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研究生:藍千盛
研究生(外文):LAN, CHIEN-SHENG
論文名稱:運動監測產品服務系統的公理化設計
論文名稱(外文):An Axiomatic Design of Product Service System for Sport Monitoring
指導教授:王鴻祥王鴻祥引用關係
指導教授(外文):WANG, HUNG-HSIANG
口試委員:朱旭建蔡啟清陳建雄
口試委員(外文):CHU, HSU-CHENGTSAI, CHI-CHINGCHEN, CHIEN-HSIUNG
口試日期:2020-07-06
學位類別:碩士
校院名稱:國立臺北科技大學
系所名稱:工業設計系創新設計碩士班
學門:設計學門
學類:綜合設計學類
論文種類:學術論文
論文出版年:2020
畢業學年度:109
語文別:中文
論文頁數:107
中文關鍵詞:公理化設計產品服務系統設計
外文關鍵詞:Axiomatic designProduct service system design
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近年來體育賽事蓬勃發展,許多大型公司和城市都爭相舉辦馬拉鬆比賽,以增加運動氛圍並吸引人們參加,這不僅使人們更加健康,且為公司或城市政府創造了巨大的市場。但是高強度和長距離慢跑給沒有運動習慣或有慢性病史的人帶來巨大風險。我們不僅設計一種用於道路行駛活動的運動安全監控的產品服務系統,還創建一個吸引人們參加馬拉鬆比賽平台。我們已經知道公理設計在復雜的工業和軟件系統設計中的用途,因此我們想測試公理設計是否可以用來幫助開發這個複雜的產品服務系統。這項研究使用公理化設計,幫助我們在設計的早期對這個系統進行分析和解構,定義出用戶要求,功能要求和必需的設計參數。在完成PSS的基本結構後,接著優化產品功能和系統界面。在整個研究的過程中我們發現,公理化設計可以幫助設計師快速的釐清複雜的產品服務架構,也能在得知使用者回饋意見後,快速進行設計修正,公理化設計所設計出來的產品服務系統也在跑者的回饋以及系統易用性尺度量表(SUS)的回饋中,給予高度的評價(平均83分),說明了使用公理化設計於產品服務系統設計中是可行且合適的。
As sports events have flourished in recent years, a number of large firms and cities have organized marathons to enhance the trends of sport. These events always attract many participants, promoting not only a healthy lifestyle, but also a tremendous niche to the organizers. However, high-intensity and long-distance jogging have huge risks to those who have no exercise habits or have a history of chronic diseases. To reduce the risks and increase the attractiveness, this study designs a product-service system for sports safety monitoring of road running activities to create a system that attracts people to join the marathon. The design method used is axiomatic design (AD), which have been successfully applied to complex industrial and software system designs, and is worth examining its application to complex product-service system (PSS). Using the AD process, this study starts with discovering the customer needs, and then transforms them to functional requirements, develops the mapping from the requirements to design parameters, and finally ends with prototyping and optimizing the PSS based on the target users’ feedback. Major features of the PSS are the safety monitoring during jogging as well as the simple and quick registration procedure. The usability of the PSS, measured by systematic usability scale (SUS), is excellent (83%). Advantages of application of AD to the PSS design include the systematic methods for the designer to determine the design parameters and the informative diagrams for the users to participate in the design process.
目 錄

摘 要 i
ABSTRACT ii
目 錄 v
表目錄 viii
圖目錄 ix
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 1
1.3 研究目的 2
1.4 研究範圍 2
第二章 文獻探討 4
2.1路跑運動之風潮及風險 4
2.1.1運用科技於運動領域的趨勢 6
2.1.2運動熱傷害的危害及防範治療 8
2.2公理化設計(Axiomatic Design) 11
2.2.1領域 (domains) 11
2.2.2階層 (hierarchies) 11
2.2.3曲折映射(zigzagging) 12
2.2.4設計公理 (design axioms) 13
2.3 公理化的應用現況 14
2.4 產品服務系統(Product service system, PSS) 18
2.4.1產品導向服務 20
2.4.2使用導向服務 21
2.4.3結果導向服務 22
2.4.4產品服務系統設計方法 23
第三章 研究方法 28
3.1 了解路跑者客戶需求 29
3.2 問卷市場機會及客戶需求調查 29
3.3 依照問卷CN結果轉換為FR 31
3.4 定義DP之曲折映射模型 31
3.5 定義PSS初步架構並製作Prototype 31
3.6 尋找經驗跑者操作及SUS易用性量表評測 31
3.7經驗跑者之建議及改善方向 32
3.8優化系統架構 32
3.9產品概念驗證 32
第四章 客戶需求分析 33
4.1 路跑活動救護站半結構式訪談 33
4.2問卷調查分析結果 36
第五章 功能要求與設計參數分析 44
5.1 功能要求 44
5.2設計參數與曲折映射 45
第六章 PSS概念設計與使用者回饋 50
6.1 初步PSS系統設計架構 50
6.2 經驗跑者訪談及評價 53
6.3 經驗跑者易用性尺度量表評估 60
第七章 PSS功能優化 61
7.1 運動監控感測穿戴裝置功能優化 61
7.2 現有競爭路跑平台分析及優化 65
7.2.1伊貝特報名網 65
7.2.2 iRunner 報名網 67
7.2.3 中華民國路跑協會 報名網 68
7.2.4 iBodyGo就是愛動 報名網 69
7.2.5 全統運動報名網 72
7.2.6 競爭對手總整理 74
7.3 PSS功能優化優化來源歸納 75
7.4 PSS功能優化設計方案 76
7.4.1最大攝氧量監測系統設置 76
7.4.2訓練模式 77
7.4.3進階健康資訊紀錄 78
7.4.4團體報名系統 79
7.4.6 知識分享平台 79
7.4.5成績查詢系統 80
7.4.7 後續物資領取流程 81
7.4.8 比賽評價討論區 82
7.5 監測裝置優化設計方案 83
7.6 路跑監控裝置功能介紹 83
7.7 3D列印及模型製作 84
7.8 產品造型微調 86
第八章 結論及後續研究建議 88
8.1 研究結論 88
8.2 研究建議 88
8.3 後續建議 89
參考文獻 91
附錄 97


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王鴻祥、洪瑞璘 (2011)。文創商品的隱喻設計模式。設計學報 (Journal of Design)
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梁曉帆、范國順、盧大平(2009)。公理設計方法於產品設計決策之實證研究:以警報圖像設計為例,碩士論文,國立臺北科技大學工業工程與管理系,台北市。
游志維、黃紫青、吳庚欽 (2017)。熱中暑導致急性呼吸衰竭之呼吸照護,呼吸治療。 16卷2期P59 – 59。
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英文文獻
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網路參考資料
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https://www.gartner.com/en/newsroom/press-releases/2016-12-07-gartner-survey-shows-wearable-devices-need-to-be-more-useful?fbclid=IwAR1Y6ekjDNjKBIbpvDYXESfbVaZWkoZLYpzx7XnwsRvFYlrKJf8ibQEYr5A
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11.iBodyGo就是愛動報名網:https://www.ibodygo.com.tw/
12.全統運動報名網:https://www.ctrun.com.tw/Classroom.aspx
13.My best好物推薦網https://my-best.tw/
14.Gartner Survey Shows Wearable Devices Need to Be More Useful:https://www.gartner.com/en/newsroom/press-releases/2016-12-07-gartner-survey-shows-wearable-devices-need-to-be-more-useful

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