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研究生:于正君
研究生(外文):YU, CHENG-CHUN
論文名稱:多元文化督導能力量表編製之研究
論文名稱(外文):The Development of Multicultural Supervision Competency Scale
指導教授:徐西森徐西森引用關係連廷嘉連廷嘉引用關係
指導教授(外文):Shi-Sen ShyuTing-Chia Lien
口試委員:卓紋君吳明隆施香如黃素雲
口試委員(外文):Wen-Chun ChoMing-Lung WuHsiang-ju ShihSu-Yun Huang
口試日期:2024-06-21
學位類別:博士
校院名稱:國立高雄師範大學
系所名稱:諮商心理與復健諮商研究所
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2024
畢業學年度:112
語文別:中文
論文頁數:284
中文關鍵詞:多元文化督導督導者量表編製
外文關鍵詞:multicultural supervisionsupervisorsscale development
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本研究旨在編製「多元文化督導能力量表」,以督導者觀點進行多元文化督導能力之評量,可作為督導者在提供諮商督導時的參考,是一份適用本土文化的客觀評量工具。本研究以(1)領有諮商心理師執照、以及(2)有提供諮商督導工作之督導者為正式研究對象,合計190人,採網路問卷調查方式進行。研究工具包含研究者自編「多元文化督導能力量表」、以及效標工具採用王文秀等人(2006)編製的「諮商督導專業知覺量表」。研究資料以描述性統計、項目分析、因素分析、積差相關、多變項變異數分析、變異數分析、結構方程模式分析等方式進行資料分析。本研究結果整理如下:
(一)      多元文化督導能力量表總計32題,包含:(1)多元文化敏感度分量表共計17題,涵蓋覺察自我為12題、覺察他者為5題;以及(2)多元文化督導作為分量表共計15題,涵蓋關係互動為5題、過程介入為10題。本量表為自填式五點評分量表,皆為正向計分。
(二)      本量表具良好信度,多元文化敏感度分量表的內部一致性α係數為.935,在覺察自我分層面的α係數為.918,在覺察他者分層面的α係數為.845;以及多元文化督導作為分量表的內部一致性α係數為.931,在關係互動分層面的α係數為.864,在過程介入分層面的α係數為.926。
(三)      本量表具良好效度,包括:(1)在建構效度方面,以驗證性因素分析驗證全量表的建構效度,表示假設模式獲得支持。(2)在聚斂效度方面,多元文化敏感度分量表之兩個子量表各題項的因素負荷量介於.697~.978、各子量表的組合信度分別為.913與.748、各子量表的平均變異抽取量分別為.779與.648,皆顯示多元文化敏感度分量表具有良好之聚斂效度。多元文化督導作為分量表之兩個子量表各題項的因素負荷量介於.845~.988、各子量表的組合信度分別為.964與.933、各子量表的平均變異抽取量分別為.930與.824,皆顯示多元文化敏感度分量表具有良好之聚斂效度。(3)在區別效度方面,多元文化敏感度分量表與多元文化督導作為分量表之潛在變項平均變異萃取量>構念間相關係數的平方,表示此構念具有良好的區別效度。(4)在效標關聯效度方面,本量表以「諮商督導專業知覺量表」作為效標參照。多元文化督導能力之各分量表與諮商督導專業知覺之各分量表的積差相關係數介於.538且達顯著水準。
(四)      建立量表常模,分別建立全量表、兩個分量表、以及四個子量表之原始分數百分等級常模,做為未來實務工作者應用本量表時可參照使用,本研究亦提供一個案例分析作為範例。
(五)      從差異分析得知,不同生理性別、不同年齡、不同諮商工作年資、不同督導工作年資之督導者,在多元文化敏感度分量表及多元文化督導作為分量表之表現,沒有顯著差異。
(六)      本研究發現在多元文化敏感度分量表以及多元文化督導作為分量表之表現,具備督導認證之督導者顯著高於不具備督導認證之督導者,且博士畢業學歷之督導者顯著高於碩士畢業學歷之督導者。
(七)      本研究發現在覺察自我層面,沒有督導受訓經驗之督導者高於接受非正式督導訓練經驗之督導者、以及接受正式督導經驗之督導者高於接受非正式督導訓練經驗之督導者;及覺察他者層面,接受正式督導訓練之督導者皆高於接受非正式督導訓練經驗之督導者。不同諮商督導受訓經驗的督導者在關係互動、過程介入等面向,存在顯著差異。最後,研究者根據研究結果,提出相關之建議,供諮商督導相關人員及研究人員參考。
This study aims to develop the "Multicultural Supervision Competency Scale," which evaluates multicultural supervision competency from the perspective of supervisors. This scale can serve as a reference for supervisors providing counseling supervision and is an objective assessment tool applicable to local culture. The study targets (1) supervisors holding a counseling psychologist license, and (2) supervisors who provide counseling supervision, with a total of 190 participants, conducted through an online questionnaire survey. Research tools include the self-developed "Multicultural Supervision Competency Scale" and the criterion tool is the "Counseling Supervision Competency Scale" developed by Wang et al. (2006). The research data is analyzed using descriptive statistics, item analysis, factor analysis, Pearson correlation, multivariate analysis of variance, analysis of variance, and structural equation modeling. The results of this study are summarized as follows:
1.        The "Multicultural Supervision Competency Scale" consists of a total of 32 items, including: (1) The Multicultural Sensitivity Subscale, with a total of 17 items, covering Self-awareness (12 items) and Awareness of Others (5 items); (2) The Multicultural Supervision Practices Subscale, with a total of 15 items, covering Relational Interaction (5 items) and Process Intervention (10 items).This scale is a self-administered, five-point Likert scale, with all items positively scored.
