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研究生:薛慧靈
研究生(外文):Rinrada Virojsirasak
論文名稱:探討組織中寵物友善政策對員工工作幸福感的影響:泰國的深度訪談研究
論文名稱(外文):Exploring the Influence of Organizational Pet-Friendly Policies on Employee Well-being: A Qualitative Study in Thailand
指導教授:黃瓊億黃瓊億引用關係
指導教授(外文):Chiung-Yi Huang
口試委員:簡忠仁林姿葶黃瓊億
口試委員(外文):Chung-Jen ChienTzu-Ting LinChiung-Yi Huang
口試日期:2024-06-19
學位類別:碩士
校院名稱:元智大學
系所名稱:管理學院經營管理碩士班(英語專班學程)
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2024
畢業學年度:112
語文別:英文
論文頁數:50
中文關鍵詞:寵物友善政策員工工作幸福感工作績效壓力水平人際關系整體組織氛圍
外文關鍵詞:Pet-friendly policiesEmployee well-beingJob performanceStress reductionInterpersonal relationshipsOrganizational environment
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新冠疫情所引發的隔離措施帶來了對陪伴的強烈需求,進而促使疫情期間的寵物飼養率顯著上升。隨著疫情情勢逐漸趨於常態化,員工們紛紛重返辦公室,然而將寵物留在家中照顧所帶來的不便卻愈發顯現。為了吸引和留住人才,一些公司開始實施寵物友善政策。泰國作為寵物擁有率成長顯著的市場,也逐漸對此類政策表現出了興趣。本研究旨在探討組織中寵物友善政策對員工工作幸福感的影響,透過對寵物友善辦公室的六名員工和非寵物友善辦公室的六名員工進行深入訪談。主要關注工作績效、壓力程度、人際關係和整體組織氛圍等面向。透過內容分析結果表明,寵物友善環境對員工福祉有顯著影響,包括提高工作績效、減輕壓力、改善社交聯繫,並營造積極的組織氛圍。然而,研究也指出了一些潛在的挑戰,例如寵物可能造成的干擾和對寵物行為的擔憂,例如寵物能促進對話並改善員工之間的工作關係等。。為了有效管理寵物友善政策,組織和員工需要充分理解寵物的特性,並採取靈活包容的管理方式,例如製定清晰的寵物攜帶規定和提供適當的寵物活動空間。本研究透過質化研究,為泰國工作場所實施寵物友善政策提供參考依據,並期望能為提升員工工作幸福感和助力企業人才管理提供借鏡。
After the pandemic, there has been a noticeable increase in pet ownership as individuals sought companionship during periods of isolation. As the situation normalizes and employees transition back to office settings, the reluctance to leave pets at home has prompted many companies to implement pet-friendly policies to attract and retain talent. Thailand, emerging as a significant market for pet ownership, is also witnessing a growing interest in such policies. This study aimed to explore the influence of organizational pet-friendly policies on four dimensions of employee well-being: job performance, stress, interpersonal relationships, and overall organizational environment in Thai workplaces. Through in-depth interviews with six employees from pet-friendly offices and another six employees from non-pet-friendly offices, this qualitative research identifies both the positive and negative impacts of having pets in the workplace. Findings indicate that pet-friendly environments can significantly enhance employee well-being by contributing to job performance, reducing stress, improving social connections, and fostering a positive organizational atmosphere. However, challenges such as distractions, disruptions, and concerns over pet behavior were also identified. To effectively manage these policies, organizations and employees must understand the nature of pets and adopt flexible and inclusive management practices, including clear guidelines on pet-related issues and providing appropriate spaces for pets.
Title Page i
Letter of Approval ii
Abstract in Chinese iii
Abstract in English iv
Acknowledgements v
Table of Contents vi
List of Tables vii
Chapter 1 Introduction 1
1.1 Background and motivations 1
1.2 Previous studies and Gaps in knowledge 3
1.3 Purpose and Research Questions 4
Chapter 2 Literature Reviews 6
2.1 The potential benefit of pet friendly policies in organization 7
2.2 The potential risk of pet friendly policies in organization 10
Chapter 3 Research Methodology 15
Chapter 4 Research Findings 18
Chapter 5 Discussion and Conclusion 41
5.1 Impact on Employee Well-being 42
5.2 Influence of Pet-Friendly Environment Aspects 42
5.3 Moderating Factors: Individual and Organizational 43
5.4 Limitation and Future Research 45
5.5 Conclusion 46
References 48
Appendix 50

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