參考文獻
中文文獻
何健銘、楊上禾(2022)。探究健康意識與關注健康傾向如何影響行為意圖-以新冠肺炎疫情期間為例。農業經濟叢刊,28(1),111-137。
何雅娟、葉建宏、王志美、葉貞妮(2020)。人格特質、過度自信預測學術拖延 行為、尋求指導頻率與修業學期數之研究。教育科學研究期刊,65(4),139-170。
吳庭妤(2021)。企業ESG政策對企業形象與顧客忠誠度之影響-以中華電信為例,國立臺北商業大學企業管理系碩士論文,台北市,取自https://hdl.handle.net/11296/e275ae吳顥于(2015)。企業社會責任對消費者購買意願之影響:以台灣消費者購買 3C 產品為例,大葉大學企業管理學系碩士論文,彰化縣,取自https://hdl.handle.net/11296/9h3v7t李羿萱(2023)。探討線上遊戲虛擬寶物抽獎對於玩家持續使用意圖之研究,國立臺中科技大學資訊管理系碩士論文,台中市,取自https://hdl.handle.net/11296/raj3zb
李嘉恩、賴明材(2023)。綠色營銷、企業社會責任、企業形像對消費者購買意願關聯性研究-以科技產品為例。營銷科學學報,19(2),149-172。
林公孚(2021)。認識ESG及其實施之道。品質月刊,57(8),4-7。
林育聖(2023)。企業ESG作為對於消費者購買意圖之影響,國立臺灣大學農業經濟學系碩士論文,台北市,取自https://hdl.handle.net/11296/r8u7by姜淳方、張廷竹(2015)。以期望不一致理論探討消費者對環保旅館的期望與認知。觀光與休閒管理期刊,3,119-124。
洪明財、吳雅芳、張慧君、李城忠(2013)。企業運動贊助對消費者品牌認同與購買行為影響之研究-以愛迪達為例。運動管理,22,1-24。
張翔、謝清隆、胡俊明、張佑安(2019)。應用計畫行為理論探討消費者對醜食產品購買意願之研究。健康科技期刊,6(1),27-44。
楊武勳(2023)。在ESG環境下科技準備度與綠色知識對購買意願之影響─以臺灣地區南部電動汽車消費者為例,義守大學工業管理學系碩士論文,高雄市,取自https://hdl.handle.net/11296/tnfwuf羅雅嬪(2006)。網購服務失誤、服務補救與顧客滿意度-知覺公平與期望不一致之觀點,國立嘉義大學管理研究所碩士論文,嘉義市,取自https://hdl.handle.net/11296/nyx2d4
英文文獻
Ajzen, I. (1985). From Intentions to Actions: A Theory of Planned Behavior, in J. Kuhl & J. Beckmann (Eds.), Action-control: From Cognition to Behavior, Springer, Heidelberg, 11-39.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Upper Saddle River, NJ: Prentice-Hall.
Bae, G. K., Lee, S. M., & Luan, B. K. (2023). The impact of ESG on brand trust and word of mouth in food and beverage companies: Focusing on Jeju Island tourists. Sustainability, 15(3), 2348.
Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191– 215.
Bansal, P., & Roth, K. (2000). Why Companies Go Green: A Model of Ecological Responsiveness. Academy of Management Journal, 43(4), 717-736.
Bazi, S., Filieri, R., & Gorton, M. (2020). Customers’ motivation to engage with luxury brands on social media. Journal of Business Research, 112, 223-235.
Becker-Olsen, K. L., Cudmore, B. A., & Hill, R. P. (2006). The Impact of Perceived Corporate Social Responsibility on Consumer Behavior. Journal of Business Research, 59(1), 46-53.
Bhattacharya, C. B., Korschun, D., & Sen, S. (2009). Strengthening stakeholder–company relationships through mutually beneficial corporate social responsibility initiatives. Journal of Business Ethics, 85(2), 257-272.
Bhatti, A., Akram, H., Basit, H. M., Khan, A. U., Raza, S. M., & Naqvi, S. M. R. (2020). E-commerce trends during COVID-19 Pandemic. International Journal of Future Generation Communication and Networking, 13(2), 1449-1452.
Brown, J., & Johnson, M. (2021). Exploring green tourism service choices using the belief-action-outcome theory: The influence of consumer beliefs on green behavior and its reinforcing outcomes. Journal of Sustainable Tourism, 29(7), 1234-1251.
Carroll, A. B., & Shabana, K. M. (2010). The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice. International Journal of Management Reviews, 12(1), 85-105.