2.        The scale demonstrates good reliability. The internal consistency (Cronbach's α) coefficient for the Multicultural Sensitivity Subscale is .935, with the Self-awareness subdomain having an α coefficient of .918 and the Awareness of Others subdomain having an α coefficient of .845. The internal consistency (Cronbach's α) coefficient for the Multicultural Supervision Practices Subscale is .931, with the Relational Interaction subdomain having an α coefficient of .864 and the Process Intervention subdomain having an α coefficient of .926.
3.        The scale demonstrates good validity, including: (1) Construct Validity: Confirmatory factor analysis verified the construct validity of the entire scale, indicating that the hypothesized model is supported. (2) Convergent Validity: For the Multicultural Sensitivity Subscale, the factor loadings of the items on the two subscales range from .548 to .907, the composite reliabilities of the subscales are .830 and .648, and the average variances extracted (AVE) are .623 and .489, respectively, all indicating good convergent validity. For the Multicultural Supervision Practices Subscale, the factor loadings of the items on the two subscales range from .740 to .872, the composite reliabilities are .837 and .852, and the AVEs are .720 and .659, respectively, all indicating good convergent validity. (3) Discriminant Validity: The AVE for the latent variables of both the Multicultural Sensitivity Subscale and the Multicultural Supervision Practices Subscale is greater than the square of the correlations between constructs, indicating good discriminant validity. (4) Criterion-related Validity: The scale uses the "Counseling Supervision Competency Scale" as a criterion reference. The Pearson correlation coefficients between the subscales of the Multicultural Supervision Competency Scale and those of the Counseling Supervision Competency Scale range from .235 to .582, all reaching significant levels.
4.        Establish norms for the scale, including raw score percentile norms for the full scale, two subscales, and four sub-subscales. These norms can be used as references for practitioners applying this scale in the future. This study also provides a case analysis as an example.
5.        According to the differential analysis, there are no significant differences in the performance on the Multicultural Sensitivity Subscale and the Multicultural Supervision Practices Subscale among supervisors of different biological sexes, ages, years of counseling work experience, and years of supervisory work experience.
6.        This study found that supervisors with supervisory certification performed significantly higher on the Multicultural Sensitivity Subscale and the Multicultural Supervision Practices Subscale than those without supervisory certification, and supervisors with a doctoral degree performed significantly higher than those with a master's degree.
7.        This study found that in terms of self-awareness, supervisors without supervisory training experience scored higher than those with informal supervisory training experience, and supervisors with formal supervisory training experience scored higher than those with informal supervisory training experience. In terms of awareness of others, supervisors with formal supervisory training experience scored higher than those with informal supervisory training experience. There are significant differences in relationship interactions and process interventions among supervisors with different counseling supervision training experiences.Finally, based on the research results, the researchers propose the following recommendations for counseling supervisors and researchers to consider.
