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研究生:林鈺哲
研究生(外文):Lin, Yu-Che
論文名稱:The Relationship between Workplace Spirituality and Turnover Intention with the Mediating Effect of Organizational Commitment in Food Service Industry in Taiwan
論文名稱(外文):The Relationship between Workplace Spirituality and Turnover Intention with the Mediating Effect of Organizational Commitment in Food Service Industry in Taiwan
指導教授:賴志樫賴志樫引用關係
指導教授(外文):Lai, Chih-Chien
學位類別:碩士
校院名稱:國立臺灣師範大學
系所名稱:國際人力資源發展研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2021
畢業學年度:109
語文別:英文
論文頁數:60
外文關鍵詞:food service industry
相關次數:
  • 被引用被引用:0
  • 點閱點閱:12
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  • 下載下載:1
  • 收藏至我的研究室書目清單書目收藏:0
The food service industry serves as an important role of economic growth in Taiwan or any other country and the rate keeps increasing yearly. The key of the growth was related to high demand for the quality of food service industry employees. Therefore, identifying specific skills and characteristics of employees in food service area that can predict organizational outcomes has become one of the challenges of human resource management. The purpose in this study is to discuss the relationship between workplace spirituality and turnover intention. Furthermore, organizational commitment is examined whether it can mediate the relationship between workplace spirituality and turnover intention. Samples in this study were focus on the food service industry with 251 workers in Taiwan. The study was based on the quantitative method and adopted with survey-based methodology. Hypothesis were examined by SPSS 23. The result in this study showed that there was a negative relation between workplace spirituality and turnover intention, organizational commitment is also negatively related to turnover intention. The organizational commitment was mediating in the relationship between workplace spirituality and turnover intention in food service industry. The research showed that the food service industry should be aware of the workers’ spirituality and the commitment with the workers, and provide the human resource knowledge to the food service industry.
ABSTRACT I
TABLE OF CONTENTS II
LIST OF FIGURES IV
LIST OF TABLES V

CHAPTER I INTRODUCTION 1
Background of Study 1
Statement of the Problems 2
Purpose of the Study 3
Questions of the Study 3
Significance of the Study 3
Delimitations 4
Definition of Key Terms 4

CHAPTER II LITERATURE REVIEW 6
Workplace Spirituality 6
Turnover Intention 7
Organizational Commitment 8
The Relationships among the Variables 10

CHAPTER III METHODOLOGY 14
Research Framework 14
Research Procedure 15
Research Sample 19
Measurement 19
Pilot Test 21
Data Analysis 23
Validity and Reliability 24
Data Coding System 28

CHAPTER IV FINDINGS AND DISCUSSION 30
Descriptive Statistics 30
The Results of the Relationships among the Variables 32
Regression Analysis of the Mediating Effect among the Variables 33
Summary of Analysis Results and Discussion 35

CHAPTER V CONCLUSION AND SUGGESTIONS 39
Conclusion 39
Implications 40
Limitations and Suggestions 41

REFERENCES 43

APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 48
APPENDIX B: QUESTIONNAIRE (CHINESE VERSION) 54
APPENDIX C: QUESTIONNAIRE (GOOGLE SURVEY) 59
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