跳到主要內容

臺灣博碩士論文加值系統

(44.201.97.138) 您好!臺灣時間:2024/09/08 05:11
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:陳思婷
研究生(外文):CHEN, SZU-TING
論文名稱:消費者環境重視程度以及企業永續品牌形象對購買行為的影響
論文名稱(外文):The Degree of Attention Paid to the Consumer Environment as Well the Impact of Corporate Sustainable Brand Image on Purchase Behavior
指導教授:李怡穎李怡穎引用關係
指導教授(外文):LEE, YI-IN
口試委員:方祥明王信文
口試委員(外文):FANG, HSIANG-MINGWANG, HSING-WEN
口試日期:2024-07-29
學位類別:碩士
校院名稱:東海大學
系所名稱:國際經營與貿易學系
學門:商業及管理學門
學類:貿易學類
論文種類:學術論文
論文出版年:2024
畢業學年度:113
語文別:中文
論文頁數:48
中文關鍵詞:消費者環境重視程度企業永續品牌形象友善環境商品購買意願購買行為
外文關鍵詞:The degree of attention to the consumer environmentthe sustainable brand image of the enterprisethe willingness to buy environmentally friendly productsthe purchase behavior
相關次數:
  • 被引用被引用:0
  • 點閱點閱:7
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
隨著氣候的變遷以及環境的改變,2016 年聯合國提出一系列 SDGs 永續目標預計在 2030 年完成,共有十七大項目並細分為一百六十九項細項,包含了環境保護、人權維護、社會關注等……,本研究針對 SDGs 第十二項目標-促進綠色經濟,確保永續消費及生產模式進行研究。消費者環境保護意識漸漸抬頭,企業也紛紛向消費者提倡自身對於永續所作出的改變以及活動,但企業所做出的改變以及永續行為是否有讓消費者確實的感受到呢?本研究的目的為探討企業永續品牌形象以及消費者環境重視程度是否會進而影響消費者的購買行為。本研究對消費者以問卷方式收集量化資料並進行分析,研究樣本以臺灣地區消費者對臺灣企業進行調查。本研究結果得知企業永續品牌形象以及消費者環境重視程度皆會顯著正向影響消費者的友善環境商品購買意願進而影響消費者購買行為。

With the change of climate change and environmental change, in 2016, the United Nations proposed a series of SDGs sustainability goals are expected to be completed in 2030, with a total of 17 major projects and subdivided into 169 sub-items, including environmental protection, human rights protection, social concerns and other, consumers' awareness of environmental protection is gradually rising, and companies are also advocating to consumers about their own changes and activities for sustainability, but do the changes and sustainable behaviors made by enterprises really make consumers feel it? The purpose of this study is to explore whether corporate sustainable brand image and consumer environmental importance will affect consumers' purchasing behavior. This study collects quantitative data and analyzes consumers in the form of questionnaires, and the research sample surveys Taiwan companies based on Taiwan consumers. The results of this study show that corporate sustainability, brand image and consumer environmental importance will significantly and positively affect consumers' willingness to purchase environmentally friendly products, and then affect consumers' purchase behavior.

