跳到主要內容

臺灣博碩士論文加值系統

(44.221.73.157) 您好!臺灣時間:2024/06/20 20:25
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:李學庸
研究生(外文):LEE, HSUEH-YUNG
論文名稱:工作複雜度、過度自信、確認偏誤、客戶影響力與錨點訂定對估值變異之影響
論文名稱(外文):The Impact of Work Complexity, Overconfidence, Confirmation Bias, Customer Influence, and Anchor-point Setting on Valuation Variation
指導教授:李春長李春長引用關係何宇明何宇明引用關係
指導教授(外文):LEE, CHUEN-CHANGHO, YU-MING
口試委員:陳明燦曾明遜
口試委員(外文):TSOU, MIN-CHITSENG, MING-HSUN
口試日期:2021-06-26
學位類別:碩士
校院名稱:國立屏東大學
系所名稱:不動產經營學系碩士在職專班
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2021
畢業學年度:109
語文別:中文
論文頁數:57
中文關鍵詞:工作複雜度過度自信確認偏誤客戶影響力錨點訂定估值變異
外文關鍵詞:anchor-point settingclient pressureconfirmation biasoverconfidencetask complexityvaluation variation
相關次數:
  • 被引用被引用:1
  • 點閱點閱:186
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
不動產估價需仰賴不動產估價師提供正確的不動產價值判斷,所以應提升評估過程的客觀性,並確認所獲得的評估結果是不動產價值的真實呈現。雖然在規範上要求估價師應遵循估價原則及程序,以形成客觀的價值判斷,但從行為經濟學理論觀察,估價師在執行任務時容易出現各種行為爭論,這可能導致估值變異。本研究將工作複雜度、過度自信、確認偏誤、客戶影響力、錨點訂定相結合,探究其對於估值所造成之影響。研究對象為國內不動產估價師公會全國聯合會會員,利用網路問卷調查,並採結構方程模型(structural equation modeling, SEM)進行分析。本問卷係針對加入不動產估價師公會全國聯合會LINE群組會員計272人所作網路問卷調查。實際有效問卷為150份,有效回收率為55.15%。實證結果顯示,過度自信與客戶影響力對錨點訂定具有顯著正向之影響。工作複雜度、過度自信與客戶影響力對估值變異具有顯著正向之影響。
Real estate appraisal is important and relies on real estate appraisers’ accurate valuation of real estate so it is important to ensure the objectivity of the real estate appraisal process and the true authenticity of the real estate value based on the appraisal result. Although the norms require appraisers to follow principles and protocols to carry out an objective valuation, from the perspective of the behavioral economics theory, appraisers are prone to various behavioral disagreements when performing appraisals, which may lead to a valuation variation. This study investigates the impact of task complexity, overconfidence, confirmation bias, customer influence, and anchor-point setting on real estate appraisal by using online questionnaires among the members of the National Association of Real Estate Appraisers and a structural equation modeling (SEM) for analysis. An online questionnaire of 272 people who have joined the LINE group of the National Association of Real Estate Appraisers was collected. 150 0f them were valid and the overall recovery ratio of questionnaires was 55.15%. The result indicated that overconfidence and customer influence have a significant positive impact on anchor-point setting. Task complexity, overconfidence, and customer influence have a significant positive impact on valuation variation.
誌謝 i
摘要 ii
第一章 前言 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究問題 3
第四節 研究限制 3
第五節 研究流程 4
第二章 理論背景 6
第一節 工作複雜度 6
第二節 過度自信 7
第三節 確認偏誤 7
第四節 客戶影響力 8
第五節 錨點訂定 9
第六節 估值變異 9
第三章 文獻回顧與研究假說之提出 12
第一節 過度自信、確認偏誤、客戶影響力與錨點訂定 12
第二節 工作複雜度、過度自信、錨點訂定、客戶影響力與估值變異 13
第四章 研究設計 17
第一節 研究架構模型 17
第二節 變數操作性定義 17
第三節 問卷設計 19
第五章 資料蒐集與樣本之敘述性統計分析 23
第一節 資料蒐集 23
第二節 樣本之敘述性統計分析 23
第六章 實證結果與分析 27
第一節 信度與效度分析 27
第二節 實證結果分析 31
第七章 結論與建議 36
第一節 理論意涵 36
第二節 實務意涵 36
第三節 未來研究建議 37
參考文獻 39
附錄 46


一、中文部分:
李易璇 (2005),不動產估價人員估值決定行為之研究。國立政治大學地政研究所碩士論文,台北市。取自https://hdl.handle.net/11296/ubk348
李春長、尤靖雅(2007),倫理規範對房屋仲介從業人員行為意圖影響之研究。都市與計劃,34(1),13-37。
邱皓政 (2019),量化研究與統計分析: SPSS與R資料分析範例解析(修訂六版)。台北:五南圖書公司
陳奉瑤 (2007),不動產估價受客戶影響之研究,行政院國家科學委員會補助專題研究計畫成果報告,計畫編號:NSC 95-2415-H-004-018-SSS。
陳奉瑤 (2011),不動產估價師理性行為之探討。住宅學報,20(2),47-60。
張金鶚 (2015),不動產估價師估價技術與職業規範的期許。住宅學報,24(2),97-105。
二、英文部分:
Achu, K. (2013). Client Influence on Property Valuation: a Literature Review. International Journal of Real Estate Studies, 8, 2.
