臺灣博碩士論文加值系統

面對全球動態競爭，企業需要加強其營運，以因應不斷變化的商業趨勢。人力資源是公司成功的關鍵資產，因此提升員工表現至關重要。組織文化應該支持公司目標，並作為員工行為和表現的指標。本研究旨在分析组织文化对印度尼西亚火车公司（PT. KAI）和中国铁路北京公司（CR-Beijing）运营及维护联盟员工表现的影响。研究將比較PT. KAI和CR-Beijing的組織文化，以確定塑造工作環境的文化維度、價值觀、信念和關鍵做法。案例研究方法將提供對涉及多個變數的複雜現象的全面理解。本研究採用結構化訪談法探討組織文化如何影響員工表現。在資料收集之前、期間和之後將進行定性資料分析。透過使用二次資料進行初步研究將確定研究重點，而根據Miles和Huberman模型進行的現場分析將涉及資料歸納、資料呈現和結論推斷。這些步驟旨在了解組織文化如何影響員工表現。本研究揭示了鐵路行業面臨的挑戰，並為尋求透過策略管理組織文化來提高營運效率的類似行業提供了參考。透過識別組織文化改善的領域，本研究有潛力對永久性員工的工作環境、動機和工作滿意度產生正面影響。

In facing dynamic global competition, companies need to enhance their operations to be responsive to evolving business trends. Human resources are key assets in the success of a company, making the improvement of employee performance crucial. Organizational culture should support company objectives and serve as indicators of employee behavior and performance. This study aims to analyze the influence of organizational culture on the performance of operating and maintenance consortium employees at PT. KAI (Kereta Api Indonesia) and CR-Beijing (China Railway Beijing). The research will compare organizational cultures at PT. KAI and CR-Beijing to identify cultural dimensions, values, beliefs, and key practices that shape the work environment. A case study approach will provide comprehensive understanding of complex phenomena involving multiple variables. Structured interviews were employed in this study to explore how organizational culture influences employee performance. Qualitative data analysis will be conducted before, during, and after data collection. A preliminary study using secondary data will determine the research focus, while field analysis following the Miles and Huberman model will involve data reduction, data presentation, and conclusion drawing. These steps aim to understand how organizational culture influences employee performance. This study sheds light on challenges faced by organizations in the railway sector and serves as a reference for similar industries seeking to improve operational efficiency through strategic management of organizational culture. By identifying areas for improvement in organizational culture, this research has the potential to positively impact the work environment, motivation, and job satisfaction of permanent employees.

CHINESE ABSTRACT I
ENGLISH ABSTRACT II
TABLE OF CONTENT III
LIST OF TABLES V
CHAPTER 1 INTRODUCTION 1
1.1 Background of Study 1
1.2 Research Problem 3
1.3 Research Question 3
1.4 Aims of the Study 3
1.5 Significance of the Study 4
CHAPTER TWO LITERATURE REVIEW 5
2.1 The Initiate of Building Jakarta-Bandung High-Speed Railways Project 5
2.1.1. Jakarta Bandung High-Speed Railways Project 5
2.2 Organizational Culture 10
2.2.1 Types of Organizational Culture 12
2.2.2 Hofstede’s Cultural Dimensions Theory 13
2.2.3 Elements of Organizational Culture 17
2.3 Employee Performance 20
2.4 The Impact of Culture on Employee Performance 23
2.5 Cross-cultural HR Management 24
CHAPTER III RESEARCH METHODS 26
3.1 Purpose of the Research 26
3.2 Research Design 27
3.3 Data Collection Methods 27
3.3.1 Interview 29
3.4 Research Framework 31
3.5 Research Variables 32
3.6 Data Process Analysis 33
3.7 Interviewees 34
CHAPTER IV FINDINGS AND DISCUSSION 36
4.1 Findings 36
4.2 Discussions 45
CHAPTER V CONCLUSIONS AND SUGGESTIONS 49
5.1 Conclusions 49
5.2 Suggestions for Future Reseach 50
REFERENCES 52
APPENDIX 56

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