跳到主要內容

臺灣博碩士論文加值系統

(44.201.97.138) 您好!臺灣時間:2024/09/20 16:28
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:何大偉
研究生(外文):DAVID HERMANZAH
論文名稱:台灣印尼餐廳顧客光顧意願影響因素
論文名稱(外文):Factors Influencing Customer Intention to Patronize Indonesian Restaurant in Taiwan
指導教授:王俊如王俊如引用關係
指導教授(外文):Chun-Ju Wang
口試委員:王俊如官志亮任慶宗
口試委員(外文):Chun-Ju WangJyh-Liang GuanChing-Tsung Jen
口試日期:2024-07-04
學位類別:碩士
校院名稱:國立宜蘭大學
系所名稱:應用經濟與管理學系經營管理碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2024
畢業學年度:112
語文別:英文
論文頁數:60
中文關鍵詞:印尼餐廳知曉聯想新穎性惠顧意願
外文關鍵詞:Indonesian RestaurantsAwarenessAssociationNoveltyIntention to Patronize Indonesian Restaurants
相關次數:
  • 被引用被引用:0
  • 點閱點閱:9
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
在台灣很容易找到東南亞國家的餐廳。尤其是泰國、越南和印尼美食。不幸的是,印尼餐廳的受歡迎程度是其中最低的。根據對桃園、台中、新北三市92名台灣居民進行的網路調查顯示,只有33%的人曾在台灣的印尼餐廳用餐。 67%的受訪者表示他們曾在越南餐廳用餐,而87%的受訪者表示他們曾在泰國餐廳用餐。
本研究探討知曉、聯想、新穎性與光顧印尼餐廳意圖間的關係。透過線上問卷收集了 181 名受訪者的數據,透過 SPSS 使用描述性統計和推論統計進行資料分析。調查結果顯示,當地顧客對台灣印尼餐廳的知曉有限。然而,品牌聯想和新穎性極大地影響了造訪這些餐廳的意願。因此,鼓勵企業主加強提高知名度,並幫助台灣人更熟悉台灣的印尼餐廳。

關鍵詞 : 印尼餐廳、知曉、聯想、新穎性、惠顧意願

Restaurants from Southeast Asian nations are easy to find in Taiwan. Especially restaurants serving food from Thailand, Vietnam, and Indonesia. Unfortunately, the popularity of Indonesian restaurants is the lowest among those three restaurants. According to the findings of an online survey conducted among 92 Taiwanese residents of the cities of Taoyuan, Taichung and New Taipei, only 33% of them had eaten at Indonesian restaurants in Taiwan. 67% of respondents reported they had eaten at a Vietnamese restaurant, while 87% said they had eaten at a Thai restaurant.
This study examine the relationship among awareness, association and novelty to the intention to patronize Indonesian restaurants. The objective of this research is to obtain a complete understanding about factors that influence customers’ intention to patronize Indonesian restaurants.
This study employs a quantitative approach using survey methods. Data was gathered from 181 respondents through an online questionnaire, which covered aspects such as awareness, association, novelty, and the intention to visit Indonesian restaurants. Data analysis was conducted using descriptive and inferential statistics via SPSS. The findings indicate that local customers have limited awareness of Indonesian restaurants in Taiwan. However, brand association and novelty significantly impact the intention to visit these restaurants. Consequently, business owners are encouraged to intensify their efforts to raise awareness, helping Taiwanese people become more familiar with Indonesian restaurants in Taiwan.

Keyword: Indonesian Restaurants, Awareness, Association, Novelty, Intention to Patronize Indonesian Restaurants

摘要 i
Abstract ii
Table of Contents iv
Table of Figures vi
Table of Tables vii
CHAPTER 1 INTRODUCTION 1
1.1 Research Background 1
1.2 Formulation of Problem 3
1.3 Research Motivation 5
1.4 Research Objectives 5
1.5 Research Scope 6
1.6 Research Limitation 6
1.7 Research Flowchart 7
CHAPTER 2 LITERATURE REVIEW 9
2.1 Country of Origin 9
2.2 Brand Awareness 11
2.3 Brand Association 13
2.4 Variety Seeking 14
2.5 Novelty 17
2.6 Patronize Ethnic Restaurant 17
CHAPTER 3 RESEARCH METHOD 19
3.1 Research Design 19
3.2 Research Sample 19
3.3 Measurement 20
3.4 Data Collection 23
3.5 Data Analysis 23
3.6 Test Data Analysis 24
CHAPTER 4 DATA ANALYSIS 27
4.1 Descriptive Analysis 27
4.2 Description of Sample Research 27
4.3 Description of Research Variables 29
4.4 Quantitative Analysis 30
4.5 Instrument Test 30
4.6 Classic Assumption Test 33
4.7 Analysis of the Coefficient of Determination (R2) 36
4.8 Multiple Linear Regression Analysis Test 37
4.9 Independent T test 43
4.10 Interpretation of Results 46
CHAPTER 5 CONCLUSION & SUGGESTION 48
5.1 Conclusion 48
5.2 Practical Implications and Suggestions 50
5.3 Limitation 51
References 52
Appendix 58
Questionnaires 58
T Table 60