摘要 I
Abstract II
目錄 III
表目錄 V
圖目錄 VI
第壹章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 2
第三節 研究流程 3
第貳章 文獻探討與研究假說 4
第一節 企業永續品牌形象 4
第二節 消費者環境重視程度 5
第三節 友善環境商品購買意願 6
第四節 購買行為 6
第五節 企業永續品牌形象與友善環境商品購買意願關係探討 7
第六節 消費者環境重視程度與友善環境商品購買意願關係探討 8
第七節 友善環境商品購買意願與購買行為關係探討 9
第參章 研究方法 10
第一節 研究架構與假設 10
第二節 研究樣本與資料蒐集 10
第三節 問卷設計 11
第四節 資料分析方法 15
第肆章 實證結果分析 17
第一節 樣本基本資料分析 17
第二節 信效度分析 22
第三節 整體配適度 27
第四節 路徑分析 28
第伍章 結論與建議 30
第一節 結論 30
第二節 管理意涵 31
第三節 研究限制及未來建議 31
參考文獻 33
附錄 39


王柏青、陳元泰(2015),《地方依附、環境態度與環境行為關係之研究》,環境與管理研究,第十九卷,第一期,1-18。
台北訊(2023年06月14日):2023全球零售力量揭曉:台灣統一超與全聯連年登榜,勤業眾信:從日常出發創造需求 展望零售「心」 商機。新聞稿。線上檢索日期:2023年06月14日。網址:https://www2.deloitte.com/tw/tc/pages/about-deloitte/articles/2023-retail-power-and-trend-outlook.html
行政院國家永續發展委員會(2019年06月):年度檢討報告。行政院國家永續發展委員會。線上檢索日期:2019年06月。網址:https://ncsd.ndc.gov.tw/Fore/nsdn/implement2/annualReport3
行政院國家永續發展委員會(2019年07月31日):臺灣永續發展目標。行政院國家永續發展委員會。線上檢索日期:2019年07月31日。網址:https://ncsd.ndc.gov.tw/Fore/AboutSDG
行政院國家永續發展委員會(2022年03月30日):臺灣2050淨零排放路徑及策略。行政院國家永續發展委員會。線上檢索日期:2022年03月30日。網址:https://ncsd.ndc.gov.tw/Fore/nsdn/about0/2050Path
行政院國家永續發展委員會(2022年12月28日):淨零轉型之階段目標及行動。行政院國家永續發展委員會。線上檢索日期:2022年12月28日。網址:https://ncsd.ndc.gov.tw/Fore/nsdn/about0/2050Path
吳家伸(2016),《藻礁認知、涉入程度及態度對遊客親環境意圖及願付價格之研究:以觀新藻礁保護區為例》,南華大學旅遊管理學系碩士論文,出版。
徐美苓(2017年12月),《再生能源的公眾支持及使用意願:環境信念、行動及議題傳播模式初探》,中華傳播學刊,第三十二期,9-44。
凱度(2024年02月07日) :FMCG消費者四項價值趨勢驅動市場:便利、健康、美妝與寵物陪伴。凱度。線上檢索日期:2024年02月07日。網址:https://www.kantarworldpanel.com/tw/news/2024-FMCG-market-trends
曾憲立、朱斌妤、吳濟華(2015),《影響企業環境友善行為之關鍵因素:法令制度與利害關係人之整合觀點》,公共行政學報,第四十八期,43-72。
楊詠捷(2017),《綠色品牌形象、購買情境與購買意願關係之研究-以Gogoro為例》,中國文化大學國際企業管理學系碩士論文,出版。
蕭靜雅、蕭雅美(2013),《消費者對保健食品的認知與購買行為之研究》,臺北城市大學學報,第三十六期,279-294。
蘇郁晴(2024年03月19日) :全球永續當道,企業如何轉型?4 大關鍵議題、16 個創新解方一次掌握。社企流。線上檢索日期:2024年03月19日。網址:https://www.seinsights.asia/article/9451
Ajzen, I. (1991). The theory of planned behavior, Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Alam, S. M. & Islam, K. M. (2021). Examining the role of environmental corporate social responsibility in building green corporate image and green competitive advantage, International Journal of Corporate Social Responsibility, 6(8), 1-16.
Alamsyah, D. P., Othman, N. A., Bakri, M. H., Udjaja, Y. & Aryanto, R. (2020). Green awareness through environmental knowledge and perceived quality, Management Science Letters, 11(2021), 271–280.
Bashir, S., Khwaja, M. G., Rashid, Y., Turi, J. A., & Waheed, T. (2020). Green Brand Benefits and Brand Outcomes: The Mediating Role of Green Brand Image, SAGE journals, 10(3).