Chen, L., & Li, H. (2020). The influence of organic food belief on organic food purchase intention: An application of the belief-action-outcome model. Journal of Cleaner Production, 258, 120-133.
Clark, G. L., Feiner, A., & Viehs, M. (2015). From the Stockholder to the Stakeholder: How Sustainability Can Drive Financial Outperformance. University of Oxford.
Davis, F. D. (2016). "The Role of Cognitive and Affective Trust in Business Relationships: Testing the Commitment-Trust Theory." Journal of Business Research, 69(7), 2796-2803.
Davenport, T. H., Guha, A., Grewal, D., & Bressgott, T. (2020). How artificial intelligence will change the future of marketing. Journal of the Academy of Marketing Science, 48(1), 24-42.
Delmas, M. A., & Toffel, M. W. (2008). Organizational Responses to Environmental Demands: Opening the Black Box. Strategic Management Journal, 29(10), 1027-1055.
De Cannière, M. H., De Pelsmacker, P., & Geuens, M. (2009). Relationship quality and the theory of planned behavior models of behavioral intentions and purchase behavior. Journal of business research, 62(1), 82-92.
Donaldson, T., & Preston, L. E. (1995). The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications. Academy of Management Review, 20(1), 65-91.
Eccles, R. G., Ioannou, I., & Serafeim, G. (2014). The impact of corporate sustainability on organizational processes and performance. Management Science, 60(11), 2835-2857.
Engel, J. F., Blackwell, R. D., & Kollat, D. T. (1978).Consumer Behavior (3rd ed.). Hinsdale: The Dryden Press.
Escrig-Olmedo, E., Fernández-Izquierdo, M. Á., Ferrero-Ferrero, I., Rivera-Lirio, J. M., & Muñoz-Torres, M. J. (2019). Rating the raters: Evaluating how ESG rating agencies integrate sustainability principles. Sustainability, 11(3), 915.
Esty, D. C., & Winston, A. S. (2006). Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage. Yale University Press.
Fan, D., Xiao, C., Zhang, X., & Guo, Y. (2021). Gaining customer satisfaction through sustainable supplier development: The role of firm reputation and marketing communication. Transportation Research Part E: Logistics and Transportation Review, 154, 102453.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. American Marketing Association, 18(3), 1-24.
Freeman, R. E. (1984). Strategic Management: A Stakeholder Approach. Boston: Pitman.
Friede, G., Busch, T., & Bassen, A. (2015). ESG and financial performance: Aggregated evidence from more than 2000 empirical studies. Journal of Sustainable Finance & Investment, 5(4), 210-233.
Green Finance Report. (2023). The Rise of Green Bonds and Sustainable Finance. Green Finance Journal, 18(3), 123-138.
Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). Upper saddle River, NJ: Prentice Hall.
Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (2009). Multivariate data analysis(7th ed.). Upper saddle River, NJ: Prentice Hall.
Han, Y., Oh, J., & Cho, M. S. (2023). A Study of Meal Kit Purchase Intention Using the Extended Theory of Planned Behavior (ETPB): Moderating Effect of Consumer Awareness on ESG Management. Journal of the Korean Society of Food Culture, 38(4), 246-257.
Hart, S. L., & Milstein, M. B. (2003). Creating Sustainable Value. Academy of Management Executive, 17(2), 56-69.
Hasan, H. N., & Suciarto, S. (2020). The influence of attitude, subjective norm and perceived behavioral control towards organic food purchase intention. Journal of Management and Business Environment (JMBE), 1(2), 132.
Huang, D. Z. (2021). Environmental, social and governance (ESG) activity and firm performance: A review and consolidation. Accounting & finance, 61(1), 335-360.
Ioannou, I., & Serafeim, G. (2012). What drives corporate social performance? The role of nation-level institutions. Journal of International Business Studies, 43(9), 834-864.
Ji, Y. B., & Seo, Y. W. (2021). The effect of domestic corporations' ESG activities on purchase intentions through psychological distance: Analysis of differences by product involvement level. Journal of the Korea Contents Association, 21(12), 217-237.
Jia, T., Iqbal, S., Ayub, A., Fatima, T., & Rasool, Z. (2023). Promoting responsible sustainable consumer behavior through sustainability marketing: the boundary effects of corporate social responsibility and brand image. Sustainability, 15(7), 6092.
