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研究生:賴寶棗
研究生(外文):Pao-Tsao Lai
論文名稱:研究生資訊蒐尋行為:以淡江大學研究生為例
論文名稱(外文):Graduate Students'' Information Seeking Behavior : A Case Study of Tamkang University
指導教授:黃世雄黃世雄引用關係
指導教授(外文):Shih-hsion Huang
學位類別:碩士
校院名稱:淡江大學
系所名稱:教育資料科學學系
學門:教育學門
學類:教育科技學類
論文出版年:1999
畢業學年度:87
語文別:中文
論文頁數:168
中文關鍵詞:資訊需求資訊蒐尋資訊蒐尋行為
外文關鍵詞:Information needsInformation seekingInformation seeking behavior
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本研究旨在瞭解國內研究生的資訊需求及資訊蒐尋行為,試圖由研究生的觀點,深入瞭解研究生資訊需求及其產生原因、研究生資訊來源、資訊檢索途徑、在資訊蒐尋時曾遭遇的困難及解決方法、以及研究生在資訊蒐尋過程中使用圖書館的情形及對圖書館的滿意程度。
本研究採用質化研究之深入訪談法,以淡江大學六十位研究生為研究對象,將深入訪談所得之結果加以歸納分析,以期對研究生的資訊需求及資訊蒐尋行為有一深入的瞭解。本研究有以下幾點發現:(一)研究生在研究上的資訊需求,與其就讀系所、修習的課程及論文的研究題目等有密切的關係。(二)研究生日常生活的資訊需求,著重於休閒娛樂類及電腦網路類等。(三)研究生資訊需求的產生,大多是因為作業及學期報告需要、論文需要、吸收新知及自我進修需要。(四)研究生較需要的資訊類型主要是期刊、圖書及博碩士論文;而最缺乏的資訊類型同樣也是期刊、圖書及博碩士論文。(五)常用到的資料之語言是以中文、英文為主。(六)研究生資訊來源主要以本校圖書館、網路資源及校外圖書館為主。(七)資訊檢索的途徑則以線上資料庫、網路搜尋工具、圖書館線上公用目錄等較多人使用。(八)研究生資訊蒐尋所遭遇的困難以找不到符合需要的資料、館藏不足、原始文獻獲得困難等為主;而解決困難的方法,則是以到其他學校圖書館或資訊中心去找、請教專家或老師、或請同學、學長及朋友幫忙。(九)研究生使用圖書館的情形,去圖書館的平均次數以每週至少二次為最多;研究生對圖書館服務的瞭解程度,40%表示「瞭解」、20%表示「不瞭解」;其所得資料來自圖書館的比例佔「五成以上」的有66%的研究生;有半數的研究生認為線上公用目錄「不好用」;對圖書館的整體服務大部份研究生表示「滿意」。(十)研究生使用的校外圖書館及資訊中心的情形,以國家圖書館、台大圖書館及政大圖書館為最多人使用。
The purpose of this research is to explore the information needs and information seeking behavior of graduate students. We tried from the graduate students'' points of view to deeply realize the information needs of graduate students, the causes of their information needs, their sources of information, their information channels, the difficulties and solutions which they had when they conducted the information seeking, how they utilized libraries through their information seeking processes and their level of satisfaction to libraries.
In this research, we conducted the interview, one of the qualitative research methods, of 60 graduate students of Tamkang University who would be our research samples. The results of the interviews were summarized and analyzed in order to have a better understanding of the information needs and information seeking behavior of these graduate students. There are several major discoveries in our research. (1) There is a very close relationship between the information needs of the graduate students and their majors, the courses they took and the research topics of their thesis. (2) The major information needs of the graduate students'' daily lives belong to entertainment news, computer network techniques, etc. (3) The major causes to produce the information needs of graduate students are coming from their homework and final reports, their thesis, exploring new knowledge and self-improvement. (4) The most necessary information categories are journals, books, master and Ph.D. thesis and the most deficient information categories are also journals, books, master and Ph.D. thesis. (5) The most frequently used languages are Chinese and English. (6) The major information sources of the graduate students are their school library, network resources and other libraries. (7) Most people use online database, network searching engines and online public catalogs of libraries as their major information channels. (8) The major difficulties, which they had when they seek the information, are the non-existence of necessary data, the shortage of library collection and difficulties of finding the original documents. The solutions are to search in other libraries or information centers, to ask exports or professors and to ask the helps from their classmates, senior students or their friends. (9) Most graduate students will go to the libraries at least twice a week in average. To answer the degree of understanding the library services, 40 % of the graduate students chose "understood" and 60 % of them chose "not understood". There are 66% of the graduate students obtaining more than 50% of their necessary information from the library. Half of the graduate students do not think the online public catalog is user friendly. Most students feel satisfied with the overall services of the library. (10) The most frequently used libraries and information centers outside the Tamkang University campus are the National Library, the library of National Taiwan University and the library of National Chengchi University.
內容目次
內容目次Ⅰ
表目次Ⅲ
第一章緒論1
第一節研究動機1
第二節研究目的4
第三節研究問題4
第四節預期貢獻5
第五節研究範圍與限制7
第二章文獻探討9
第一節資訊需求11
第二節資訊蒐尋行為19
第三節資訊蒐尋管道28
第四節資訊蒐尋行為之調查研究31
第三章研究設計與實施43
第一節研究方法43
第二節研究對象44
第三節研究實施與步驟47
第四節資料分析51
第四章研究結果分析與討論53
第一節受訪者個人基本資料53
第二節研究生的個人背景資料及閱讀習慣57
第三節研究生的資訊需求61
第四節研究生的資訊蒐尋行為82
第五節研究生使用淡江大學圖書館的情形及滿意程度112
第五章結論與建議127
第一節結 論128
第二節建 議145
第三節進一步研究之建議150
參考書目153
附 錄163
附錄(一)研究生資訊蒐尋行為訪談問卷163
附錄(二)受訪者編號及系所對照表167
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