Bukhari, A., Rana, R. A., and Bhatti, U. T. (2017). Factors influencing consumer’s green product purchase decision by mediation of green brand image, International Journal of Research, 4(7), 1620-1632.
Butt, M. M., Mushtaq, S., Afzal, A., Khong, K. W., Ong, F. S., & Ng, P. F. (2017). Integrating behavioral and branding perspectives to maximize green brand equity: A holistic approach, Business Strategy and the Environment, 26(4), 507–520.
Chaihanchanchai, P. & Anantachart, S. (2023). Encouraging green product purchase: Green value and environmental knowledge as moderators of attitude and behavior relationship, Business Strategy and the Environment, 32(1), 289-303.
Chen, Y. S. (2010). The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust, Journal of Business Ethics, 93, 307–319.
Chinomona, R. & Maziriri, E. T. (2017). The influence of brand awareness, brand association and product quality on brand loyalty and repurchase intention: a case of male consumers for cosmetic brands in South Africa, Journal of Business and Retail Management Research, 12(1), 143-154.
Ellison, B., Duff, B. R. L., Wang, Z., & White, T. B. (2016). Putting the organic label in context: Examining the interactions between the organic label, product type, and retail outlet, Food Quality and Preference, 49, 140–150.
Foroudi, P., Yu, Q., Gupta, S., & Foroudi, M. M. (2018). Enhancing university brand image and reputation through customer value co-creation behavior, Technological Forecasting and Social Change, 138, 218-227
Frank, P. & Brock, C. (2018). Bridging the intention–behavior gap among organic grocery customers: The crucial role of point-of-sale information, Psychology & Marketing, 35(8), 586-602.
Gong, S., Sheng, G., Peverelli, P., & Dai, J. (2020). Green Branding Effects on Consumer Response: Examining a Brand Stereotype-Based Mechanism, J. Prod. Brand Manag, 30, 1033–1046.
Groening, C., Sarkis, J., & Zhu, Q. (2018). Green Marketing Consumer-Level Theory Review: A Compendium of Applied Theories and Further Research Directions, J. Clean. Prod, 172, 1848–1866.
Han, H., Yu, J., & Kim, W. (2019). Environmental corporate social responsibility and the strategy to boost the airline’s image and customer loyalty intentions, Journal of Travel & Tourism Marketing, 36(3), 371–383.
Huang, H. (2016). Media use, environmental beliefs, self-efficacy, and pro- environmental behavior, Journal of Business Research, 69(6), 2206– 2212.
Jaiswal, D. & Kant, R. (2018). Green purchasing behavior: A conceptual framework and empirical investigation of Indian consumers, Journal of Retailing and Consumer Services, 41, 60-69.
Joshi, Y. & Rahman, Z. (2015). Factors Affecting Green Purchase Behavior and Future Research Directions, International Strategic Management Review, 3(1–2), 128-143.
Joshi, Y. & Rahman, Z. (2016). Predictors of young consumer’s green purchase behavior, Management of Environmental Quality, An International Journal, 27(4), 452-472(21).
Jung, J., Kim, S. J., & Kim, K. H. (2020). Sustainable marketing activities of traditional fashion market and brand loyalty, Journal of Business Research, 120, 294–301.
Khaleeli, M. & Jawabri, A. (2021). The effect of environmental awareness on consumers’ attitudes and consumers’ intention to purchase environmentally friendly products: Evidence from United Arab Emirates, Management Science Letters, 11(2021), 555–560.
Khan, I., Hollebeek, L., Fatma, M., Islam, J. & Rahman, Z. (2019). Brand Engagement and Experience in Online Services, Journal of Services Marketing, 34(2), 163-175.
Kumar, P. & Godeswar, B. M. (2015). Factors affecting consumers’ green product purchase decisions, Marketing Intelligence & Planning, 33(3), 330-347.
