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研究生:曾玟晴
研究生(外文):TSENG, WEN-CHING
論文名稱:不同互動程度之資訊設計網站對於使用者經驗及沉浸感的影響:以憂鬱症疾病介紹網站為例
論文名稱(外文):The Impact of Information Design Website with Different Levels of Interaction on User Experience and Immersion: A Case Study of Depression Introduction Website
指導教授:林仁智林仁智引用關係
指導教授(外文):LIN, JEN-CHIH
口試委員:李亦君許一珍林仁智
口試委員(外文):LEE, YIH-JIUNHSU, YI-CHENLIN, JEN-CHIH
口試日期:2021-06-23
學位類別:碩士
校院名稱:國立臺北教育大學
系所名稱:數位科技設計學系(含玩具與遊戲設計碩士班)
學門:電算機學門
學類:軟體發展學類
論文種類:學術論文
論文出版年:2021
畢業學年度:109
語文別:中文
論文頁數:75
中文關鍵詞:互動網站憂鬱症使用者經驗使用者滿意度沉浸經驗
外文關鍵詞:Interactive websiteDepressionUser experienceUser satisfactionImmersive experience
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近年互動網站蓬勃發展,卻鮮少有針對互動網站之設計是否能增加使用者的滿意度與沉浸感之研究。因此本研究自行開發了一個含有資訊設計之互動網站,想要探討不同互動程度之資訊設計網站是否能增加使用者互動滿意度以及沉浸感。在網站內容主題上,有鑑於近年在大學間頻傳自殺之事件,其身邊的朋友卻無法察覺或提供協助。因此本研究將主題設定在如何察覺、協助有憂鬱症或憂鬱傾向朋友的使用者。
本研究採取問卷調查法與實驗法,共蒐集127 份有效問卷,以三種不同互動程度之資訊網站是否會影響使用者互動滿意度及沉浸經驗。此外,亦加入憂鬱症相關問答以探討資訊吸收程度,以及蒐集網站中每個階段之歷經時間與物件點擊次數以探討使用者之行為。
研究結果顯示,在使用者滿意度上,低互動組在螢幕、學習、使用者及效能共四個構面上顯著高於高互動組;若以男女分群討論,在高互動組的女性其在整體感受及螢幕呈現上顯著高於男性。在沉浸感方面,不論互動程度高低,對於沉浸經驗無顯著差異,但增加遊戲化設計更易有逃離現實之感受。以使用時間上來看,三組所花費的時間不論是以各階段或總時長來看,亦無顯著差異。在物件點擊上,具有遊戲化設計之高互動組傾向將同一類別內的物件都嘗試點擊過。
總結來說,增加網站之互動程度無法有效增加使用者互動滿意度,有可能造成使用者之負擔而使滿意度下降。而增加網頁之互動性,例如增加遊戲化設計則能使沉浸感增加。
In recent years, interactive websites have flourished, but there are few studies on whether the design of interactive websites can increase user satisfaction and immersion or not. Therefore, this research developed an interactive website with information design ,and wanted to explore whether information design websites with different levels of interaction can increase the user’s interactive satisfaction and immersion. Regarding the content of the website, in view of the frequent suicide incidents among universities in recent years, these friends around them cannot provide any assistance. Therefore, the subject of this research is how to detect and assist users with depression or depression tendency.
This research adopts questionnaire survey method and experimental method to collect a total of 127 valid questionnaires to determine whether three kinds of information websites with different levels of interaction will affect user interaction satisfaction and immersion experience. In addition, questions and answers related to depression are also added to explore the level of information absorption, and the elapsed time and the number of object clicks in each stage of the website are collected to explore the user's behavior.
The research results show that in terms of user satisfaction, the low-interaction group is significantly higher than the high-interaction group in the four dimensions of screen, learning, user, and performance. If the discussion is divided into groups of men and women, women in the high-interaction group have significantly higher overall feelings and screen presentations than men. In terms of immersion, regardless of the level
of interaction, there is no significant difference in the immersive experience, but adding gamification design makes it easier to escape from reality.In terms of usage time, there is no significant difference in the time spent by the three groups regardless of the stages or the total time. In the object click, the highly interactive group with gamification design tends to try to click all the objects in the same category.
In summary, increasing the degree of interaction on the website cannot effectively increase user interaction satisfaction, and may cause burdens on users and decrease satisfaction. Increasing the interactivity of web pages, such as adding gamification design, can increase the sense of immersion.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 待答問題 3
第四節 研究架構 3
第五節 研究範圍與限制 4
第二章 文獻探討 5
第一節 資訊設計網站 5
第二節 憂鬱症 11
第三節 互動設計 15
第四節 遊戲化設計 21
第五節 沉浸經驗 23
第六節 小結 28
第三章 研究方法 29
第一節 研究方法 29
第二節 實驗架構 29
第三節 研究工具設計 31
第四節 問卷設計 40
第五節 資料處理 45
第四章 實驗結果 46
第一節 樣本結構分析 46
第二節 使用者互動滿意量表分析 48
第三節 沉浸分析 52
第四節 資訊吸收程度 55
第五節 行為分析 57
第五章 結論與建議 63
第一節 結論 63
第二節 未來建議 64
參考文獻 65
附錄 71
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