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研究生:梁志遠
研究生(外文):Liang Chih Yuan
論文名稱:主管公正及互換關係對組織公民行為影響之比較-以空軍後勤單位為例
論文名稱(外文):Comparing the Influence on Organizational Citizenship Behavior between Supervisors’ Justice and Exchanging Relationship – The Case of Air Force Academy
指導教授:陳儀蓉陳儀蓉引用關係
指導教授(外文):Chen Yi Jung
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:93
中文關鍵詞:領導者-部屬交換關係組織公正組織公民行為
外文關鍵詞:Leader-Member Exchange (LMX)Organizational Justice (OJ)Organizational Citizenship Behavior (OCB)
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在軍事單位內,部隊領導者一直是凝聚軍隊士氣團結之核心,並負有帶領部屬達成使命之目標,是故本研究試圖從空軍後勤單位的領導者與部屬交換關係、組織公正及組織公民行為三者間之關聯性來探討領導者如何影響部屬願意替部隊效命並表現出組織公民行為,以達成部隊的任務。
本研究分別檢視互動公正與領導者-部屬交換關係對組織公民行為之相關性,並探討領導者-部屬交換關係及互動公正對組織公民行為的交互效果。問卷以空軍基地所屬官兵為研究對象,共計發出397套問卷,回收的有效配對問卷共有323套,有效回收率為81.4%,統計方法包括敘述統計、信度分析、皮爾森相關分析及階層迴歸分析。其主要實證發現如下:
一、領導者-部屬交換關係與組織公民行為呈現顯著正相關,表示高品質的交換關係更容易讓部屬有組織公民行為的表現。
二、互動公正與組織公民行為亦達顯著正相關,表示部屬對互動公正的認知愈高,愈會做出組織公民行為的表現。
三、領導者-部屬交換關係與互動公正在組織公民行為間具有顯著的交互效果。
In military unit, troop leader has always been a main character to gather and concentrate the morale in armed force and responsible for providing leadership in order to achieve missions. From investigating the correlation among leader-member exchange , organizational justice, and organizational citizenship behavior in air force logistic unit, this research intends to study how leaders motivate subordinates so that they would obey orders and perform organizational citizenship behaviors.
This research examined the correlation among interactive justice, leader-member exchange and organizational citizenship behaviors, and investigated the interactive effect of leader-member exchange and interactive justice on organizational citizenship behavior. Using questionnaire survey as the research method, a total of 397 copies were distributed to members stationed in the air base. There were 323 valid matched questionnaires rendered with a valid return rate of 81.4%. The data were analyzed with descriptive statistics, reliability analysis, Pearson correlation analysis and hierarchy regression analysis. The main empirical findings of this study are as follows:
1. There is a significant positive relationship between leader-member exchange and organizational citizenship behavior, indicating a high-quality exchange relationship encourages members’ organizational citizenship behavior.
2. There is a significant positive relationship between interactive justice and organizational citizenship behavior, indicating the higher members’ cognition towards interactive justice, the more they would perform organizational citizenship behavior.
3. There is a significant interactive effect of leader-member exchange and interactive justice on organizational citizenship behavior.
第一章 緒論
第一節 研究背景與動機…………………………………………1
第二節 研究目的…………………………………………………4
第二章 文獻探討
第一節 組織公民行為概要………………………………………5
第二節 領導者部屬交換關係概要………………………………16
第三節 組織公正概要……………………………………………24
第四節 各變項之關聯性…………………………………………39
第五節 研究架構…………………………………………………45
第三章 研究方法
第一節 研究對象與流程…………………………………………46
第二節 研究變項與衡量工具……………………………………48
第三節 資料分析方法……………………………………………51
第四章 研究結果
第一節 描述性統計分析…………………………………………53
第二節 信度分析…………………………………………………59
第三節 相關分析…………………………………………………62
第四節 差異分析…………………………………………………64
第五節 迴歸分析…………………………………………………66
第六節 假設結果分析……………………………………………70
第五章 結論與建議
第一節 研究結論…………………………………………………71
第二節 研究建議…………………………………………………73
第三節 研究限制及建議方向……………………………………77
參考文獻 ………………………………………………………………80
附錄 問卷調查表………………………………………………………90
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