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研究生:熊家民
研究生(外文):Chia-Min Hsiung
論文名稱:低度就業感、上下司交換關係與組織公民行為展現對象之關聯性-以大創為例
論文名稱(外文):Associations among Underemployment Perception, Leader-Member Exchange Relationship and Organizational Citizenship Behaviors’ Targets:The case of Daiso Japan
指導教授:陳儀蓉陳儀蓉引用關係
指導教授(外文):Yi-Jung Chen
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:98
中文關鍵詞:組織公民行為低度就業感上下司交換關係
外文關鍵詞:organizational citizenship behaviorunderemployment perceptionleader-member Exchange relationship
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本研究主要係針對日本大創株式會社台灣分公司進行研究,探討低度就業感、上下司交換關係與組織公民行為的關聯性,並根據行為展現對象論的觀點,將員工組織公民行為的展現對象作分類。資料來源包括有主管與部屬本人二方,以配對方式作問卷調查,得有效問卷169份。研究結果發現當上下司交換關係良好時,較易引導員工執行組織公民行為;此外,低度就業感與人際關係的組織公民具顯著之正向相關性。
因此,透過研究結果,提供了低度就業感相關構面進一步地認識。此外,本研究尚發現,大創公司雖然有著低度就業的現象產生,但是其員工卻沒有任何的低度就業感,與以往研究所強調低度就業會造成不利於個人、企業以及整個社會的情況不同。
This study done by DAISO Japan Company probed the associations among underemployment perception, leader-member exchange relationship and organizational citizenship behaviors’ targets. Moreover, based on the view of beneficiary-perspective of behavior, we categorized the targets of employees' organizational citizenship behaviors. Based on the dyadic sample collected from managers and employees, we obtained 169 valid samples from DAISO Japan Company. The results showed that the higher the leader-member exchange relationship is, the more organization citizen behavior employees perform; in addition, underemployment perception is positively related with OCBI.
Through the above findings, this study further introduces a more comprehensive perspective on underemployment perception. Moreover, the study showed that although having the phenomenon of underemployment, the employees of DAISO did not have the underemployment perception which was different from the previous studies that had claimed underemployment would be harmful to individual, enterprise, and society.
目 錄
中文摘要……………………………………………………………………….…….i
英文摘要………………………………………………………………………….…ii
謝誌 ………………………………………………………………………….…….iii
目錄…………………………………………………………………………….…...iv
表目錄………………………………………………………………………….…....v
圖目錄……………………………………………………………………………....vi
第壹章 緒論……………………………………………………………………….1
第一節 研究背景與動機……………………………………………………..1
第二節 研究目的………………………………………………………….….3
第貮章 相關理論與文獻探……………………………………………………….4
第一節 社會交換關係理論概要……………………………………………..4
第二節 組織公民行為概要…………………………………………………..6
第三節 低度就業感概要……………………………………………………18
第四節 上下司交換關係概要………………………………………………23
第參章 研究方法與設計………………………………………………………...28
第一節 研究架構……………………………………………………………28
第二節 研究對象與程序……………………………………………………28
第三節 研究變項與衡量工具………………………………………………30
第四節 分析工具選擇與資料處理…………………………………………32
第肆章 資料分析與研究結果…………………………………………………...35
第一節 問卷調查資料分析…………………………………………………35
第二節 訪談資料分析………………………………………………………67
第伍章 結論與建議……………………………………………………………….72
第一節 研究結論……………………………………………………………72
第二節 建議與限制…………………………………………………………73
參考文獻……………………………………….…………………………………..76
一、中文部分………………………………………………………………..76
二、英文部分………………………………………………………………..78
附錄一……………………………………….……………………………………..90
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