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Credit cooperatives, as the only financial institutions operating under a cooperative organizational structure, are considered "banks for the people" within the banking sector. They have played a crucial and influential role in promoting economic development in the financial market. However, the number of credit cooperatives has declined from 74 during their peak to 23 today, reflecting the evolving financial landscape. This study focuses on the Taichung region and takes Taichung Second Credit Cooperative as a case study to understand its establishment background, history, analyze its operational performance and strategies. Through semi-structured in-depth interviews, the study identifies the development strategies of credit cooperatives in the Taichung metropolitan area. The research findings suggest that in the coming decade, merging or transforming into commercial banks is no longer the primary development strategy, and cross-regional operations are not the optimal choice. Instead, the main focus should be on aligning with the advancements in financial technology and changes in consumer behavior. Emphasizing digital transformation is crucial to provide a wider range of convenient financial services. Additionally, actively targeting the young customer market and expanding business areas conservatively based on financial conditions can contribute to business growth and sustainability. Lastly, adherence to relevant laws and regulations, along with strengthening internal risk control and management, is essential for ensuring sound business development. In conclusion, as long as credit cooperatives can adapt to market changes, actively pursue transformation and innovation, and prioritize customer experience and service, they can continue to fulfill their unique role and provide vital financial services in the next decade.
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