臺灣博碩士論文加值系統

本研究以資源保存理論為基礎，探討不當督導與工作熱情之關係，以及工作壓力對於主管不當督導與工作熱情的中介認知機制，同時檢視韌性對不當督導與工作壓力之間的調節效果。
本研究採取兩階段問卷調查方式進行資料蒐集，回收有效樣本共248份問卷。本研究結果顯示：(1) 不當督導與和諧式熱情具有負向關係。(2) 不當督導與強迫式熱情不具有正向關係。(3) 不當督導會透過挑戰型壓力正向影響和諧式熱情具有中介效果。(4) 不當督導會透過阻礙型壓力正向影響強迫式熱情具有中介效果。(5) 韌性對於不當督導與挑戰型壓力之間不具有調節效果。(6) 韌性對於不當督導與阻礙型壓力之間具有調節效果。最後，針對研究貢獻、研究限制、未來研究方向以及管理意涵進行討論。

Based on the conservation of resources theory, this study explores the relationship between abusive supervision and work passion. Secondly, it explores the mediating cognitive mechanism of work stressors on abusive supervision and work passion. Finally, it examines the moderating effect of resilience on the relationship between abusive supervision and work stressors.
A two-stage data collection method was used and a total of 248 valid samples were collected. Results showed that: (1) abusive supervision was negatively related to harmonious passion;(2) abusive supervision had no effective relationship to obsessive passionn;(3) challenge stressors had mediating effect on abusive supervision and harmonious passion;(4) hindrance stressors had mediating effect on abusive supervision and obsessive passion;(5) resilience had no moderating effect on the relationship between abusive;(6) resilience had moderating effect on the relationship between abusive supervision and hindrance stressors.Finally,research contributions,limitations,future research,and managerial implications were discussed.

摘要 I
Abstract II
致謝 III
目錄 IV
表目次 VII
圖目次 IX
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究流程 5
第四節 名詞釋義 6
第二章 文獻探討 9
第一節 資源保存理論 9
第二節 不當督導 11
第三節 工作熱情 14
第四節 工作壓力對不當督導與工作熱情的中介效果 19
第五節 韌性對於不當督導與工作壓力的干擾效果 25
第三章 研究方法 32
第一節 研究架構與假設 32
第二節 研究對象 33
第三節 施測程序 34
第四節 調查實施 36
第五節 研究工具 36
第四章 研究結果 51
第一節 樣本描述 51
第二節 皮爾森相關分析 57
第三節 假設驗證 59
第五章 結果討論與建議 62
第一節 結論 62
第二節 結果討論 63
第三節 研究建議 66
第四節 研究限制 67
參考文獻 69
附錄 87
第一階段問卷 88
第二階段問卷 93

表目次
表3-1驗證性因素分析 40
表3-2不當督導之因素負荷量 41
表3-3挑戰型壓力之因素負荷量 43
表3-4阻礙型壓力之因素負荷量 44
表3-5和諧式熱情之因素負荷量 45
表3-6強迫式熱情之因素負荷量 46
表3-7韌性之因素負荷量 47
表3-8變項間信賴區間分析 49
表3-9變項平均變異萃取量與相關係數平方比較法 50
表4-1樣本組成描述性分析 53
表4-2各變項之平均數、標準差以及相關分析 58
表4-3中介效果檢驗 59
表4-4中介效果檢驗 60
表4-5干擾效果檢驗 60
表4-6干擾效果檢驗 61
表5-1研究假設與結果彙整 62

圖目次
圖3-1研究架構圖 32
圖4-1韌性對不當督導與阻礙型壓力關係之干擾效果 61

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