跳到主要內容

臺灣博碩士論文加值系統

(18.97.14.85) 您好!臺灣時間:2025/01/21 15:13
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:蘇暉貴
論文名稱:人格特質、工作倦怠與興趣之相關研究-以國內銀行業為例
論文名稱(外文):A study of bank tellers' personality, burnout, and work interest
指導教授:王智弘王智弘引用關係
指導教授(外文):Chih-Hung Wang
學位類別:碩士
校院名稱:國立彰化師範大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:169
中文關鍵詞:情境興趣工作倦怠人格特質
外文關鍵詞:situational interestburnoutpersonality
相關次數:
  • 被引用被引用:8
  • 點閱點閱:402
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
摘 要
自2002年台灣加入WTO以來,銀行工作者在瞬息萬變的工作環境中,所面對的壓力越來越大,當長期處在工作壓力下即有可能產生工作倦怠,此問題值得個人與組織關注之。研究指出人格特質在倦怠產生時扮演一重要角色。興趣是一個激勵性變數,對於五大人格特質與工作倦怠之間是否產生影響。根據上述研究背景,提出本研究之研究目的:一、銀行工作者的人格特質與工作倦怠之間的關係為何、二、銀行工作者的人格特質與興趣之間的關係為何、三、銀行工作者的興趣與工作倦怠之間的關係為何、四、銀行工作者的興趣對於人格特質與工作倦怠之間產生的影響為何。
本研究係採取問卷調查法,研究對象依據行政院金融監督管理委員會(2007)所公佈之本國銀行排名資料,資料截自2007年9月底本國銀行共計為39家的銀行工作者。本研究首先進行前測部份,確認量表具有一定之信效度;以立意抽樣方式發出606份正式問卷,實獲得478份有效問卷,以此進行描述性統計分析、驗證性因素性分析、階層迴歸、區段迴歸以進行研究假設之驗證。
研究結果顯示:1.開放性、謹慎性、外向性、合群性對情境興趣有正向影響;2.情境興趣對情緒耗竭、人格解體有負向影響 ; 3. 開放性、謹慎性、外向性、合群性對情緒耗竭有負向影響;4.謹慎性、外向性、合群性對人格解體有負向影響;5.情境興趣對開放性、謹慎性、外向性、合群性與情緒耗竭有完全中介效果;6. 情境興趣對謹慎性、外向性、合群性與人格解體之關係有完全中介效果。最後,根據研究結果提出本研究之管理意含與未來研究研究方向。
Abstract
When Taiwan joined WTO in 2002, within a rapidly changing environment, bank tellers are now facing more challenges than ever ; therefore, they may commit job burnout when they work under high pressure circumstances for certain time periods. However, this is a growing problem throughout the organizations. It indicated that personality traits and interest, one inspiring factor, may also jointly had impact on job burnout. Thus, the purpose of this study were to probe 1.the relationships between bank tellers’ personality traits and job burnout ; 2.the relationships between bank tellers’ personality traits and interest ; 3. the relationships between bank tellers’ interest and job burnout ; 4.the mediating effect of interest between interest on personality and burnout.
Survey method is employed in this study. The bank tellers are purposefully selected from banks which were top 39 largest banks according to the list released by Financial Supervisory Commission, Executive Yuan in September, 2007. A pilot study had conducted to ensure the adequacy of validity and reliability of the instruments. There are orninally 606 questionnaires ; 478 questionnaires turn out to be effective. Uses Confirmatory factor analysis, hierarchical regression and block regression analysis were used to test the hypothesis.
The research findings are : 1.Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism have a positive effect on situational interest ; 2. Situational interest has a negative effect on emotional exhaustion and depersonalization ; 3.Openness, Conscientiousness, Extraversion, Agreeableness have a negative effect on emotional exhaustion ; 4.Conscientiousness, Extraversion, Agreeableness, Neuroticism have a positive effect on depersonalization ; 5.Situational interest has full mediating effect on Openness, Conscientiousness, Extraversion, Agreeableness and emotional exhaustion ; 6. Situational interest has complete mediating effect on Conscientiousness, Extraversion, Agreeableness and depersonalization. Finally, several suggestions for management practices and future research were provided.
