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研究生:施朱美
研究生(外文):SHIH, CHU-MEI
論文名稱:鳳凰志工的替代性創傷、自我悲憫與憂鬱之探討
論文名稱(外文):An Exploration of Associations of Vicarious Trauma, Self-compassion, and Depression among Phoenix Volunteers
指導教授:邱怡欣邱怡欣引用關係
指導教授(外文):CHIU, YI-HSING
口試委員:葉在庭林旖旎邱怡欣
口試委員(外文):YEH, ZAI-TINGLIN, YII-NIICHIU, YI-HSING
口試日期:2024-06-14
學位類別:碩士
校院名稱:玄奘大學
系所名稱:應用心理學系碩士班
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2024
畢業學年度:112
語文別:中文
論文頁數:182
中文關鍵詞:鳳凰志工替代性創傷自我悲憫憂鬱
外文關鍵詞:phoenix volunteersvicarious traumaself-compassiondepression
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研究目的:探討全台鳳凰志工替代性創傷、自我悲憫與憂鬱之現況和關聯,以及自我悲憫是否在替代性創傷與憂鬱間具有調節效果。方法:以電子問卷蒐集資料,包含「替代性創傷傾向量表」、「臺灣版自我慈憫量表」、「憂鬱量表短版」(CES-D10),回收有效問卷182份。研究結果:(1)替代性創傷與憂鬱呈現顯著正相關;(2)自我悲憫與憂鬱呈現顯著負相關;(3)自我悲憫與替代性創傷呈現顯著負相關;(4)自我悲憫在替代性創傷與憂鬱間具有顯著調節效果;(5)自我悲憫中的「自我仁慈」與「共同人性」呈現志工產生共情由自我推向他人的轉換歷程,在替代性創傷與憂鬱間具有顯著調節效果;(6)在憂鬱方面,因替代性創傷與憂鬱呈現顯著相關,對有憂鬱傾向特質未來想要進入鳳凰志工隊的民眾具有警示效果,可做為用人單位及未來想加入的民眾參考之。討論與結論:結果符合假設並與過往文獻一致。自我悲憫在替代性創傷與憂鬱間具有調節效果,為重要保護因子。鳳凰志工可藉由自我悲憫相關課程獲益,降低替代性創傷之風險,進而防止憂鬱與耗竭,才能長期服務社會。未來研究可增加樣本數量,做區域性、年資、或職業類別之比較,並釐清更多風險因子和保護因子,建議未來研究者進行質性研究,或排除社會期許因素影響,讓替代性創傷和自我悲憫研究有更多進展。

This study aims to explore the associations of vicarious trauma (VT), self-compassion (SC), and depression among phoenix volunteers of Fire Department of all regions in Taiwan, as well as the moderating effects of SC on VT and depression. The investigator used online questionnaires which include a vicarious trauma scale, Taiwan version of self-compassion scale, and Center of Epidemiological Studies Depression Scale 10 (CES-D10). A total of 182 participants completed the questionnaires. The results are as follows. First, there is a significant positive correlation between VT and depression. Second, there is a significant negative correlation between VT and depression. Third, there is a significant negative correlation between SC and VT. Fourth, there is a significant moderating effect of SC between VT and depression. Fifth, among the three positive elements of SC, "self-kindness" and "common humanity" present a transformative process of volunteers' empathy from self to others. These two elements serve as significant moderators between VT and depression. As VT and depression is significantly correlated, applicants for phoenix volunteers may need screening for depression so to minimize risks for VT. The findings are consistent with hypotheses and prior studies. Phoenix volunteers can benefit from SC training so to lower the risks for VT, depression, and burnout and to strengthen the capacity for long-term services. Future researchers are advised to increase the sample size and compare factors of regions, years of service, or different professions so that risk factors and protective factors can be better identified. Qualitative research are needed as participants’ responses to questionnaires may be affected by social desirability.
摘要 i
Abstract ii
表目錄 vii
圖目錄 iv
第一章 緒論 1
第一節 研究背景與動機 2
第二節 研究目的與問題假設 4
第三節 名詞釋義 5
第二章 文獻探討 9
第一節 鳯凰志工 9
第二節 替代性創傷 21
第三節 自我悲憫 37
第四節 憂鬱 54
第五節 替代性創傷、自我悲憫與憂鬱 56
第三章 研究方法 65
第一節 研究架構 65
第二節 研究對象與流程 66
第三節 研究工具 69
第四章 研究結果 73
第一節 替代性創傷、自我悲憫與憂鬱之現況分析 73
第二節 背景變項對各變項之差異比較 84
第三節 相關分析與調節效果分析 99
第四節 研究結果總結 111
第五章 討論和建議 115
第一節 結論與討論 115
第二節 實務建議 132
第三節 研究貢獻 135
第四節 研究限制 136
第五節 對未來研究之建議 138
參考文獻 139
附錄一 研究參與同意書 169
附錄二 量表使用同意書 170

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