臺灣博碩士論文加值系統

In Taiwan, turnover rate in tutorial industry is high, especially of foreign teachers. Therefore, how to retain these foreign teachers becomes an important task for Taiwan cram school practitioners. Therefore, the purpose of this study is to investigate an English teaching cram school in Taiwan, namely Risata e Ricordi Education, to see its employee value proposition (EVP) and (how) this cram school retains its foreign teachers. Based on the purpose of the study, a qualitative research method is employed to investigate the possible reasons of international workers' retention in Risata e Ricordi Education. Specifically, this study aims to explore the workers' perspectives on the EVP provided by Risata e Ricordi, their adaptation to company policies, factors that influenced their decision to stay with the company compared to their previous employers, and other factors influencing their choice to work for Risata e Ricordi. Participants are 3 foreign teachers of Risata e Ricordi Education and in-depth interview was employed to collect the data. Through content analysis, findings of this study provide several insightful implications for Taiwan cram school practitioners regarding how to retain foreign teachers and reduce their turnover intentions.

ABSTRACT I
TABLE OF CONTENTS III
LIST OF FIGURES V
CHAPTER I INTRODUCTION 1
Background of the Study 1
Statement of the Problem 3
Purpose of Study 3
Research Questions 4
Significance of the Study 4
Definition of Key Terms 5
CHAPTER II LITERATURE REVIEW 7
Employee Value Proposition (EVP) 7
The Importance of EVP 8
Theory 10
CHAPTER III METHODOLOGY 15
Research Approach 15
Sampling Criteria and Research Participants 16
Research Procedure 17
Research Instruments and Data Collection 21
Researcher’s Personnel Observations 22
Data Analysis 23
Research Quality 24
CHAPTER IV FINDINGS AND DISCUSSIONS 28
Differences of EVP between Risata e Ricordi and Other Schools 28
Strengths and Weaknesses of Risata e Ricordi Education’s EVP 31
Adjustments for Risata e Ricordi Education’s EVP 34
Strategies to Increase Retention Rate of International Workers 38
CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 42
Conclusions 42
Implications 46
Limitations 47
Suggestions for Future Studies 48
REFERENCES 50
APPENDIX A: INTERVIEW QUESTIONS 56

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