Ansari, S., Ansari, G., Ghori, M. U., & Kazi, A. G. (2019). Impact of Brand Awareness and Social Media Content Marketing on Consumer Purchase Decision. Journal of Public Value and Administration Insights, 5-10. http://doi.org/10.31580/jpvai.v2i2.896
Berghe, P. L. (1984). Ethnic cuisine: Culture in nature. Ethnic and Racial Studies, http://doi.org/10.1080/01419870.1984.9993452
Bettman, J. R. (1979). An information processing theory of consumer choice. Massachusetts: Addision-Wesley Publishing Company. http://doi.org/10.1177/002224297904300314
Cai, Y., Cude, B., & Swagler, R. (2004). Country-of-origin effects on Consumers’ Willingness to Buy Foreign Products: An Experiment in Consumer Decision Making. Consumer Interests Annual, 50, 98-105.
http://doi.org/10.31529/sjms.2018.4.2.2
Chee, J. W., & Yazdanifard, R. (2021). The Influence of Customer Perception in Selection of Korean Restaurant in Malaysia. International Journal of Management, Accounting & Economics. http://doi.org/10.34104/ijma.021.01060113
Crosby, E., & Otnes, C. C. (2010). Roles of Food Consumption in the Experience of Homesickness Among College Students. ACR North American Advances. http://doi.org/10.1177/0022022191223007
Education, M. o. (2022). Number of overseas students in colleges and universities. Taipei: Ministry of Education Taiwan.
Elliot, G. R., & Cameron, R. C. (1994). Consumer Perception of Product Quality and the Country-of-origin Effect. Journal of International Marketing, 49-62. http://doi.org/10.1177/1069031X9400200204
Emari, H., Jafari, A., & Mogaddam, M. (2012). The mediatory impact of brand loyalty and brand image on brand equity. African Journal of Business Management, 6(17), pp. 5692-5701. http://doi.org/10.5897/AJBM11.788
Field, A. (2013). Discovering Statistics Using IBM SPSS Statistics. London: SAGE Publications. http://doi.org/10.4135/9781526435439.n1
Gazali, I. (2013). Aplikasi Analisis Multivariate Dengan SPSS. Semarang: Diponegoro university publisher.
Hegarty JA, O. G. (2001). Gastronomy: A phenomenon of cultural expressionism and an aesthetic for living. International Journal of Hospitality Management. http://doi.org/10.1016/S0278-4319(00)00028-1
Howard, J. A., & Sheth, J. N. (1969). The Theory of Buyer Behavior. New York: Wiley. http://doi.org/10.2307/1250358
Huang, Z. (., Liang, Y. (., & Weinberg, C. B. (2019). The Sleepy Consumer and Variety Seeking. Journal of Marketing Research, 179-196.
http://doi.org/10.1177/0022243718811334
Huber, J., & McCann, J. (1982). The Impact of Inferential Beliefs on Product Evaluations. Journal of Marketing Research, 324-333.
http://doi.org/10.2307/3151566
Hui, M. K., & Zhou, L. (2002). Linking product evaluations and purchase intention for country-of-origin effects. Journal of Global Marketing, 95-116. http://doi.org/10.1300/J042v15n03_05
Jang, S.-Y., & Kim, Y.-G. (2015). Measuring British Customers’ Motivations for Visiting Asian. Journal of International Trade & Commerce, 109-120. http://doi.org/10.16980/jitc.11.6.201512.109
Johanes, H. (2016). Economic diplomacy, soft power, and Taiwan's relations with Indonesia. Contemporary Chinese Political Economy and Strategic Relations. http://doi.org/10.1142/S1793930520000185
Johns, N., & Howard, A. (1998). Customer expectations versus perceptions of service performance in the foodservice industry. International journal of service industry management. http://doi.org/10.1108/09564239810223556
Karamustafa, K., & Ülker, P. (2020). Impact of tangible and intangible restaurant attributes on overall experience: a consumer oriented approach. Journal of Hospitality Marketing & Management, 404-427. http://doi.org/10.1080/19368623.2019.1653806
Kassim, N., & Abdullah, N. A. (2010). The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings: A cross cultural analysis. Asia pacific journal of marketing and logistics, 351-371. http://doi.org/10.1108/13555851011062269
Kaynak, E., Kucukemiroglu, O., & Hyder, A. S. (2000). Consumers’ Country-of-Origin (COO) Perceptions of Imported Products in a Homogenous Less-developed Country. European Journal of Marketing, 1221-1241. http://doi.org/10.1108/03090560010342610
Keller, K. L. (2008). Strategic brand management: Building, measuring, and managing brand equity (3rd ed). New Jersey: N.J.:Prentice-Hall. http://doi.org/10.1057/bm.1995.47
