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研究生:張世杰
研究生(外文):Shih-Chieh Chang
論文名稱:臨危授命反轉頹勢-U印刷電路板製造公司
論文名稱(外文):Emergence Appointment to Reverse the Decline - Print Circuit Board Manufacturing of U Company –
指導教授:陳俊男陳俊男引用關係
指導教授(外文):Chun-nan Chen
口試委員:鄭仁偉林軒竹余士迪
口試委員(外文):Jen-Wei ChengHsuan-Chu LinShih-Ti Yu
口試日期:2022-05-16
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2022
畢業學年度:110
語文別:中文
論文頁數:41
中文關鍵詞:資源基礎理論柯特的八大變革BCG矩陣管理第二曲線左右開弓 
外文關鍵詞:Resource-Based TheoryKotter’s Eight of changeBCG matrixSecond curve of the company's operationAmbidextrous Dominant Logic
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一切都是計畫來不及變化,2019年1月個人原為製造最高主管,因U公司需求便依公司需求跳脫舒適圈(原工程、製造背景),背負公司主管的期望,轉調派至業務擔任最高主管肩負執行公司重要轉型策略以改善公司獲利不佳的狀況。
運用資源基礎理論確認公司最寶貴的資源予以分類並與競爭者相較後選定依公司特殊、具技術門檻難以模仿或瞭解、難以轉移以及難以跨越的能力特性以擬定策略來創造獲利潛力。著眼未來、與時俱進,因5G新科技發展以組織8大變革突破環境限制與思維,運用BCG矩陣以原技術優勢迅速轉換開發高頻高速產品與市場提升技術能力提升與產品轉型、脫離低毛利市場,最終完成公司任務。轉型與變革,刻不容緩,但不久一連串危機考驗如中美貿易戰、Covid-19 、廠區工安突發事件,因通膨所造成負毛利的客戶制約接踵而來,最終運用第二曲線與左右開弓,再次搶得5G時代來臨先機,雖過程遭逢全球經濟百年危機但仍明確進行策略定位與價值目標,不僅將影響降至最低,甚至超乎預期,最終完成公司所賦予的使命,而且此效益持續發生中,也展開後續的中期計畫。
本論文採用哈佛論文格式撰寫,主要包含個案本文與教學指引兩部分。從此個案內容探討印刷電路板製造公司 資源基礎理論、柯特的八大變革、BCG矩陣管理、第二曲線與左右開弓等議題。了解印刷電路板商如何透過資源來創造優勢競爭力,也透過組織變革來強化組織轉型以及BCG矩陣集中資源來調整產品組合,成功打造公司營運第二曲線與左右開弓,最終達成公司目標。
We often say that things do not always go as planned. I was the top director of the manufacturing unit in U company. In January 2019, I was assigned to transition into a new position as the top executive of business unit for improving poor profitability, which is the crucial strategy of company’s transformation. To measure up my supervisors’ expectations, I stepped outside of the areas that I am familiar with engineering and manufacturing accepted the challenge. The resource-based theory is applied to identify and classify my company's most valuable resources. Then, some specific resources were selected after comparing with our competitors. These resources are with features of difficulty in imitation and transformation, also not easy to be acquired by competitors. I formulate development strategies through this high technical threshold to boost our profitability. With the aim of focusing on the future and advancing with the times, as the new 5G technology was invented, I adopted 8 major changes strategy to break through environmental restrictions and traditional thinking. Taking our technical advantages as a base and use BCG matrix to develop high-frequency, high-speed products which are on current market trend. I tried to enhance our technical capabilities and accelerate product transition for pulling out low profit market by these strategies. Business transformation and reform cannot be delayed. However, a series of crises, China-US trade war, outbreak of COVID-19, industrial accident in our factory, and negative profit caused by inflation, were occurred suddenly when everything seems to be on the right track. In response, we decided to use the second curve and left and right bow strategy and once again seized the opportunity to move ahead of others in the 5G era. Although the global economic were in crisis our definite strategic positioning and clear value goals ease the impact even beyond expectations. Finally, this tough mission was accomplished. The benefit keeps going on, and the medium-term plans will be launched and followed.
This paper is written in the Format of a Harvard Paper, which consists of two parts: a case study and a teaching guide. In this case study, strategies such as the resource foundation theory of printed circuit board manufacturing companies, Curt's eight major changes, BCG matrix management, the second curve and left and right open bows are discussed. Readers of this paper will learn how printed circuit board manufacturers can create competitive advantages through resources, strengthen organizational transformation and reform, concentrate resources on BCG Matrix to adjust the product portfolio, successfully achieve the second curve of the company's operation and opening the bow left and right, and achieve the company's goals finally.