目錄
第一章    緒論        1
第一節    研究背景與動機    1
第二節    研究目的與問題    7
第三節    名詞釋義        9
第二章    文獻探討        11
第一節    諮商督導之內涵及相關研究        11
第二節    多元文化督導能力之內涵及相關研究        24
第三節    多元文化督導能力量表之編製架構    48
第三章    研究方法        63
第一節    研究流程與架構    63
第二節    研究對象        68
第三節    研究工具        75
第四節    資料處理與分析    78
第四章    結果與討論    85
第一節    量表題項之形成    85
第二節    項目分析        97
第三節    因素分析        101
第四節    量表信度與效度分析    104
第五節    現況與差異分析    139
第六節    量表常模建立與應用    165
第五章    結論與建議    173
第一節    研究發現        173
第二節    研究結論        177
第三節    建議        179
參考文獻                183
中文文獻                183
英文文獻                188

附錄               213
附錄一 多元文化督導能力量表之編製架構     213
附錄二 專家內容效度之研究邀請函與說明     219
附錄三 德懷術研究說明函         237
附錄四 德懷術問卷設計說明(第一回合)     238
附錄五 德懷術問卷設計說明(第二/第三回合)         248
附錄六 第一回合德懷術問卷統計結果:多元文化敏感度能力指標     257
附錄七 第一回合德懷術問卷統計結果:多元文化督導作為能力指標         257
附錄八 第二回合德懷術問卷統計結果:多元文化敏感度能力指標     258
附錄九 第二回合德懷術問卷統計結果:多元文化督導作為能力指標         258
附錄十 第三回合德懷術問卷統計結果:多元文化敏感度能力指標     259
附錄十一 第三回合德懷術問卷統計結果:多元文化督導作為能力指標     259
附錄十二 研究邀請函-預試問卷     260
附錄十三 研究邀請函-正式問卷     264
附錄十四 諮商督導專業知覺量表使用同意書         269
附錄十五 多元文化督導能力全量表之百分等級對照表         270
附錄十六 多元文化督導能力量表之「覺察自我總分」之百分等級對照表         271
附錄十七 多元文化督導能力量表之「覺察他者總分」之百分等級對照表         272
附錄十八 多元文化督導能力量表之「多元文化敏感度總分」之百分等級對照表                     273
附錄十九 多元文化督導能力量表之「關係互動總分」之百分等級對照表         274
附錄二十 多元文化督導能力量表之「過程介入總分」之百分等級對照表         275
附錄二十一 多元文化督導能力量表之「多元文化督導作為總分」之百分等級對照表             276

表次
表2-1-1 諮商督導內涵之整理    16
表2-2-1 多元文化督導內涵之整理    29
表2-2-2 督導理論中的多元文化內涵之整理    37
表2-3-1 多元文化敏感度分量表之架構表與初稿題項    59
表2-3-2 多元文化督導作為分量表之架構表與初稿題項 60
表3-2-1 專家內容效度委員名單 68
表3-2-2 德懷術委員名單及背景資料 70
表3-2-3 預試樣本人口資料 72
表3-2-4 正式樣本人口資料 74
表3-2-5 臺灣各區之心理師公會會員人數(截至2023年01月10日止)  75
表3-2-6 諮商督導認證學會之會員人數(截至2023年01月10日止)      75
表3-4-1 第一回合德懷術問卷    78
表3-4-2 第二回合德懷術問卷    79
表3-4-3 專家意見判定標準 80
表4-1-1  多元文化敏感度分量表之初稿題項  87
表4-1-2  多元文化督導作為分量表之初稿題項      88
表4-1-3 多元文化敏感度分量表之預試題項    95
表4-1-4 多元文化督導作為分量表之預試題項 96
表4-2-1 多元文化敏感度分量表之項目分析結果    98
表4-2-2 多元文化督導作為分量表之項目分析結果 100
表4-3-1 多元文化督導能力量表(預試問卷)之探索性因素分析摘要表    103
表4-4-1 多元文化敏感度之內部一致性摘要表 104
表4-4-2 多元文化督導作為之內部一致性摘要表    105
表4-4-3 多元文化敏感度分量表之樣本資料的常態性評估摘要表 106
表4-4-4 多元文化敏感度分量表之估計表 107
表4-4-5 多元文化敏感度的覺察自我面向之題項包裹分析結果    109
表4-4-6 多元文化敏感度的覺察他者面向之題項包裹分析結果    110