Krisnawan, I. G., & Jatra, I. M. (2021). The Effect of Brand Image, Brand Awareness, and Brand Association on Smartphone Purchase Intention (Case Study in Denpasar). American Journal of Humanities and Social Sciences Research, 117-122. http://doi.org/10.35609/gcbssproceeding.2021.12(121)
Latif, W. B., Islam, M. A., & Noor, I. M. (2014). Building brand awareness in the modern marketing environment: A conceptual model. International Journal of Business and Technopreneurship, 69-82. http://doi.org/10.1504/IJEBR.2019.10019330
Lee, S. (2019). The impact of Korean restaurants on Korean wave in Mont Kiara, Malaysia. Culinary Science & Hospitality Research, 18-25. http://doi.org/10.20878/cshr.2019.26.2.003
Lukosius, V. (2004). Consumer behavior and culture. Journal of Consumer Marketing. http://doi.org/10.1108/07363760410558708
Masumi, J. (2022). Expat City Ranking 2022. InterNations. Retrived April 20, 2023, from https://www.internations.org/expat-insider/2022/best-worst-cities-for-expats-40327
MOE. (2022, December 18). Number of overseas students in colleges and universities. Retrieved April 25, 2023, from ttps://stats.moe.gov.tw/statedu/chart.aspx?pvalue=36
MOL. (2023, December 18). Number of industrial and social welfare migrant workers. Retrieved April 20, 2023, from https://statfy.mol.gov.tw/index12.aspx
Munhurrun, P. R. (2012). Perceived service quality in restaurant services: Evidence from Mauritius. International journal of management and marketing research, 5(3), 1-14. http://doi.org/10.1504/IJFSM.2019.10024219
Njite, D., Dunn, G., & Kim, L. H. (2008). Beyond Good Food: What Other Attributes Influence Consumer Preference and Selection of Fine Dining Restaurants? Journal of Food Service Business Research, 11(2), 237-266. http://doi.org/10.1080/15378020801995523
Pallant, J. (2020). SPSS survival manual: A step by step guide to data analysis using IBM SPSS. UK: McGraw-hill education.
Poon, P., Evangelista, F., & Albaum, G. (2010). Attitudes of migrants towards foreign-made products: An exploratory study of migrants in Australia. Journal of Consumer Marketing, 35-42. http://doi.org/10.1108/07363761011012930
Romaniuk, j., & Nenycz, T. M. (2013). Behavioral brand loyalty and consumer brand associations. Journal of Business Research, 67-72. http://doi.org/10.1016/j.jbusres.2011.07.024
Roseman, m. G. (2006). Changing times: Consumers choice of ethnic foods when eating at restaurants. Journal of Hospitality & Leisure Marketing, 14(4), 5-32. http://doi.org/10.1300/J150v14n04_02
Sasmita, J., & Suki, N. M. (2015). Young consumers’ insights on brand equity: Effects of brand association, brand loyalty, brand awareness, and brand image. International Journal of Retail & Distribution Management, 43(3), 276–292. http://doi.org/10.1108/IJRDM-02-2014-0024
Sengunder, T. (2007). An Examination of Personal and Cultural Values between Turkish and American Consumers Concerning Cross-national Customer Satisfaction Judgement. Perspectives in Consumer Behavior, 63-75.
Shenge, N. A. (2010). Impact of Country-of-Origin and Price on Product’s Advertisement Efficacy. Journal of Social Sciences. http://doi.org/10.1080/09718923.2010.11892856
Simon, M. a.-c. (2013). Scope, Limitations, and Delimitations. from http://dissertationrecipes.com/wp-content/uploads/2011/04/limitationscopedelimitation1.pdf.
Sugiyono. (2008). Metode Penelitian Pendidikan Kuantitatif, Kualitatif dan R&D. Bandung: CV. Alfabeta.
Tian, R. (2002). Marketing in the 21st Century: Cross-cultural Issues. The Journal of the Association of Marketing Educators, 70-77. http://doi.org/10.1080/10528008.2002.11488779
Tian, R. G., & Wang, C. H. (2010). Cross-cultural customer satisfaction at a Chinese restaurant: The implications to China foodservice marketing. International Journal of China Marketing, 60-72.
Trijp, H. C., Hoyer, W. D., & Inman, J. (1996). Why switch? product category–level explanations for true variety-seeking behavior. Journal of marketing research, 281-292. http://doi.org/10.2307/3152125
Wang, C.-K., & Lamb, C. W. (1983). The impact of selected environmental forces upon consumers’ willingness to buy foreign products. Journal of the Academy of Marketing Science, 71-84. http://doi.org/10.1007/BF02721862
Ward, S., & Robertson, T. S. (1973). Consumer behavior: Theoretical sources. New Jersey: Prentice Hall.


QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top