Jones, A., & Miller, D. (2022). Green consumerism and the belief-action-outcome model: A study in the context of sustainable fashion. Sustainable Marketing Journal, 34(2), 145-161.
Jones, T, & Brown, A. (2023). Achieving Carbon Neutrality: Strategies and Challenges. Environmental Science & Policy, 14(1), 30-45.
Joo, K., Lee, J., & Hwang, J. (2022). NAM and TPB approach to consumers’ decision-making framework in the context of indoor smart farm restaurants. International Journal of Environmental Research and Public Health, 19(21), 14604.
Kamalanon, P., Chen, J.-S., & Le, T.-T.-Y. (2022). Why Do We Buy Green Products? An Extended Theory of the Planned Behavior Model for Green Product Purchase Behavior. Sustainability, 14(2), 689.
Khan, M., Serafeim, G., & Yoon, A. (2016). Corporate Sustainability: First Evidence on Materiality. Accounting Review.
Kim, S., & Chung, J. (2020). The role of subjective norms and perceived behavioral control in electric vehicle purchase intentions: An application of the theory of planned behavior. Transportation Research Part D: Transport and Environment, 87, 102-112.
Kim, H., Youn, S., & Lee, D. (2019). The effect of corporate social responsibility reputation on consumer support for cause-related marketing. Total Quality Management & Business Excellence, 30(5-6), 682-707.
Kim, M., Kim, M., & Qian, C. (2019). Corporate Social Responsibility and Shareholder Value: Evidence from the Airline Industry. Journal of Business Ethics, 158(2), 553-574.
Kim, Y. (2023). A Study of the Integrated Model with Norm Activation Model and Theory of Planned Behavior: Applying the Green Hotel’s Corporate Social Responsibilities. Sustainability, 15(5), 4680.
Kline, R. B. (1998). Principles and Practice of Structural Equation Modeling. New York: Guilford Press.
Klink, R. R., & Smith, D. C. (2001). Threats to the external validity of brand extension research. Journal of Marketing Research, 38(3), 326-335.
Kolek, F. N. S., Jamaludin, N., Zalani, W., & Abdullah, Z. W. (2022). Factors That Encourage Millennials to Invest in Sustainable Investments in Malaysia. Journal of Business and Social Development, 10(1), 59-74.
Kolk A. (2016). The Social Responsibility of International Business: From Ethics and the Environment to CSR and Sustainable Development. Journal of World Business, 51(1), 23-34.
Kotler, P., & Hessekiel, D., & Lee, N. (2012). Good Works! Marketing and Corporate Initiatives that Build a Better World and the Bottom Line. Hoboken, NJ: John Wiley & Sons.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Upper Saddle River, NJ: Pearson Education.
Leclercq-Machado L., Alvarez-Risco A., Esquerre-Botton S., Almanza-Cruz C., de las Mercedes Anderson-Seminario M., Del-Aguila-Arcentales S., & Yáñez J. A.. (2022). Effect of corporate social responsibility on consumer satisfaction and consumer loyalty of private banking companies in Peru. Sustainability, 14(15), 9078.
Lee, H., Hsu, C., & Han, T. (2021). The application of the extended theory of planned behavior in organic food purchase intentions: The significant role of ESG-related attitudes and perceived behavioral control. Journal of Consumer Behavior, 19(6), 623-635.
Lee, H. J., & Rhee, T. H. (2023). How does corporate ESG management affect consumers’ brand choice? Sustainability, 15(8), 6795.
Lee, K. (2024). Enhancing Diversity, Equity, and Inclusion in Corporate America. Journal of Business Ethics, 159(1), 67-82.
Lee, S., & Kim, J. (2023). Corporate social responsibility and consumer loyalty: Applying the belief-action-outcome model in the hospitality industry. International Journal of Hospitality Management, 42, 223-235.
Li, J., Nguyen, T. H., & Coca, S. (2020). COVID-19 stressors and psychological well-being: A moderated mediation model of resilience and coping. Asian Journal of Psychiatry, 54, 102311.
Lie D., Sudirman A., Efendi E., & Butarbutar M. (2019). Analysis of mediation effect of consumer satisfaction on the effect of service quality, price and consumer trust on consumer loyalty. International Journal of Scientific and Technology Research, 8(8), 421-428.
Luchs M. G., Naylor R. W., Irwin J. R., & Raghunathan R. (2010). The Sustainability Liability: Potential Negative Effects of Ethicality on Product Preference. Journal of Marketing, 74(5), 18-31.
Luo, X., & Bhattacharya, C. B. (2015). Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing, 70(4), 1-18.