Adegoke, O. J., Aluko, B. T., and Ajila, C. O. (2012). Relationship between the Pattern of Valuer Heuristic Behaviour and Valuation Variation. Journal of African Real Estate Research, 2(1), 110-130.
Allahverdyan, A. E., and Galstyan, A. (2014). Opinion Dynamics with Confirmation Bias. PLoS ONE, 9(7), e99557.
Aluko, B. T. (2000). A Study of Appropriateness of Mortgage Valuation for Institutional Lending in Nigeria. Unpublished Doctoral Dissertation, Department of Estate Management, Obafemi Awolowo University, Ile-Ife.
Amidu, A. R., Aluko, B. T., and Hansz, J. A. (2008). Client Feedback Pressure and the Role of Estate Surveyors and Valuers. Journal of Property Research, 25(2), 89-106.
Amidu, A. R., and Boyd, D. (2018). Expert Problem Solving Practice in Commercial Property Valuation: An Exploratory Study. Journal of Property Investment & Finance, 36(4), 366-382.
Amidu, A. R., Boyd, D., and Gobet, F. (2019). A Study of the Interplay between Intuition and Rationality in Valuation Decision Making. Journal of Property Research, 36(4), 387-418.
Babawale, G. K. (2008). An Evaluation of Factors Influencing Inaccuracy in Residential Property Valuation in Lagos Metropolis. PhD Thesis submitted to the Department Of Estate Management, University of Lagos, Akoka, Lagos.
Babawale, G. K. (2011). Valuers’ and Valuation Firms’ Characteristics as Causes of Inaccuracy in Valuation in Nigeria. Mediterranean Journal of Social Sciences, 2(3), 12-23.
Babawale, G. K., and Omirin M. (2012). An Assessment of the Relative Impact of Factors Influencing Inaccuracy in Valuation. International Journal of Housing Markets and Analysis, 5(2), 145-160.
Babawale, G. (2013). Valuation Accuracy – the Myth, Expectation and Reality! African Journal of Economic and Management Studies, 4(3), 387-406.
Baffour, A. K. G., and Gyamfi-Yeboah, F. (2017). The Role of Task Complexity in Valuation Errors Analysis in a Developing Real Estate Market. Journal of Property Research, 34(1), 54-76.
Bashir, T., Mehmood, F., and Khan, A. (2019). Comforting Investments are Rarely Profitable: Impediments in Investor Decision Making. Global Social Sciences Review (GSSR), 4(2), 51-59.
Bellman, L. (2018). High-impact Information Types on Market Value: Property Appraisers' Information Sources and Assessment Confidence. Journal of Property research, 35(2), 139-163.
Bonner, S. (1994). A Model of the Effects of Audit Task Complexity. Accounting, Organizations and Society, 19(3), 213-234.
Caputo, A. (2014). Relevant Information, Personality Traits and Anchoring Effect. International Journal of Management and Decision Making, 13(1), 62-76.
Chapman, G. B., and Johnson, E. J. (2002). Incorporating the Irrelevant: Anchors in Judgments of Belief and Value. Heuristics and Biases, 6, 120-138.
Cheek, N. N., and Norem, J. K. (2017). Holistic Thinkers Anchor Less: Exploring the Roles of Self-construal and Thinking Styles in Anchoring Susceptibility. Personality and Individual Differences, 115, 174-176.
Clement, B. M. (1999). Analyst Forecast Accuracy: Do Ability, Resources, and Portfolio Complexity Matter? Journal of Accounting and Economics , 27(3), 285-303.
