臺灣博碩士論文加值系統

本研究依據壓力調適行為理論，提出下班以即時通訊軟體討論工作，以問題解決思考傾向說明跟壓力間的關係、並以問題解決自我效能之中介關係的調節效果。
本研究以問卷調查法進行，於兩階段不同時間點進行資料蒐集，回收有效問卷328份。研究結果發現：一、下班以即時訊息討論工作會與問題解決思考呈現正向關係。；二、問題解決自我效能感與壓力具有調節效果，當自我效能感高時會強化下班以即時訊息討論工作與問題解決思考的正向關係。；三、問題解決思考會中介下班以即時訊息討論工作與壓力間的關係。
本研究依結果提出相關的理論及實務意涵，並討論研究限制和未來研究方向。

Based on the Stress Adaptation Behavior Theory, this study proposes that discussing work through instant messaging software after work can explain the relationship between problem-solving thinking tendencies and stress. Additionally, it examines the moderating effect of problem-solving self-efficacy as a mediator.
This study utilized a questionnaire survey method, collecting data at two different time points in two stages, and obtained 328 valid responses. The results revealed the following:
1. Discussing work through instant messaging after work is positively related to problem-solving thinking tendencies.
2. Problem-solving self-efficacy moderates the relationship between discussing work via instant messaging after work and problem-solving thinking. Specifically, higher self-efficacy strengthens the positive relationship between discussing work through instant messaging after work and problem-solving thinking.
3. Problem-solving thinking mediates the relationship between discussing work via instant messaging after work and stress.
Based on the results, this study presents relevant theoretical and practical implications, and discusses the research limitations and future research directions.

目錄
摘要 I
Abstract II
目錄 III
表目錄 V
圖目錄 V
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 7
第一節 壓力調適行為理論 7
第二節 下班以即時訊息討論工作之相關研究 8
第三節 問題解決思考之相關研究 12
第四節 問題解決自我效能之相關研究 14
第五節 壓力之相關研究 17
第三章 研究方法 20
第一節 研究架構與假設 20
第二節 研究對象與實施 21
第三節 研究工具 24
第四節 研究步驟與指標建構流程 27
第四章 研究結果 29
第一節 驗證性因素分析 29
第二節 皮爾森相關分析 30
第三節 各變項之關係驗證 30
第五章 結論與建議果 37
第一節 研究主要發現 37
第二節 理論基礎與研究結論 38
第三節 研究建議 40
第四節 研究限制 41
參考文獻 42
附錄 正式問卷（第一階段） 48
附錄 正式問卷（第二階段） 50


表目錄
表 3 1填答者之基本資料（N = 328） 22
表 3 2問題解決思考量表 25
表 3 3問題解決自我效能量表 26
表 4 1驗證性因素分析 30
表 4 2各變項之敘述統計量與相關係數（N = 328） 29
表 4 3下班以即時訊息討論工作、問題解決思考與壓力之迴歸分析結果 32
表 4 4問題解決思考對下班以即時訊息討論工作與壓力之中介效果（N = 328） 34
表 4 5問題解決自我效能、下班以即時訊息討論工作與問題解決思考之調節效果分析（N = 328） 34
表 4 6自我效能的調節效果（N = 328） 36
表 5 1研究假設與檢驗結果彙整 38


圖目錄
圖 3 1研究架構圖 20
圖 4 1下班以即時訊息討論工作 35

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