Margolis, J. D., & Walsh, J. P. (2003). Misery Loves Companies: Rethinking Social Initiatives by Business. Administrative Science Quarterly, 48(2), 268-305.
Matli, W., & Phurutsi, M. (2023). Extending the use of the Belief Action Outcome model during COVID-19 pandemic: Technology access review on locational disparities and inequalities for knowledge workers. Procedia Computer Science, 219, 977-986.
Martinez, L. (2024). Corporate Governance Reforms: Enhancing Board Independence and Transparency. Corporate Governance: An International Review, 32(3), 335-350.
McWilliams, A., & Siegel, D. (2001). Corporate Social Responsibility: A Theory of the Firm Perspective. The Academy of Management Review, 26(1), 117-127.
Melville, N. P. (2010). Information Systems Innovation for Environmental Sustainability. MIS Quarterly, 34(1), 1-21.
Mohr, L. A., Webb, D. J., & Harris, K. E. (2001). Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior. Journal of Consumer Affairs, 35(1), 45-72.
Nam J., Ekinci Y., & Whyatt G. (2011). Brand equity, brand loyalty and consumer satisfaction. Annals of tourism Research, 38(3), 1009-1030.
Nath V., & Agrawal R. (2023). Barriers to consumer adoption of sustainable products–an empirical analysis. Social Responsibility Journal, 19(5), 858-884.
Nguyen, T. N., Lobo, A., & Greenland, S. (2017). The influence of Vietnamese consumers' altruistic values on their purchase of energy efficient appliances. Asia Pacific Journal of Marketing and Logistics, 29(4), 759-777.
Nguyen, T. T. H., Yang, Z., Nguyen, N., Johnson, L. W., & Cao, T. K. (2019). Greenwash and green purchase intention: The mediating role of green skepticism. Sustainability, 11(9), 2653.
Nugroho, D. P., Hsu, Y., Hartauer, C., & Hartauer, A. (2024). Investigating the Interconnection between Environmental, Social, and Governance (ESG), and Corporate Social Responsibility (CSR) Strategies: An Examination of the Influence on Consumer Behavior. Sustainability, 16(2), 614.
Nunnally, J. C. (1978). Psychometric Theory (2nd ed.). New York: McGraw-Hill.
Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate Social and Financial Performance: A Meta-analysis. Organization Studies, 24(3), 403-441.
Olsen, S. O. (2002). Comparative Evaluation and the Relationship Between Quality, Satisfaction, and Repurchase Loyalty. Journal of the Academy of Marketing Science, 30(3), 40-249.
Park, S., Kwon, J., & Kim, Y. (2021). Analyzing consumer attitudes, subjective norms, and perceived behavioral control towards sustainable tourism using the theory of planned behavior. Sustainable Tourism Journal, 29(4), 567-580.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78-92.
Porter, M. E., & Kramer, M. R. (2011). Creating Shared Value. Harvard Business Review, 89(1-2), 62-77.
Puriwat, W., & Tripopsakul, S. (2022). Unveiling the power of ESG: How it shapes brand image and fuels purchase intentions-an empirical exploration. HighTech and Innovation Journal, 3(4), 472-482.
Puriwat, W., & Tripopsakul, S. (2023). Sustainability Matters: Unravelling the Power of ESG in Fostering Brand Love and Loyalty across Generations and Product Involvements. Sustainability, 15(15), 11578.
Ranaweera, C., & Jayawardhena, C. (2014). Talk up or criticize? Customer responses to WOM about competitors during social interactions. Journal of Business Research, 67(12), 2645-2656.
Schiffman, L. G., & Kanuk, L. L. (2000). Consumer Behavior (7th ed.). Upper Saddle River, NJ: Prentice Hall.
Servera-Francés, D., & Piqueras-Tomás, L. (2019). The effects of corporate social responsibility on consumer loyalty through consumer perceived value. Economic research-Ekonomska istraživanja, 32(1), 66-84.
Servaes, H., & Tamayo, A. (2013). The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness. Management Science.
Sheth, J. (2020). Impact of Covid-19 on consumer behavior: Will the old habits return or die?. Journal of Business Research, 117, 280-283.
Smith, J., Wang, X., & Zhang, H. (2021). Exploring consumer behavior towards environmental sustainability: Applying the belief-action-outcome model. Sustainability, 13(8), 4298-4312.
Smith, J. (2023). Blockchain for transparency: Enhancing ESG initiatives across global supply chains. Journal of Corporate Responsibility and Leadership, 10(1), 112-130.