Costa, D. F., de Melo Carvalho, F., de Melo Moreira, B. C., and do Prado, J. W. (2017). Bibliometric Analysis on the Association between Behavioral Finance and Decision Making with Cognitive Biases such as Overconfidence, Anchoring Effect and Confirmation Bias. Scientometrics, 111(3), 1775-1799.
Crosby, N., Devaney, S., Lizieri, C., and McAllister, P. (2018). Can Institutional Investors Bias Real Estate Portfolio Appraisals? Evidence from the Market Downturn. Journal of Business Ethics, 147(3), 651-667.
Czerwonka, M. (2017). Anchoring and Overconfidence: The Influence of Culture and Cognitive Abilities. International Journal of Management and Economics, 53(3), 48-66.
Epley, N., and Gilovich, T. (2001). Putting Adjustment Back in the Anchoring and Adjustment Heuristic: Differential Processing of Self-generated and Experimenter-provided Anchors. Psychological Science, 12, 391-396.
Eriksen, M. D., Fout, H. B., Palim, M., and Rosenblatt, E. (2019). Contract Price Confirmation Bias: Evidence from Repeat Appraisals. The Journal of Real Estate Finance and Economics, Working paper.
Evans, K., Lausberg, C., and How, JSS. (2019). Reducing Property Appraisal Bias with Decision Support Systems: An Experimental Investigation in the South African Property Market. Journal of African Real Estate Research, 4(1), 108-138.
Fellner, G., and Krügel, S. (2012). Judgmental Overconfidence: Three Measures, One Bias? Journal of Economic Psychology, 33(1), 142-154.
Fornell, C., and Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
Furnham, A., and Boo, H. C. (2011). A Literature Review of the Anchoring Effect. The Journal of Socio-Economics, 40(1), 35-42.
Gallimore, P. (1996). Confirmation Bias in the Valuation Process: a Test for Corroborating Evidence. Journal of Property Research, 13(4), 261-273.
Geltner, D. (1993). Estimating Market Values from Appraised Values without Assuming an Efficient Market. Journal of Real Estate Research, 8(3), 325-345.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., and Tatham R. L. (2006). Multivariate Data Analysis(6th ed.) NJ:Pearson.
Hair, J. F., Anderson, R. E., Tatham, R. L., and Black, W. C. (2009). Multivariate Data Analysis(7th ed.) Upper saddle River, NJ: Prentice Hall.
Hair, J. F., Risher, J. J., Sarstedt, M., and Ringle, C. M. (2019). When to Use and How to Report the Results of PLS-SEM. European Business Review, 31(1), 2-24.
Havard, T. M. (2001). Valuation Reliability and Valuers Behaviour. RICS Foundation Research, 4(1), 1-47.
Hoppe, E. I., and Kusterer, D. J., (2011). Behavioral Biases and Cognitive Reflection. Economics Letters, 110(2), 97-100.
Iroham, C. O., Ogunba, O. A., and Oloyede, S. A. (2013). Relative Level of Occurrence of the Principal Heuristics in Nigeria Property Valuation. International Journal of Development and Sustainability, 2(2), 493-504.
Iroham, C. O., Ogunba, O. A., and Oloyede, S. A. (2014). Effect of Principal Heuristics on Accuracy of Property Valuation in Nigeria. Journal of Land and Rural Studies, 2(1), 89-111.
Joslin, A. (2005). An Investigation into the Expression of Uncertainty in Property Valuations. Journal of Property investment & Finance, 23(3), 269-285.
Kahneman, D. ( 2011 ). Thinking, Fast and Slow. New York: Allen Lane.
Kinnard, W. N., Lenk, M. M., and Worzala, E. M. (1997). Client Pressure in the Commercial Appraisal Industry: How Prevalent is it? Journal of Property Valuation and Investment, 15(3), 233-244.
Klamer, P., Bakker, C., and Gruis, V. (2017). Research Bias in Judgement Bias Studies – a Systematic Review of Valuation Judgement Literature. Journal of Property Research, 34(4), 285-304.
Klamer, P., Bakker, C., and Gruis, V. (2018). Complexity in Valuation Practice: An Inquiry into Valuers’ Perceptions of Task Complexity in the Dutch Real Estate Market. Journal of Property Research, 35(3), 209-233.
Kucharska-Stasiak, E., (2013). Uncertainty of Property Valuation as a Subject of Academic Research. Real Estate Management and Valuation, 21(4), 17-25.
