一、中文部分
王靜惠(1998),網路瀏覽涉入與流暢經驗之相關性研究,中正大學企業管 理研究所碩士論文。王鈺涵 (2020),知覺價值、知覺風險、顧客滿意度與顧客忠誠度關係之研究-以外送平台為例,南華大學管理學院企業管理學系管理科學碩士論文王傳慈 (2018),企業公共關係與消費者購買意願-以消費者知覺價值為中介變數,文藻外語大學國際事業暨文化交流研究究所碩士學位論文。王婷穎(2001),國際觀光旅館之服務品質、關係品質與顧客忠誠度之相關性研究─以臺北、臺中及高雄地區為例,南華大學碩士論文池文海、楊宗儒、蘇鈺玲 (2008),品牌知名度、知覺價值與顧客忠誠度關係-以花蓮地區觀光旅館的餐廳為例,真理觀光學報,6,7-54
李正文、李元傑、董承家 (2010),以消費者觀點探討網路遊戲廠商之經營策略,先進工程學刊,4(5),367-376.
初麗娟、高尚仁 (2004)。静坐經驗,情緖智能,壓力知覺與身心健康之關係。2004 醫學心理,軍事心理,康復心理,醫學心理教育學術研討會論文彙編。
何清治、洪錦墩、張睿欣、黃湘雄(民 107),醫療品質、知覺價值、病患滿意度與忠誠度之相關性探討-以中部某區域醫院門診病患及 48 其親屬為例,醫學與健康期刊,第 7 卷,第 1 期,17-28 頁
吳萬益(2005),企業研究方法,台北市:華泰出版。
吳惠敏(民 108),服務品質對知覺價值、顧客滿意度與顧客忠誠度之影響-以新北市記帳及報稅代理人為例,中國科技大學企業管理系碩士在職專班碩士論文吳政憲(2005),以劇場理論探討主題樂園之要素、體驗品質、體驗滿意度如何影響忠誠意圖-以花蓮海洋公園為例,天主教輔仁大學管理學研究所碩士論文二、英文部分
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Bradley, G. L., & Sparks, B. A. (2012). Antecedents and consequences of consumer value: A longitudinal study of timeshare owners. Journal of Travel Research, 51(2), 191-204.
Boksberger, P. E., & Melsen, L. (2011). Perceived value: a critical examination of definitions, concepts and measures for the service industry. Journal of Services Marketing, 25(3), 229-240.
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