Kumar, P. (2015). Green Marketing Innovations in Small Indian Firms, World J. Entrep. Manag, 11, 176–190.
Laroche, M., Bergeron, J., & Forleo, G. B. (2001). Targeting consumers who are willing to pay more for environmentally friendly products, JOURNAL OF CONSUMER MARKETING, 18(6), 503-520,
Latif, K. F., Pérez, A., & Sahibzada, U. F. (2020). Corporate social responsibility (CSR) and customer loyalty in the hotel industry: A cross-country study, International Journal of Hospitality Management, 89.
Lin, J., Lobo, A., & Leckie, C. (2017). Green brand benefits and their influence on brand loyalty, Marketing Intelligence & Planning, 35(3), 425–440.
Lisboa, A., Vitorino, L., & Autunes, R. (2022). Gen Zers’ intention to purchase products with sustainable packaging: an alternative perspective to the attitude-behavior gap, Journal of Marketing Management, 38(9-10), 967-992.
Liu, M.T., Liu, Y., & Mo, Z. (2020). Moral Norm Is the Key: An Extension of the Theory of Planned Behavior (TPB) on Chinese Consumers’ Green Purchase Intention, Asia Pac. J. Mark. Logist, 32, 1823–1841.
Machi, L., Nemavhidi, P., Chuchu, T., Nyagadza, B., & Villiers, M. V. (2022). Exploring the impact of brand awareness, brand loyalty and brand attitude on purchase intention in online shopping, INTERNATIONAL JOURNAL OF RESEARCH IN BUSINESS AND SOCIAL SCIENCE, 11(5), 176-187.
Mahmood, T., Qaseem, S., Ali, Q. M., Ali, H. F., Humayon, D. A., & Gohar, A. (2018). The Impact of Brand Identification, Brand Equity, Brand Reputation on Brand Loyalty: Mediating Role of Brand Affect in Pakistan, Business and Management Research, 7(4), 46-52.
Majeed, M. U., Aslam, S., Murtaza, S. A., Attila, S. & Molnár, E. (2022). Green Marketing Approaches and Their Impact on Green Purchase Intentions: Mediating Role of Green Brand Image and Consumer Beliefs towards the Environment, Sustainability 2022(14), 1-18.
Martínez, P. (2015). Customer loyalty: Exploring its antecedents from a green marketing perspective, International Journal of Contemporary Hospitality Management, 27(5), 896–917.
Mehraj, I. H. & Qureshi, I. H. (2022). Does green brand positioning translate into green purchase intention?? : A mediation–moderation model, Business Strategy and the Environment, 31, 3166–3181.
Moreno, F. and Kang, J. (2020). How to alleviate consumer skepticism concerning corporate responsibility: The role of content and delivery in CSR communications, Corporate Social Responsibility and Environmental Management, 27(6), 2477-2490.
Ndlela, T. & Chuchu, T. (2016). Celebrity Endorsement Advertising: Brand Awareness, Brand Recall, Brand Loyalty as Antecedence of South African Young Consumers’ Purchase Behavio, Journal of Economics and Behavioral Studies, 8(2), 79-90.
Okanovic, A., Ješic, J., DJakovic, V., Vukadinovic, S., & Panic, A. A. (2021). Increasing University Competitiveness through Assessment of Green Content in Curriculum and Eco-Labeling in Higher Education, Sustainability, 13(2), 1-20.
Othman, A. S., Chowdhury, I. A., Bo, Y., Omar, A. R. C., & Osman, L. H. (2015). Key drivers of customer loyalty in online banking, Annals of Management Science, 4(1), 89-110.
Park, H. J. & Lin, L. M. (2020). The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement, Journal of Retailing and Consumer Services, 52.
Pebriani, W. V., Sumarwan, U., & Simanjuntak, M. (2018). The effect of lifestyle, perception, satisfaction, and preference on the online re-purchase intention, Independent Journal of Management & Production, 9(2), 545-561.