Srivastava, M., & Kaul, D. (2016). Exploring the link between customer experience–loyalty consumer spends. Journal of Retailing and Consumer Services, 31, 277–286.
Tanner, C., & Kast, S. W. (2003). Promoting Sustainable Consumption: Determinants of Green Purchases by Swiss Consumers. Psychology & Marketing, 20(10), 883-902.
Tripopsakul, S., & Puriwat, W. (2022). Understanding the impact of ESG on brand trust and customer engagement. Journal of Human, Earth, and Future, 3(4), 430-440.
Van Doorn, J., Verhoef, P. C., & Bijmolt, T. H. A. (2010). The influence of customer participation and convenience on customer satisfaction: A multiple mediation approach. Journal of Retailing, 86(2), 174-189.
Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2021). From multi-channel retailing to omni-channel retailing: Introduction to the special issue on multi-channel retailing. Journal of Retailing, 97(1), 4-6.
Wallace, E., Buil, I., & De Chernatony, L. (2014). Consumer engagement with self-expressive brands: brand love and WOM outcomes. Journal of product & brand management, 23(1), 33-42.
Wan, J. S. (2023). A Study on the Impact of Consumers’ Awareness of ESG Activities in Coffee Shops on Corporate Image and Long-Term Orientation. Journal of Logistics, Informatics and Service Science, 10(1), 169-188.
Wang, C. C. (2020). Corporate Social Responsibility on Customer Behaviour: The Mediating Role of Corporate Image and Customer Satisfaction. Total Quality Management & Business Excellence, 31(7-8), 742-760.
Wang, H., & Tong, L., Takeuchi, R., & George, G. (2016). Corporate social responsibility: An overview and new research directions: Thematic issue on corporate social responsibility. Academy of Management Journal, 59(2), 534-544.
Wang, Y., & Zhang, J. (2023). Understanding consumer attitudes towards sustainable fashion brands: The belief-action-outcome perspective. Fashion and Textiles, 10(1), 54-67.
Washio, T., Ohashi, T., & Saijo, M. (2019). What promotes intention? Factors influencing consumers’ intention to purchase animal-welfare friendly beef in Japan. In International Joint Conference on Knowledge Discovery, Knowledge Engineering, and Knowledge Management (pp. 536-549). Cham: Springer International Publishing.
Wien, A. H., & Olsen, S. O. (2017). Producing word of mouth–a matter of self-confidence? Investigating a dual effect of consumer self-confidence on WOM. Australasian Marketing Journal, 25(1), 38-45.
White, K., Hardisty, D. J., & Habib, R. (2020). The elusive green consumer. Harvard Business Review, 93(10), 124-133.
Zhao, J., & Zhu, C. (2023). Modeling and Quantifying the Impact of Personified Communication on Purchase Behavior in Social Commerce. Behavioral Sciences, 13(8), 627.
Zhang, H., & Kuo, L., & Zhao, Y., & Zhou, X. (2020). The influence of corporate social responsibility on consumer loyalty in the home appliance market. Journal of Business Ethics, 164(3), 455-470.