表4-4-7 多元文化敏感度分量表驗證性因素分析之測量模式適配度檢核表 113
表4-4-8 多元文化敏感度分量表之聚歛效度分析表 114
表4-4-9 多元文化敏感度分量表之區別效度矩陣    115
表4-4-10 多元文化督導作為分量表之樣本資料的常態性評估摘要表  115
表4-4-11 多元文化督導作為分量表之估計表  116
表4-4-12 多元文化督導作為的關係互動面向之題項包裹分析結果      118
表4-4-13 多元文化督導作為的過程介入面向之題項包裹分析結果      119
表4-4-14 多元文化督導作為分量表驗證性因素分析之測量模式適配度檢核表                  122
表4-4-15 多元文化督導作為分量表之聚歛效度分析表  123
表4-4-16 多元文化督導作為分量表之區別效度矩陣      124
表4-4-17 多元文化督導能力量表之模式驗證(模式未修正)      126
表4-4-18 多元文化督導能力量表之模式驗證(模式修正)  129
表4-4-19 多元文化督導能力量表驗證性因素分析之測量模式適配度表(題項包裹法)          133
表4-4-20 多元文化督導能力量表之聚歛效度分析表      135
表4-4-21 多元文化督導能力量表之區別效度矩陣  136
表4-4-22 多元文化督導能力和諮商督導專業知覺之相關分析摘要表  136
表4-5-1 正式樣本在多元文化敏感度分量表之現況分析結果 140
表4-5-2 正式樣本在多元文化敏感度分量表之相依樣本變異數分析摘要表 140
表4-5-3 正式樣本在多元文化督導作為分量表之現況分析結果    141
表4-5-4 正式樣本在多元文化督導作為分量表之相依樣本變異數分析摘要表    141
表4-5-5 性別變項在多元文化敏感度分量表與多元文化督導作為分量表之描述性統計            143
表4-5-6 性別變項於多元文化敏感度分量表與多元文化督導作為分量表之差異分析        143
表4-5-7 年齡變項在多元文化敏感度分量表與多元文化督導作為分量表之描述性統計            146
表4-5-8 年齡變項在多元文化敏感度分量表與多元文化督導作為分量表之差異分析        146
表4-5-9 學歷變項於多元文化敏感度分量表與多元文化督導作為分量表之描述性統計            148
表4-5-10 學歷變項於多元文化敏感度分量表與多元文化督導作為分量表之差異分析              148
表4-5-11 學歷變項在多元文化督導作為分量表之之單變項變異數分析摘要表                  149
表4-5-12 是否具備督導認證之督導者在多元文化敏感度分量表與多元文化督導作為分量表之描述性統計  151
表4-5-13 是否具備督導認證在多元文化敏感度分量表及多元文化督導作為分量表之差異分析      152
表4-5-14 具備督導認證與否變項在多元文化敏感度分量表之單變項變異數分析摘要表          153
表4-5-15 具備督導認證與否變項在多元文化督導作為分量表之單變項變異數分析摘要表      153
表4-5-16 督導訓練經驗變項在多元文化敏感度分量表與多元文化督導作為分量表之描述性統計  155
表4-5-17 督導訓練經驗變項在多元文化敏感度分量表與多元文化督導作為分量表之差異分析      156
表4-5-18 不同督導訓練經驗變項在多元文化敏感度分量表之單變項變異數分析摘要表          157
表4-5-19 不同督導訓練經驗變項在多元文化督導作為分量表之單因子多變項變異數分析摘要表  158
表4-5-20 不同諮商工作年資變項之督導者在多元文化敏感度分量表及多元文化督導作為分量表之描述性統計  160
表4-5-21 不同諮商工作年資變項在多元文化敏感度分量表與多元文化督導作為分量表之差異分析      160
表4-5-22 不同督導工作年資變項之督導者在多元文化敏感度分量表與多元文化督導作為分量表之描述性統計  162
表4-5-23 不同督導工作年資變項之督導者在多元文化敏感度分量表與多元文化督導作為分量表之差異分析      163
表4-6-1 甲督導者的多元文化督導能力之得分情形 166
表4-6-2  多元文化督導能力量表及各分量表之結果解釋與說明  168
表4-6-3 多元文化督導能力量表各分量表之測量標準誤摘要表    170

圖次
圖3-1-1 多元文化督導能力量表之研究流程及架構圖    67
圖4-4-1 多元文化敏感度分量表之驗證性因素分析結果圖    112
圖4-4-2 多元文化督導作為分量表之驗證性因素分析結果圖 121
圖4-4-3 多元文化督導能力全量表之驗證性因素分析結果圖(模式未修正)    125
圖4-4-4 多元文化督導能力全量表之驗證性因素分析結果圖(模式修正) 128
圖4-4-5 多元文化督導能力量表之驗證性因素分析結果圖(題項包裹法) 132
圖4-6-1  甲督導者的多元文化督導能力之剖面圖  167
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