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研究生:黃方俞
研究生(外文):HUANG, FANG-YU
論文名稱:感恩與優壓力關聯性之研究-以韌性與自我效能為中介變數
論文名稱(外文):The Relationship between Gratitude and Eustress: The Mediation Effects of Resilience and Self-efficacy
指導教授:劉季貞劉季貞引用關係
指導教授(外文):LIOU, JIH-JEN
口試委員:陳榮方朱培宏劉季貞
口試委員(外文):CHEN, JUNG-FANGJU, PEI-HUNGLIOU, JIH-JEN
口試日期:2022-06-16
學位類別:碩士
校院名稱:國立高雄科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2022
畢業學年度:110
語文別:中文
論文頁數:137
中文關鍵詞:感恩優壓力韌性自我效能
外文關鍵詞:GratitudeEustressResilienceSelf-efficacy
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自2019年12月開始,全球面臨COVID-19流行危機,期間各國無論是產業還是經濟市場皆受到衝擊,長期下來民眾承受嚴重的心理壓力,但如何調適自身、選擇以何種心態應對壓力將會是重要的議題。本研究旨在探討感恩、優壓力、韌性與自我效能之關聯性,並進一步探討韌性與自我效能在感恩與優壓力之間是否具有中介效果。本研究以從事觀光產業之人員為研究樣本,並採用問卷調查法以及立意抽樣法取樣,總共發放問卷217份,其中剔除無效問卷12份後,有效問卷共計有205份,有效問卷回收率為94.47%。
問卷回收後使用SPSS 25.0中文版統計軟體進行敘述性統計分析、信度分析、相關分析、獨立樣本t檢定、單因子變異數分析、迴歸分析、中介分析以及各假設檢定。本研究各構面問項Cronbach’s α值均大於0.7,顯示本研究量表具有良好可信度。本研究結果發現:(1)感恩對優壓力有顯著正向影響;(2)感恩對韌性有顯著正向影響;(3)韌性對優壓力有顯著正向影響;(4)韌性在感恩與優壓力之間具有「部分中介效果」;(5)感恩對自我效能有顯著正向影響;(6)自我效能對優壓力有顯著正向影響;(7)自我效能在感恩與優壓力之間具有「部分中介效果」。

Since December 2019, the world has been faced with the COVID-19 crisis, which has impacted both industries and economic markets in all countries. People suffer from serious psychological pressure for a long time, but how to adjust themselves, and choose what mentality to deal with the pressure will be an important issue. The purpose of this study is to explore the relationships among gratitude, eustress, resilience and self-efficacy, and explore whether resilience and self-efficacy have mediating effects on gratitude and eustress. A total of 217 questionnaires were distributed to people engaged in the tourism industry, 205 valid questionnaires after eliminating 12 invalid ones, and the effective questionnaire rate was 94.47%. After the questionnaires were collected, SPSS 25.0 statistical software was used for descriptive statistical analysis, reliability analysis, correlation analysis, independent samples t-test, one-way analysis of variance, regression analysis, mediation analysis and hypothesis test.
The results of this study found that (1) gratitude has a significant positive effect on eustress, (2) gratitude has a significant positive effect on resilience, (3) resilience has a significant positive effect on eustress, (4) resilience has a partial mediating effect between gratitude and eustress. (5) gratitude has a significant positive effect on self-efficacy, (6) self-efficacy has a significant positive effect on eustress, (7) self-efficacy has a partial mediating effect between gratitude and eustress.

中文摘要 i
英文摘要 ii
誌謝 iii
目錄 iv
表目錄 vi
圖目錄 ix
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 4
第四節 研究流程 5
第二章 文獻探討 6
第一節 感恩 6
第二節 優壓力 14
第三節 韌性 19
第四節 自我效能 26
第三章 研究方法 32
第一節 研究架構 32
第二節 研究假設 33
第三節 操作性定義與衡量工具 38
第四節 問卷設計 43
第五節 研究對象與問卷發放 44
第六節 資料分析方法 45
第七節 前測結果 47
第四章 資料分析 51
第一節 敘述性統計分析 51
第二節 信度分析 57
第三節 差異性統計分析 57
第四節 相關分析 84
第五節 迴歸分析 85
第六節 中介分析 88
第七節 假設實證結果彙整 92
第五章 結論與建議 94
第一節 研究結論 94
第二節 研究理論貢獻與管理意涵 101
第三節 研究限制與未來研究建議 105
參考文獻 107
一、中文文獻 107
二、英文文獻 110
附錄一 前測問卷 121
附錄二 正式問卷 124

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