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研究生:嚴清綸
研究生(外文):Yen, Ching-Lun
論文名稱:應用品質機能展開法探討後疫情時代定期航商貨櫃管理方式-結合定期航商及貨櫃相關業者之觀點
論文名稱(外文):Applying the QFD Method to Explore the Container Management Methods of Liner Shipping Companies in the Post Pandemic Era : Combining the Views of Liner Shipping Companies and Container-related Businesses
指導教授:黃聖騰
口試委員:黃聖騰梁金樹沈宗緯
口試日期:2023-01-16
學位類別:碩士
校院名稱:國立臺灣海洋大學
系所名稱:運輸科學系
學門:運輸服務學門
學類:運輸管理學類
論文種類:學術論文
論文出版年:2023
畢業學年度:111
語文別:中文
論文頁數:81
中文關鍵詞:定期航商貨櫃管理後疫情時代層級分析法多層次品質機能展開法
外文關鍵詞:Liner shipping companiesContainer managementPost pandemic eraAnalytic Hierarchy ProcessMulti-layer quality function deployment
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現今全球國際貨物高達80%皆是利用海運運送,由此可知海運的貨運量與全球的貿易量息息相關。航商之間的競爭也十分激烈,因此如何透過貨櫃管理方式,提高市場的佔有率並提升企業的競爭能力對航商而言是一項重要的議題。
  隨著貨運量的上漲以及新冠肺炎的影響,全球也不斷傳出貨櫃調度失衡及運價不斷上漲的相關問題,像是美國西岸港口堵塞、全球貨櫃短缺等各項消息,貨櫃供應商見此情景面對大量的貨櫃訂單也一時無法消化,甚至傳出原物料短缺的情況。為了面對現在全球海運趨勢,當前需要在成本最小化的條件下,有效解決關於貨櫃配置的相關問題,以因應未來局勢的變遷,並提升在國際上的競爭力,因此在後疫情時代的貨櫃管理變得尤為重要。
  本研究在探討關於後疫情時代定期航商之貨櫃管理方式,作為未來因應特殊時期貨櫃管理的依據。本研究採用AHP層級分析法結合多層次品質機能展開法,分析不同因素的重要程度並找出最適方案,更全面了解不同產業者對於現今海運情勢的建議及想法,並期望此研究結果能提供未來制定營運策略之參考。
Today, up to 80% of the world’s international goods are transport by sea. It is known that the freight volume by sea is closely related to the global trade volume. The competition among liner shipping companies is also very fierce. Therefore, how to increase market share and enhance the competitiveness of enterprises through container management is an important issue for liner shipping companies.
With the increase of freight volume and the impact of COVID-19, there are also continuous reports of problems related to unbalanced container repositioning and rising freight rates around the world, such as port congestion on the west coast of the United States and the global container shortage. Container suppliers are also unable to digest a large number of container orders, even the shortage of raw materials. In order to face the current global shipping trend, it is necessary to effectively solve the problems related to container configuration under the condition of minimizing the cost, to cope with the changes of the future situation, enhance the international competitiveness. Therefore, container management in the post epidemic era becomes particularly important.
This study discusses the container management methods of liner shipping companies in the post-pandemic era as the basis for container management methods in special periods in the future. This study adopts Analytic hierarchy process (AHP) combined with multi-layer quality function deployment method to analyze the importance of different factors and find out the best scheme, so as to more comprehendsively understand the suggestions and ideas of different industries on the current maritime transport situation, and hope that the results of this research can provide a reference for formulating operation strategies in the future.
致謝 I
摘要 II
Abstract III
第一章 緒論 1
1.1研究背景與動機 1
1.2研究目的 4
1.3研究架構與流程 4
第二章 文獻回顧 6
2.1 疫情下的海運貿易發展 6
2.2 疫情對於貨櫃管理造成的影響 7
2.3疫情與貨櫃管理相關文獻 8
2.3.1定期航運貨櫃管理 8
2.3.2疫情下的定期航運 9
2.3.3定期航運業者貨櫃管理策略 9
2.3.4 貨櫃相關業者對於貨櫃管理觀點 12
2.3.5 貨櫃管理方式文獻回顧 14
2.4 貨櫃管理方式之觀點及改善策略 18
第三章 研究方法 23
3.1層級分析法 23
3.1.1層級分析法之目的 23
3.1.2層級分析法的步驟與方程式 24
3.2品質機能展開法 26
3.2.1品質機能展開法之定義 26
3.2.2品質屋之架構 27
3.2.3品質機能展開法步驟 28
3.2.4多層次品質機能展開法 28
3.2.5 交叉合成矩陣步驟與方程式 29
3.3 研究方法文獻回顧 30
第四章 研究分析與結果 32
4.1問卷調查 32
4.2層級分析法之結果 35
4.3多層次品質機能展開法 36
4.4 研究結果 42
第五章 結論與建議 45
5.1結論 45
5.2建議 46
參考文獻 47
附錄一 定期航運業者AHP問卷 52
附錄二 貨櫃相關業者AHP問卷 59
附錄三 專家問卷 66
英文部分
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中文部分
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網站部分
1.Review of Maritime Transport 2021, UNCTAD(2021),擷取日:2022年9月7日。網址: https://unctad.org/webflyer/review-maritime-transport-2021
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5.Statista- Container shipping,擷取日:2022年10月6日。網址:https://www.statista.com
6.Freight Rate Index(FBX),擷取日:2022年11月18日。網址: https://fbx.freightos.com/
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