|
Aaker, Jennifer L. and Angela Y. Lee (2001), “I Seek Pleasures and We Avoid Pains:
The Role of Self-Regulatory Goals in Information Processing and Persuasion,”
Journal of Consumer Research, 28 (6), 33–49.
Asch, Solomon E. (1956), “Studies of Independence and Conformity: A Minority of
One Against a Unanimous Majority,” Psychological Monographs: General and
Applied, 70 (9), 1–70.
Baek, Hyunmi, JoongHo Ahn, and Youngseok Choi (2012), “Helpfulness of Online
Consumer Reviews: Readers’ Objectives and Review Cues,” International
Journal of Electronic Commerce, 17 (2), 99–126.
Batra, Rajeev and Olli T. Ahtola (1991), “Measuring the Hedonic and Utilitarian
Sources of Consumer Attitudes,” Marketing Letters, 2 (2), 159–170.
Bickart, Barbara and Robert M. Schindler (2001), “Internet Forums as Influential
Sources of Consumer Information,” Journal of Interactive Marketing, 15 (3), 31–
40.
Chaudhuri, Arjun, Khaled Aboulnasr, and Mark Ligas (2010), “Emotional Responses
on Initial Exposure to a Hedonic or Utilitarian Description of a Radical
Innovation,” Journal of Marketing Theory and Practice, 18 (4), 339–359.
Chen, Yubo and Jinhong Xie (2008), “Online Consumer Review: Word-of-Mouth as a
New Element of Marketing Communication Mix,” Management Science, 54 (3),
477–491.
Cheung, Man Yee, Chuan Luo, Choon Ling Sia, and Huaping Chen (2009), “Credibility
of Electronic Word-of-Mouth: Informational and Normative Determinants of
Online Consumer Recommendations,” International Journal of Electronic
Commerce, 13 (4), 9–38.
Chevalier, Judith and Dina Mayzlin (2006), “The Effect of Word of Mouth on Sales:
Online Book Reviews,” Journal of Marketing Research, 43 (3), 345–354.
Cui, Geng, Hon-Kwong Lui, and Xiaoning Guo (2012), “The Effect of Online
Consumer Reviews on New Product Sales,” International Journal of Electronic
Commerce, 17 (1), 39–57.
14
Dellarocas, Chrysanthos, Xiaoquan Michael Zhang, and Neveen F. Awad (2007),
“Exploring the Value of Online Product Reviews in Forecasting Sales: The Case
of Motion Pictures,” Journal of Interactive Marketing, 21 (4), 23–45.
Dhar, Ravi and Klaus Wertenbroch (2000), “Consume Choice between Hedonic and
Utilitarian Goods,” Journal of Marketing Research, 37 (1), 60–71.
Gardner, Wendi L., Shira Gabriel, and Angela Y. Lee (1999), ““I” Value Freedom, but
“We” Value Relationships: Self-construal Priming Mirrors Cultural Differences
in Judgment,” Psychological Science, 10 (4), 321–326.
Ghose, Anindya and Panagiotis G. Ipeirotis (2011), “Estimating the Helpfulness and
Economic Impact of Product Reviews: Mining Text and Reviewer
Characteristics,” IEEE Transactions on Knowledge and Data Engineering, 23
(10), 1498–1521.
He, Stephen X. and Samuel D. Bond (2015), “Why Is the Crowd Divided? Attribution
for Dispersion in Online Word of Mouth,” Journal of Consumer Research, 41 (6),
1509–1527.
Hennig-Thurau, Thorsten and Gianfranco Walsh (2003), “Electronic Word-of-mouth:
Motives for and Consequences of Reading Customer Articulations on the
Internet,” International Journal of Electronic Commerce, 8(2), 51–74.
Herr, Paul M., Frank R. Kardes, and John Kim (1991), “Effects of Word-of-Mouth and
Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity
Perspective,” Journal of Consumer Research, 17 (4), 454–462.
Hirschman, Elizabeth C. and Morris B. Holbrook (1982), “Hedonic Consumption:
Emerging Concepts, Methods and Propositions,” Journal of Marketing, 46 (3),
92–101.
Hong, Yili, Ni Huang, Gord Burtch, and Chunxiao Li (2016), “Culture, conformity and
emotional suppression in online reviews,” Journal of the Association for
Information Systems, 17 (11), 737–758.
