位類別:碩士
校院名稱:國立臺灣師範大學
系所名稱:科技應用與人力資源發展學系
學門:教育學門
學類:其他教育學類
論文種類:學術論文
論文出版年:2020
畢業學年度:108
語文別:中文
論文頁數:85
中文關鍵詞:公共服務動機工作敬業工作幸福感個人組織價值一致性
外文關鍵詞:employee well-beingperson-organization value congruencepublic service motivationwork engagement.
相關次數:
  • 被引用被引用:1
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
動機是個體選擇工作的重要因素之ㄧ,也是影響工作行為與持久性的關鍵。本研究目的為探討非營利組織員工在工作過程中,是否因公共服務動機的激勵而維持對社會工作的敬業狀態進而得到工作幸福感,同時驗證個人-組織價值一致性的調節效果。研究採問卷調查法,針對台北市社福聯盟共60個非營利組織的授薪員工進行便利取樣,回收有效樣本133份。研究結果如下:(一)公共服務動機與工作敬業具有正向關聯;(二)工作敬業與工作幸福感具有正向關聯;(三)工作敬業在公共服務動機與工作幸福感之間具有完全中介效果。
Motivation is an important factor for individuals to job choice, work behaviors and persistence. The study aims to investigate whether nonprofit organization employees will be motivated by public service motivation to maintain work engagement, and increase their well-being. The study also examines the moderation effect of person-organization value congruence.
The study adopts a questionnaire survey and uses convenient sampling method from 60 nonprofit organizations in the Taipei Social Welfare Alliance. There were 133 valid questionnaires collected, and the findings of this research were as follows: (1) public service motivation was positively related to work engagement; (2) work engagement was positively related to employee well-being; (3) the relationship between public service motivation and employee well-being is completely mediated by work engagement; (4) person-organization value congruence has no significant moderating effect on public service motivation and work engagement.
第一章 緒論  1
第一節 研究背景與動機  1
第二節 研究目的  4
第三節 研究範圍與限制  4

第二章 文獻探討  5
第一節 公共服務動機  5
第二節 工作敬業  12
第三節 工作幸福感  16
第四節 個人-組織價值一致性  21
第五節 假設推論  25

第三章 研究方法  29
第一節 研究架構及假設  29
第二節 研究步驟  30
第三節 研究對象  31
第四節 研究工具  31
第五節 資料分析  37

第四章 資料分析  39
第一節 敘述性分析統計  39
第二節 驗證性因素分析  41
第三節 相關分析  44
第四節 假設驗證  46

第五章 結論與建議  51
第一節 研究結果與討論  51
第二節 實務意涵  53
第三節 研究限制與建議  55

參考文獻  57
一、中文部分  57
二、外文部分  57

附 錄  77
附錄一 非營利組織員工公共服務動機及工作狀態之研究問卷  79
附錄二 問卷編碼  83
附錄三 控制變項編碼  85
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