Kucharska-Stasiak, E., Źróbek, S., and Cellmer, R. (2018). Forms and Effectiveness of the Client's Influence on the Market Value of Property-Case Study. Real Estate Management and Valuation, 26(3), 82-92.
Kumar, S., and Goyal, N. (2015). Behavioural Biases in Investment Decision Making—A Systematic Literature Review. Qualitative Research in Financial Markets, 7(1), 88-108.
Levy, D., and Schuck, E. (2005). The Influence of Clients on Valuations: the Clients’ Perspective. Journal of Property Investment & Finance, 23(2), 182-201.
Liao, H.-F., Chu, N.-Y., and Peng, C.-W. (2018). Awareness of Independence of Real Estate Appraisers: An Empirical Analysis. International Real Estate Review, 21(3), 295-316.
Liu, P., and Li, Z. (2012). Task Complexity: A Review and Conceptualization Framework. International Journal of Industrial Ergonomics, 42, 553-568.
Ma, X. (2016). Research on Real Estate Appraisal Accuracy Based on a Behavior Paradigm. ICCREM: BIM Application and Off-Site Construction. 1048-1055.
Małkowska, A., Uhruska, M., and Tomal, M. (2019). Age and Experience Versus Susceptibility to Client Pressure Among Property Valuation Professionals Implications for Rethinking Institutional Framework. Journals Sustainability, 11(23). 10.3390/su11236759
Mcelroy, T., and Dowd, K. (2007). Susceptibility to Anchoring Effects: How Openness-to-Experience Influences Responses to Anchoring Cues. Judgment and Decision Making, 2, 48-53.
Mohammad, N. E., Ali, H. M., and Jasimin, T. H. (2018). Valuer’s Behavioural Uncertainties in Property Valuation Decision Making. Journal of the Malaysian Institute of Planners, 16(1), 239-250.
Moore, D. A., and Healy, P. J. (2008). The Trouble with Overconfidence. Psychological Review , 115(2), 502-517.
Mwasumbi, A. N., and Tarimo, D. I. (2019). The Use of Less Relevant Heuristics in Mortgage Valuations in Tanzania. Journal of African Real Estate Research, 4(1), 1-22.
Nunnally, J. C., and Bernstein, I.H. (1994). Psychometric theory(3rd ed.). New York: McGraw Hill.
Nwuba, C. C., Egwuatu, U. S., and Salawu, B. M. (2015). Client Influence on Valuation: Valuers’ Motives to Succumb. Journal of Property Research, 32(2), 147-172.
Nwuba, C. C., and Salawu, B. M. (2017). Valuers' Perception of the Effect of Client Influence on Valuation Practice. ATBU Journal of Environmental Technology, 10(2), CDR.
Pompian, M. M. (2012). Behavioral Finance and Investor Types. Hoboken, New Jersey.
Robinson, P. (2001). Task Complexity, Task Difficulty, and Task Production: Exploring Interactions in a Componential Framework. Applied Linguistics, 22 (1), 27-57.
Salzman, D., and Zwinkels, R. C. J. (2013). Behavioural Real Estate. Duisenberg school of finance - Tinbergen Institute Discussion Paper, TI 13-088/IV/DSF 57.
Simon, H. A., and Newell, A. (1971). Human Problem Solving: the State of the Theory in 1970. American Psychologist, 26(2), 145-159.
Tidwell, O. A., and Gallimore, P. (2014). The Influence of a Decision Support Tool on Real Estate Valuation. Journal of Property Research, 31(1), 45-63.
Tversky, A., and Kahneman, D. (1974). Judgment under Uncertainty: Heuristics and Biases. American Association for the Advancement of Science, 141-162.
Wallen, J. (2015). Cognitive Risk in External Real Estate Valuation. Chalmers University of Technology, Gothenburg, Sweden. Master’s Thesis E2015:050
Wofford, L., Troilo, M., and Dorchester, A. (2011). Real Estate Valuation, Cognitive Risk, and Translational Research. Journal of Property Investment & Finance, 29(4/5), 372-383.
Wyman, D., Seldin, M., and Worzala, E. (2011). A New Paradigm for Real Estate Valuation? Property Investment & Finance, 29(4/5), 341-358.
Yang, X. L., and Li, Z. (2016). Ambiguity vs Risk: An Experimental Study of Overconfidence, Gender and Trading Activity. Journal of Behavioral and Experimental Finance, 9, 125-131.

電子全文 電子全文(網際網路公開日期:20240801)
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關期刊