目錄
摘要 II
Abstract III
誌謝 V
目錄 VI
圖目錄 VII
表目錄 VIII
壹、 個案本文 1
一、 序幕 1
二、 個案公司與產業概況描述 2
三、 過去的成功、今日的絆腳石 4
四、 脫離舒適圈,職涯轉涙點 5
五、 掌握先機、開創新局 6
六、 積極突圍,確立核心競爭優勢 7
七、 組織變革,成功凝聚向心力 8
八、 明察秋毫,選定明星產品 8
九、 創造第二曲線,左右開弓思維 8
十、 力挽狂瀾,風雲再起 9
十一、 個案公司的下一步 9
貳、 教學指引 10
一、 個案總覽 10
二、 教學目標與適用課程 10
三、 學生課前討論問題 15
四、 個案背景 15
五、 個案分析 16
參考文獻 37
中文文獻 37
英文文獻 39
網站資料 41
中文文獻
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2.John Kotter、Holger Rathgeber. (2019),王譓茹 (譯) 。「冰山在融化」。新北市:聯經出版事業。
3.司徒賢達,(1995) 。「策略管理」。台北:遠流出版。
4.吳雪如,(2013) 。「發展品牌與代工左右開弓模式Developing OBM and ODM Simultaneous Business Model」。國立台灣科技大學管理研究所碩士論文。
5.林公孚 Lin,Gon-Fu,(2020) 。「認識第二曲線 Understanding the Second Curve」。品質月刊.56卷03期。
6.邱志聖,(2020)。「策略行銷分析: 架構與實務應用」。智勝文化。
7.查爾斯˙韓第著,唐勤譯。「你拿什麼定義自己?:組織大師 韓第的生命故事」。天下文化,2007/07/26」。
8.夏周鼎(Chou-Ting Hsia)、常紫薇(Tau-Wai Chang),(2010) 。「應用企業資源基礎理論與組織文化建構企業併購之規劃與整合探索性研究 An Exploring Study on Establishing the Process of Merger and Acquisition through RBV Theory and Organization Culture」。臺北海洋技術學院學報,Journal of Taipei College of Maritime Technology。
9.翁順裕,(2017)。「擺盪在技術的深耕與探索之間:雙元性組織」。管理學報,34(2),P189。
10.梁定澎,(2012) 。「資源基礎理論,前程文化出版」,P35。
11.許芳菊譯,(2016),John Kotter & Holger Rathgeber著。「這不是我們做事的方法!組織的興起、殞落,再崛起」。台北:聯經。
12.黃營杉,(1999) 。「策略管理」。第四版,華泰書局。
13.廖秦,(2009) 。「晶片代工新貴,崢嶸畢露。台積電左右開弓捍衛主導地位 」。IT時代週刊 ;2009卷17期,P45 – 46。
14.蔡炳程,(2000) 。「以全面生產管理建構企業競爭優勢之探討」。清華大學工業工程與工業管理所碩士論文。
15.Charles Handy,(2016)。「第二曲線(The Second Curve: Thoughts on Reinventing Society) 」。盧希鵬(2018),隨經濟。
16.齊若蘭譯,(2016) ,Charles Handy著。「第二曲線」。天下文化出版。
17.蘇書平,(2016)。「外商都在用!讓「BCG矩陣」為你找出市場定位策略.天地人學堂」。

英文文獻
1.Andersen, O. and Kheam, E. (1998).“Resource-based theory and international growth strategies: an exploratory study,” International Business Review, 163-184.
2.Barney, J. B. (1991).“Firm resources and sustained competitive advantage, ”Jouranl of Management Science, Vol 17, 99-120.
3.Boston Consulting Group, (1970).“BCG matrix,” Boston Consulting Group website.
4.Duncan, R. (1991).“The ambidextrous organization: Designing dual structures for innovation. ” The management of organization: 167-188. New York: North Holland.
5.Gibson, C.B. and Birkinshaw, J. (2004). “The Antecedents, Consequences, and Mediating Role of Organizational Ambidexterity. ” Academy of Management Journal, 47, 209-226.
6.Grant. R. M. (1991). “The resource-based theory of competitive advantage: implications for strategy formulation,” California Management Review, Vol.33,118.
7.Handy, C. (2016). The Second Curve: “Thoughts on Reinventing Society. ”New York, America: Random House.
8.Kotter, J (1995). Leading Change: “Why Transformation Efforts Fail. ” Harvard Business Review.
9.Kotter, J (2014). Accelerate: “Building Strategic Agility for a Faster-Moving World. ” Harvard Business Review Press, Boston.
10.Kimberly, J. R., & Quinn, R. E. (1984). New futures: “ The challenge of managing corporate transitions. ” Homewood, IL IL: Dow Jones-Irwin.
11.Kotter, J. P. (1995). Leading change: “Why transformation efforts fail. ”
12.Lewin, K. (1951). “ Field theory in social science. ”New York: Harper & Row.
13.Michael E. Porter.(1979). “How Competitive Forces Shape Strategy, Harved Business Review
14.Michael E. Porter.(1996). “What is Strategy? “ Harved Business Review.
15.Micklethwait, J., & Wooldridge, A. (2005). “The company: A short history of a revolutionary idea, “Random House Digital, Inc.
16.Prager, K. P., & Overholt, M. H. (1994). “HOW TO CREATE A CHANGED ORGANIZATION Successful Implementations.“ Information System Management, 11(3), 64-70.
17.Robbins, S. P., (2002). “ Organizational behavior (10th ed.) .“New Jersey: Prentice Hall.
18.Yeung, Arthur, Brockbank, Wayne (1994). “ Lower cost, higher value: Human Resource Function in Transformation.“ HR. Human Resource Planning. New York, 17(3),1-16.
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