目 錄
中文摘要 Ⅰ
Abstract Ⅱ
目錄 Ⅲ
表目次 Ⅵ
圖目次 Ⅷ
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究範圍 5
第四節 研究流程 6
第五節 名詞釋義 7
第二章 文獻探討 10
第一節 五大人格特質 10
第二節 工作倦怠 15
第三節 興趣理論 30
第三章 研究方法 55
第一節 研究架構與假設55
第二節 研究對象 56
第三節 研究工具 57
第四節 調查實施 70
第五節 資料分析 71
第四章 研究結果與討論 73
第一節 樣本描述 73
第二節 五大人格特質、情境興趣與工作倦怠之關係85
第三節 個體興趣對情境興趣與工作倦怠關係之影響114
第五章 結論與建議 118
第一節 研究主要發現 118
第二節 研究結論 123
第三節 研究建議 128
第四節 研究限制 133

參考文獻 135

附錄
附錄一 前測問卷 161
附錄二 正式問卷 166
參考文獻
一、中文文獻
吳明隆與涂金堂(2005)。spss與統計應用分析。臺北:五南。
林佳瑩(2007) 。工作要求與控制、家庭要求與控制對工作家庭衝突、家庭工作衝突的影響:積極人格之干擾效果。國立彰化師範大學人力資源管理研究所碩士論文。
許嫚籤(2006)。工作要求、控制對工作倦怠與敬業貢獻度的影響:社會支持與因應策略之角色。國立彰化師範大學人力資源管理研究所碩士論文。
施映帆(2007)。情緒勞動、組織承諾對壽險業員工工作滿意之影響:以工作特性為干擾變項。國立彰化師範大學人力資源管理研究所碩士論文。
二、英文文獻
Adler, S. (1996). Personality and work behaviour : Exploring the linkages. Applied Psychology : An International Review, 45, 207-224.
Ainley, M. D. (1998). Interest in learning in the disposition of curiosity in secondary students : Investigating process and context. In L. Hoffman. A. Krapp, K. Renninger, & J. Baumert (Eds.), Interest and learning : Proceedings of the Seeon Conference on Interest and Gender (pp. 257-266). Kiel, Germany : IPN.
Ainley, M., Hidi, S., & Berndorff, D. (2002). Interest, learning, and the psychology processes that mediate their relationship. Journal of Educational Psychology, 94(3), 545-561.
Ainley, M., Hillman, K., & Hidi, S. (2002). Gender and interest processes in response to literary texts : Situational and individual interest. Learning and Instruction, 12, 411-428.
Alexander, P. A. (1997). Mapping the multidimensional nature of domain learning : The interplay of cognitive, motivational, and strategic forces. In Maehr, M. L., and Pintrich, P. R. (Eds.), Advances in Motivation and Achievement, Vol. 10(pp.213-250). Greenwich, CT, JAI.
Alexander, P. A., Jetton, T. L, & Kulikowich, J. M. (1995). Interrelationship of knowledge, interest, and recall : Assessing a model of domain learning. Journal of Education Psychology, 87, 559-575.
Anderson, R. C., Shirey, L. L., Wilson, P. T., & Fiedling, L. g. (1987). Interestingness of children’s reading material. In R. E. Snow & M. J. Farr (Eds.), Aptitude, learning and instruction : Vol. 3. Cognitive and affective process analyses (pp. 287-299). Hillsdale, NJ : Erlbaum.
Ang, S., Dyne, L. V., & Koh, C. (2006). Personality correlates of the four-factor model of cultural intelligence. Group and Organization management, 31(1), 100-123.
Ardichvili, A., Cardozo, R., & Ray, S. (2003). A theory of entrepreneurial opportunity identification and development. Journal of Business Venturing, 18, 105-123.