Perrigot, R., Watson, A., & Dada, O. (2023). Sustainability and green practices: the role of stakeholder power in fastfood franchise chains, International Journal of Contemporary Hospitality Management, 33(10), 3442-3464.
Ramayaha, T., Lee, J. W. C., & Mohamad, O. (2010). Green product purchase intention: Some insights from a developing country, Resources, Conservation and Recycling, 54, 1419–1427.
Rizomyliotis, I., Poulis, A., Konstantoulaki, K., & Giovanis, A. (2021). Sustaining brand loyalty: The moderating role of green consumption values, Business Strategy and the Environment, 30(7), 3025–3039.
Saran, S. M. & Shokouhyar, S. (2021). Crossing the chasm between green corporate image and green corporate identity: a text mining, social media-based case study on automakers, Journal of Strategic Marketing, 29(3), 1–24.
Sellitto, M. A., Camfield, C. G., & Buzuku, S. (2020). Green innovation and competitive advantages in a furniture industrial cluster: a survey and structural model, Sustainable Production and Consumption, 23, 94–104.
Sharma, K., Aswal, C., & Paul, J. (2022). Factors affecting green purchase behavior: A systematic literature review, Business Strategy and the Environment, 32, 1–15.
Shin, Y. H., Im, J., Jung, S. E., & Severt, K. (2017). Consumers' willingness to patronize locally sourced restaurants: The impact of environmental concern, environmental knowledge, and ecological behavior, Journal of Hospitality Marketing & Management, 26(6), 644–658.
Sreen, N., Purbey, S., & Sadarangani, P. (2018). Impact of Culture, Behavior and Gender on Green Purchase Intention, J. Retail. Consum, 41, 177–189.
Tan, H., Li, J., He, M., Li, J., Zhi, D., Qin, F., & Zhang, C. (2021). Global Evolution of Research on Green Energy and Environmental Technologies:A Bibliometric Study, J. Environ. Manag, 297.
Tjarnemo, H. & Sodahl, L. (2015). Swedish food retailers promoting climate smarter food choices-Trapped between visions and reality?? Journal of Retailing and Consumer Services, 24(C), 130–139.
Undrakh, M. (2020). A Study of the Relationship Between Brand Image and Purchase Intention–A Case Study of a Mongolian Leather Handbag Production Company, master thesis, Dayeh University, unpublished.
Villiers, M. V. D., Chinomona, R. & Chuchu, T. (2018). The influence of store environment on brand attitude, brand experience and purchase intention, South African Journal of Business Management, 49(1), 1-8.
Watson, A., Perrigot, R., & Dada, O. (2022). The effects of green brand image on brand loyalty: The case of mainstream fast-food brands, Business Strategy and The Environment, 2023, 1–14.
Widyastuti, S. (2019). Developing a green corporate image: an achievement for competitive advantage through organizational culture and green marketing strategy. Revista San Gregorio, 36.
Wijekoonand, R.& Sabri, M. F. (2021). Determinants That Influence Green Product Purchase Intention and Behavior: A Literature Review and Guiding Framework, Sustainability, 13, 1-40.
Yadav, R., Dokania, A. K., & Pathak, G. S. (2016). The Influence of Green Marketing Functions in Building Corporate Image: Evidences from Hospitality Industry in a Developing Nation, Int, J. Contemp. Hosp. Manag, 28, 2178–2196.
Yarimoglu, E. & Gunay, T. (2020). The extended theory of planned behavior in Turkish customers' intentions to visit green hotels, Business Strategy and the Environment, 29(3), 1097–1108.
Zaremohzzabieh, Z., Ismail, N., Ahrari, S., & Abu Samah, A. (2021). The effects of consumer attitude on green purchase intention: A meta- analytic path analysis, Journal of Business Research, 132, 732–743.

電子全文 電子全文(網際網路公開日期:20290813)
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top