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研究生:李岱謙
研究生(外文):LEE, TAI-CHIEN
論文名稱:中醫義診活動促進企業社會責任之永續發展−以信統電產公司為例
論文名稱(外文):The Free Consultation Activities of Chinese Medicine Promotes the Sustainable Development of Corporate Social Responsibility – Take Solen Company as an Example
指導教授:林耀欽林耀欽引用關係
指導教授(外文):LIN, YAO-CHIN
口試委員:陳俊良陳曦
口試委員(外文):CHEN, CHUN-LIANGCHEN, SHI
口試日期:2022-06-24
學位類別:碩士
校院名稱:元智大學
系所名稱:資訊管理學系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2022
畢業學年度:110
語文別:中文
論文頁數:94
中文關鍵詞:企業社會責任中醫義診活動永續發展利害關係人中小企業
外文關鍵詞:Corporate social responsibilityFree consultation activities of Chinese MedicineSustainable developmentStakeholdersSMEs
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企業社會責任在現今愈來愈受到重視,企業在營利之餘也要對社會做出貢獻,滿足相關的利害關係人,因此許多企業紛紛的投入在社會責任的活動上。本研究以信統電產公司所舉辦的中醫義診活動作為個案研究,藉由該活動的相關利害關係人去作分析,包括社會、環境、居民、員工、股東、經濟,以線上訪談的方式進行資料蒐集,針對企業社會責任的落實以及永續發展的概念進行關鍵要素的探討,給予中小企業建議。其研究結果顯示,社會方面必須要滿足社區的就業與居民的人際需求以及提供就業機會並帶動社區經濟發展;環境方面要落實環境場所的清潔與維護以及落實公共場合垃圾的清潔;居民方面要讓居民備受心理關懷與健康照顧;員工方面要尊重員工的意見與工作時間的重視;股東方面要提升公司形象與股東期望;經濟方面要提升公司內外部的競爭力,最後本研究建立了整合型架構,制定出七個力,讓中小企業可以遵循本研究的整合型架構,落實企業社會責任與永續發展。
Corporate social responsibility is getting more and more attention nowadays. Enterprises should make contributions to the society and satisfy relevant stakeholders in addition to making profits. Therefore, many enterprises have invested in social responsibility activities. This research takes the free consultation activities of Chinese Medicine organized by Solen company as a case study, and analyzes the relevant stakeholders of the activity, including society, environment, residents, employees, shareholders, and economy, using online interviews to collect data and discuss key factors for the implementation of corporate social responsibility and the concept of sustainable development, and give advice to SMEs. The research results show that the social aspect must meet the needs of the community and drive economic development; the environmental aspect must conform to the development of ecology and protection of nature; the resident aspect should meet the needs of being cared for and cared for; employees aspect should respect and value employees; shareholders aspect should enhance the company's reputation and image; economic aspect should enhance the company's competitiveness. Finally, allow SMEs to follow the integrated architecture of this research.
書名頁 i
論文口試委員審定書 ii
中文摘要 iii
英文摘要 iv
誌謝 v
目錄 vi
表目錄 viii
圖目錄 ix
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題 3
第二章 文獻探討 4
第一節 企業社會責任 4
第二節 中醫義診 28
第三節 永續發展 29
第三章 研究設計 35
第一節 研究流程 35
第二節 研究方法與工具 38
第三節 研究對象 43
第四節 研究架構 45
第四章 研究分析與討論 47
第一節 資料蒐集 47
第二節 企業社會責任的關鍵要素 48
第三節 永續發展的關鍵要素 56
第五章 結論與建議 59
第一節 研究結論 59
第二節 建立整合型架構 62
第三節 研究建議 65
第四節 研究限制與未來研究方向 67
參考文獻 69
中文文獻 69
英文文獻 70
附錄一 線上訪談逐字稿(一) 76
附錄二 線上訪談逐字稿(二) 80
附錄三 線上訪談逐字稿(三) 84
附錄四 線上訪談逐字稿(四) 87
附錄五 線上訪談逐字稿(五) 92





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