Asher, S. R. (1979). Influence of topic interest on black children’s and white children’s reading comprehension. Children Development, 50, 686-690.
Asher, S. R. (1980). Topic interest and children’s reading comprehension. In Spiro, R. J., Bruce, B. C., & Brewer, W. F. (Eds.), Theoretical Issues in Reading Comprehension (pp.525-434). Hillsdale NJ : Erlbaum,.
Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2005). The crossover of burnout and work engagement among working couples. Human Relations, 58(5), 661-685.
Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83–104.
Bakker, A. B., Zee, K. I. V., Lewig, K. A., & Dollard, M. F. (2006).The relationship between the big five personality factors and burnout: A study among volunteer counselors. The Journal of Social Psychology, 146(1), 31-50.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research : Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance. Personnel psychology, 41, 1-26.
Benton, S. L., Corkill, A. J., Sharp, J., Downey, R., & Khramtsova, I. (1995). Knowledge, interest, and narrative writing. Journal of Educational Psychology, 34, 87-98.
Ben-Zur, H., & Yagil, D. (2005). The relationship between emopowerment, aggressive behaviours of customers, coping, and burnout. European Journal of Work and Organizational Psychology, 14(1), 81-99.
Bergin, D. A. (1999). Influences on classroom interest. Educational Psychologist, 34, 87-98.
Berlyne, D. E. (1960). Conflict, arousal and curiosity. New York : McGraw-Hill.
Best, R. G., Stapleton, L. M., & Downey, R. G. (2005). Core self-evaluations and job burnout : The test of alternative models. Journal of Occupational Health psychology, 10(4), 441-451.
Boekaerts, M., & Boscolo, P. (Eds.). (2002b). Special issue : Interest in Learning, Learning and Instruction, 12, 375-382.
Boekaerts, M., Minnaert, A. (2006). Affective and motivation outcomes of working in collaborative groups. Educational Psychology, 26(2), 187-208.
Bolger, N. (1990). Coping as a personality process : A prospective study. Journal of Personality and Social Psychology, 59, 525-537.
Borritz, M., Rugulies, R., Bjorner, J. B., Villadsen, E., Millelsen, O. A., & Kristensen, T. S. (2006). Burnout among employees in human service work : Design and baseline findings of the PUMA study. Scandinavian Journal of Public Health, 34, 49-58.
Brewer, E. W., Shapard, L. (2004). Employee burnout: A meta-analysis of the relationship between age or years of experience. Human Resource Development Review,3(2), 102-123.
Buhler, K. E., & Land, T. (2003). Burnout and personality in intensive care : An empirical study. Hospital Topics : Research and Perspectives on Health Care, 81, 5-12.
Burke, L. A., & Witt, L. A. (2004). Personality and high-maintenance employee behavior. Journal of Business and Psychology, 18(3), 349-363.
Burke, R. J., & Greenglass, E. R. (1995). A longitudinal study of psychological burnout in teachers. Human Relations, 48, 187-198.
Caligiuri, P. M. (2000). The Big Five personality characteristics as predictors of expatriate’s desire to terminate the assignment and supervisor-rated performance. Personnel Psychology, 53, 67-88.
Carter, S. B. (2006). When the enemy lies within: Risk for professional burnout among family lawyers. American Journal of Family Law,20(3),160-168.
Carver, C.S., & Scheier, M. F. (2000). Perspectives on personality (4th ed.). Needham Heights, MA : Allyn & Bacon.
Chen, A., Darst, P. W., & Pangrazi, R. P. (1999). What constitutes interest? Validating a construct in physical education. Measurement in Physical Education and Exercise Science, 3, 157-180.
Chen, A., Darst, P. W., & Pangrazi, R. P. (2001). An examination of situational interest and its sources. British Journal of Educational Psychology, 71, 383-400.
Chen, A., & Darst, P. W. (2002). Individual and situational interest: The role of gender and skill. Contemporary Educational Psychology, 27, 250-269.
Chiu, S. F., & Tsai, M. C. (2006). Relationships among burnout, job involvement, and organizational citizenship behavior. The Journal of Psychology, 140(6), 517-530.
