IATF16949：2016 汽車產業品質管理系統是由國際汽車特別工作小組 （International Automotive Task Force）基於 ISO 9001：2015 品質管理系統的架構發展而來一套標準，適用於提供汽車產業相關零組件之生產與服務的企業。2017年台灣汽車零組件出口值為1721.5億，較2016年成長1.9%，其中生產「其他汽車零組件」比例最高，占41.5%，共830億，證明台灣汽車零件業是非常有競爭力的，因此導入IATF16949是台灣中小型企業在汽車供應鏈中維持競爭優勢之重要議題。
然而台灣中小企業通常聚焦於生產技術開發，IATF16949除強調製程作業環境的要求外，為符合綠色供應鏈的國際趨勢，亦重視生產過程中對於環境之衝擊影響，與ISO14001環境管理系統之要求具相容性。本研究以台灣汽車零件供應鏈具ISO9001驗證合格之一家中小企業為研究對象，透過質性深度訪談的方式，探討中小企業生產過程中與ISO14001要求之現況差異與執行重點，研究結果顯示個案公司於與製程相關之環境考量面鑑別評估、環境目標方案與緊急應變計畫為現況差異重點，而本研究亦提出八項執行重點項目以供中小企業環境管理系統導入之執行參考。

IATF16949： 2016 The automotive industry quality management system is a set of standards developed by the International Automotive Task Force based on the ISO 9001： 2015 quality management system architecture, which is suitable for the production and service of automotive industry related components Business. In 2017, the export value of Taiwan’s auto parts and components was 172.15 billion, an increase of 1.9% from 2016. Among them, the production of “other auto parts and components” was the highest, accounting for 41.5%, a total of 83 billion. This proves that Taiwan’s auto parts industry is very competitive. Therefore, the introduction of IATF16949 is an important issue for Taiwanese small and medium-sized enterprises to maintain a competitive advantage in the automotive supply chain.
However, Taiwan SMEs usually focus on the development of production technology. In addition to emphasizing the requirements of the process operating environment, IATF16949 is in line with the international trend of the green supply chain, and also pays attention to the impact of the impact on the environment during the production process, which is in line with the requirements of the ISO14001 environmental management system Capacitive. In this study, one of the small and medium-sized enterprises in Taiwan’s auto parts supply chain with ISO9001 certification was selected as the research object. Through qualitative in-depth interviews, the current status of the SME production process and the requirements of ISO14001 and the implementation focus were discussed. The research results showed that the company produced The process complies with the requirements of relevant environmental protection regulations, for example, the treatment of production wastewater and waste management are in compliance with the regulations, but the environmental impact assessment has not been fully implemented for all processes. In addition, regular regulations have not been checked. The painting also focuses on fire safety, and emergency response measures for potential environmental impact of the process have not yet been established.

中文摘要 ..................................................................i
英文摘要 ..................................................................ii
誌謝 ..................................................................iv
目錄 ..................................................................v
表目錄 .................................................................vii
圖目錄 ................................................................viii
第一章 緒論 ...........................................................1
1.1 研究背景 ...........................................................1
1.2 研究動機 ...........................................................2
1.3 研究目的與問題 ...................................................2
1.4 研究流程 ...........................................................3
第二章 文獻探討 ...........................................................5
2.1 台灣扣件產業之概述 ...................................................5
2.2 國際標準化組織之ISO 14001 ...........................................7
2.2.1 ISO 14001概述 ...................................................7
2.2.2 ISO 14001應用與目的 ..........................................14
2.3 國際汽車特別工作小組之IATF 16949 ..................................15
2.3.1 IATF 16949概述 ..................................................15
2.3.2 IATF 16949與QS 9000的主要差異 ..................................18
2.3.3 IATF 16949應用與目的 ..........................................19
2.4 綠色供應鏈管理 ..................................................19
2.4.1 供應鏈管理概述 ..................................................19
2.4.2 綠色供應鏈管理概述 ..................................................20
2.4.3 綠色供應鏈管理應用與目的 ..........................................22
第三章 研究內容與方法 ......................................................26
3.1 質性研究法 ..........................................................26
3.2 個案研究法 ..........................................................26
3.3 類型比對法 ..........................................................33
3.4 訪談計劃 ..........................................................33
3.4.1訪談緣由 ..........................................................33
3.4.2訪談目的 ..........................................................33
3.4.3訪談對象 ..........................................................34
3.4.4訪談問題大綱 ..................................................34
第四章 研究分析 ..........................................................37
4.1 個案介紹 ..........................................................37
4.2 訪談結果 ..........................................................37
第五章 結論與建議 ..........................................................41
5.1 研究結論 ..........................................................41
5.1.1中小企業現有環境管理系統與導入ISO 14001環境管理系統的現況差異 ..........41
5.1.2中小企業導入ISO 14001環境管理系統時的重點項目 ..........................41
5.2 建議 ..........................................................48
參考文獻 ..................................................................49
附錄一 ..................................................................55
Extended Abstract ..................................................61

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