Hong, Jiewen and Hannah H. Chang (2015), “I Follow My Heart and We Rely on
Reasons: The Impact of Self-Construal on Reliance on Feelings versus Reasons
in Decision-Making,” Journal of Consumer Research, 41 (6), 1392–1411.
Hoyer, W. D. and D. J. MacInnis (2001), “Consumer Behavior,” Houghton Mifflin,
Boston, New York.
15
Huang, Peng, Nicholas H. Lurie, and Sabyasachi Mitra (2009), “Searching for
Experience on the Web: An Empirical Examination of Consumer Behavior for
Search and Experience Goods,” Journal of marketing, 73 (2), 55–69.
Khan, Uzma, Ravi Dhar, and Klaus Wertenbroch (2005), “A Behavioral Decision
Theory Perspective on Hedonic and Utilitarian Choice,” in Inside Consumption:
Frontiers of Research on Consumer Motives, Goals, and Desires, ed. S.
Ratneshwar and David Glen Mick, New York: Routledge, 166–187.
Lee, Angela Y., Jennifer L. Aaker, and Wendi L. Gardner (2000), “The Pleasures and
Pains of Distinct Self-Construals: The Role of Interdependence in Regulatory
Focus,” Journal of Personality and Social Psychology, 78 (6), 1122–1134.
Li, Meng-Xiang, Li-Qiang Huang, Chuan-Hoo Tan, and Kwok-Kee Wei (2013),
“Helpfulness of Online Product Reviews as Seen by Consumers: Source and
Content Features,” International Journal of Electronic Commerce 17 (4), 101–
136.
Lutz, Richard J. (1975), “Changing Brand Attitudes through Modification of Cognitive
Structure,” Journal of Consumer Research, 1 (4), 49–59.
Markus, Hazel R. and Shinobu Kitayama (1991), “Culture and the Self: Implications
for Cognition, Emotion, and Motivation,” Psychological Review, 98 (2), 224–253.
Mudambi, Susan M. and David Schuff (2010), “What Makes a Helpful Online Review?
A Study of Customer Reviews on Amazon.com,” MIS Quarterly, 34 (1), 185–
200.
Park, Chan-Wook and Byeong-Joon Moon (2003), “The Relationship between Product
Involvement and Product Knowledge: Moderating Roles of Product Type and
Product Knowledge Type,” Psychology and Marketing, 20 (11), 977–997.
Park, Do-Hyung and Sara Kim (2008), “The Effects of Consumer Knowledge on
Message Processing of Electronic Word-of-Mouth via Online Consumer
Reviews,” Electronic Commerce Research and Applications, 7 (4), 399–410.
Peracchio, Laura A. and Alice M. Tybout (1996), “The Moderating Role of Prior
Knowledge in Schema-Based Product Evaluation,” Journal of Consumer
Research, 23 (12), 177–191.
Singelis, Theodore M. (1994), “The Measurement of Independent and Interdependent
Self-Construals,” Personality and Social Psychology Bulletin, 20 (5), 580–591.
16
Sridhar, Shrihari and Raji Srinivasan (2012), “Social Influence Effects in Online
Product Ratings,” Journal of Marketing, 76 (5), 77–88.
Strahilevitz, Michal and John G. Myers (1998), “Donations to Charity as Purchase
Incentives: How Well They Work May Depend on What You Are Trying to Sell,”
Journal of Consumer Research, 24 (4), 434–446.
Su, Song, Rong Chen, and Ping Zhao (2008), “The Impact of Size of Self-Generated
Consideration Set on Post-Choice Regret,” Advances in Consumer Research, 35
(1), 805–806.
Triandis, Harry C. (1989), “The Self and Social Behavior in Differing Cultural
Contexts,” Psychological Review, 96 (3), 506–520.
Weathers, Danny, Scott D. Swain, and Varun Grover (2015), “Can Online Product
Reviews Be More Helpful? Examining Characteristics of Information Content by
Product Type,” Decision Support Systems, 79 (8), 12–23.
Wilkie, Andrew O. M. (1994), “The Molecular Basis of Genetic Dominance,” Journal
of Medical Genetics, 31 (2), 89–98.
Yang, Haiyang, Antonios Stamatogiannakis, and Amitava Chattopadhyay (2015),
“Pursuing Attainment Versus Maintenance Goals: The Interplay of Self-construal
and Goal Type on Consumer Motivation,” Journal of Consumer Research, 42 (1),
93–108.
|