網路資料
Clickforce. (2024)。「家用電器產業-冷氣機」如何運用全媒體達成行銷綜效。2024年3月19日檢索,網址:
https://www.clickforce.net/edcontent_d.php?lang=tw&tb=1&id=297
GRI (2024)。GRI標準。2024年3月19日檢索,網址:https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-traditional-chinese-translations/。
S&P Dow Jones Indices(2023)。常見問題 標普道瓊斯指數 ESG 評分。2024年3月19日檢索,網址:https://www.spglobal.com/spdji/tc/index-family/esg/core-esg/#indices。
TWSE(2019)。MSCI永續指數 三面向評鑑。TWSE。2024年3月19日檢索,網址:https://cgc.twse.com.tw/latestNews/promoteNewsArticleCh/3449。
櫛構科技(2023)。永續報告怎麼寫?2023年必懂的ESG報告關鍵概念:GRI、SASB、TCFD、重大性議題。今周刊。2024年3月19日檢索,網址:https://esg.businesstoday.com.tw/article/category/180689/post/202304100005。
謝國松(2022)。ESG緣起與意義及重要議題(上)。CRIF。2024年3月19日檢索,網址:
https://www.credit.com.tw/NewCreditOnline/Epaper/ThemeContent.aspx?sn=140&unit=550。
Apple. (2020). Apple’s Commitment to Carbon Neutrality by 2030. Retrieved from https://www.apple.com/environment/pdf/Apple_Environmental_Progress_Report_2020.pdf (Jun.2, 2024)
Cone Communications. (2017). Cone Communications CSR Study. Retrieved from http://www.conecomm.com/research-blog/2017-csr-study. (Jun.2, 2024)
Deloitte. (2021). Global Millennial Survey 2021. Deloitte. Retrieved from https://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html (Jun.2, 2024)
European Commission. (2019). EU Green Deal. European Commission. Retrieved from https://ec.europa.eu/commission/presscorner/detail/en/IP_19_6691 (Jun.2, 2024)
FTSE Russell. (2024). ESG Ratings and data model. Retrieved from https://research.ftserussell.com/products/downloads/ESG-ratings-overview.pdf (Jun.2, 2024)
Gelles, D. (2020). How to Reduce Your Carbon Footprint. The New York Times. Retrieved from https://www.nytimes.com. (Jun.2, 2024)
Google. (2007). Google Sustainability Report. Google. Retrieved from https://sustainability.google/reports/ (Jun.2, 2024)
Harvard Business Review. (2021). How AI and Big Data Can Help Companies Manage ESG. Harvard Business Review. Retrieved from https://hbr.org/2021/06/how-ai-and-big-data-can-help-companies-manage-esg (Jun.2, 2024)
Intergovernmental Panel on Climate Change. (2021). Climate Change 2021: The Physical Science Basis. IPCC. Retrieved from https://www.ipcc.ch/report/ar6/wg1/ (Jun.2, 2024)
McKinsey & Company. (2021). The ESG Imperative in Manufacturing. McKinsey & Company. Retrieved from https://www.mckinsey.com/business-functions/sustainability/our-insights/the-esg-imperative-in-manufacturing (Jun.2, 2024)
McKinsey & Company.(2024) How to Make ESG Real. Retrieved from https://www.mckinsey.com/capabilities/sustainability/our-insights/how-to-make-esg-real (Jun.2, 2024)
Microsoft. (2020). Microsoft Philanthropies Annual Report. Microsoft. Retrieved from https://www.microsoft.com/en-us/philanthropies (Jun.2, 2024)
Morgan Stanley. (2020). Sustainable Signals: The Individual Investor Perspective. Morgan Stanley Institute for Sustainable Investing. Retrieved from https://www.morganstanley.com/pub/content/dam/msdotcom/ideas/sustainable-signals/pdf/Sustainable_Signals_Individual_Investor_2020.pdf (Jun.2, 2024)
MSCI. (2023). ESG Indexes. Retrieved from https://www.msci.com/our-solutions/indexes/esg-indexes (Jun.2, 2024)
Nielsen. (2020). The Evolution of the Conscious Consumer. Nielsen. Retrieved from https://www.nielsen.com/us/en/insights/report/2020/the-evolution-of-the-conscious-consumer/ (Jun.2, 2024)
PwC. (2021). ESG: The Growth Opportunity of the Century. PwC. Retrieved from https://www.pwc.com/gx/en/services/sustainability/publications/esg-growth-opportunity.html (Oct.12, 2023)
RepTrak. (2022). 2022 Global RepTrack Report. Reputation Institute. Retrieved from https://www.rankingthebrands.com/PDF/Global%20RepTrak%20100%20Report%202022,%20Reputation%20Institute.pdf (Oct. 12, 2023).
Simon-Kucher & Partners. (2021). Recent Study Reveals More Than a Third of Global Consumers Are Willing to Pay More for Sustainability as Demand Grows for Environmentally-Friendly Alternatives. Business Wire. Retrieved from https://www.businesswire.com/news/home/20211014005090/en/Recent-Study-Reveals-More-Than-a-Third-of-Global-Consumers-Are-Willing-to-Pay-More-for-Sustainability-as-Demand-Grows-for-Environmentally-Friendly-Alternatives
Starbucks. (2021). Starbucks Global Social Impact Report. Starbucks. Retrieved from https://stories.starbucks.com/stories/global/social-impact-report/ (Oct.12, 2023)
Tesla. (2021). Tesla Impact Report. Tesla. Retrieved from https://www.tesla.com/impact-report (Oct.12, 2023)
United Nations. (2005). Who Cares Wins. United Nations Global Compact. Retrieved from
https://www.unglobalcompact.org/docs/issues_doc/Financial_markets/who_cares_wins.pdf (Oct.12, 2023)