Civarella, M. A., Bucholtz, A. K., Rjordan, C. M., Gatewood, R., D., & Stokes, G. S. (2004). The big five and venture success : Is there a linkage ? Journal of Business Venturing, 19, 465-483.
Cresswell, S. C., & Eklund, R. C. (2005). Motivation and burnout in professional rugby players. Research Quarterly for Exercise and Sport, 76(3), 370-376.
Codes, C., & Dougherty, T. (1993). A review and integration of research on job burnout. Academy of Management Review, 18, 621-656.
Coker, L. A., Samuel, D. B., & Widiger, T. A., Widiger, T. A. (2002). Maladaptive personality functioning within the big five and the five-factor model. Journal of Personality Disorders, 16(5), 385-401.
Colquitt, J., LePine, J., & Noe, R. (2000). Toward an integrative theory of training motivation : A meta-analytic path analysis of 20 years of research. Journal of Applied Psychology, 85, 678-707.
Cordes, C. L., & Dougherty, T. W. (1993). A review and integration of research on job burnout. Academy of Management Review, 18, 621-656.
Costa, P. T. (1996). Work and personality. Applied Psychology : An International Review, 45, 225-241.
Costa, P. T. Jr., & McCrae, R. (1987). Neuroticism, somatic complaints, and disease : Is the bark worse than the bite? Journal of Personality, 55, 299-316.
Costa, P. T. Jr., & McCrae, R. (1992c). Normal personality assessment in clinical practice : The NEO Personality Inventory. Psychological Assessment : A Journal of Consulting and Clinical Psychology, 4, 5-13.
Costa, P. T. Jr., & McCrae, R. R. (1992a). Four ways five factors are not basic : Reply. Personality and individual Differences, 13(8), 861-865.
Costa, P. T. Jr., & McCrae, R. R. (1992b). Four ways five factors are basic. Personality and Individual Differences, 13(6), 653-665.
Costa, P. T. Jr., & McCrae, R. R. (1992d). Revised NEO Personality Inventory. Odessa, FL : Psychological Assessment Resources.
Costa, P. T. Jr., & McCrae, R. R. (1995). Domains and facets : Hierarchical personality assessment using the revised NEO personality inventory. Journal of Personality Assessment,64, 21-50.
Costa, P. T., Jr., McCrae, R. R., & Dye, D. A. (1991). Facet scales for agreeableness and conscientiousness : A revision of the NEO Personality Inventory. Personality and Individual Difference, 12, 887-898.
Costa, P. T. Jr., & Widiger, T. A. (2002a). Introduction : Personality disorders and the five-factor model of personality. In P. T. Costa Jr. & T. A. Widiger(Eds.), Personality disorders and the five-factor model of personality(2nd ed., pp. 3-14). Washington, DC : American Psychological Association.
Costa, P. T. Jr., & Widiger, T. A. (2002b). Personality disorders and the five-factor model of personality(2nd ed.). Washington, DC :American Psychological Association.
Crant, J. M. (1996). The proactive personality scale as a predictor of entrepreneurial intentions. Journal of Small Business Management, 34, 42-49.
Csikszentmihalyi, M. (1990). Flow : The psychology of optimal experience. New York : Harper & Row.
Deary, I. J., Blenkin, H., Agius, R. M., Endler, N. S., Zealley, H., & Wood, R. (1996). Models of job-related stress and personal achievement among consultant doctors. British Journal of Psychology, 87, 3-29.
Deary, I. J., Watson, R., & Hogston, R. (2003). A longitudinal cohort study of burnout and attrition in nursing students. Journal of Advanced Nursing, 43(1), 71-81.
Deci, E. L. (1992). The relation of interest to the motivation of behavior : A self-determination theory perspective. In K. A. Renninger, S. Hidi, & A. Krapp (Eds.), The role of interest in learning and development (pp. 43-69). Hillsdale, NJ : Lawrence Erlbaum.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Ebbinghaus, M. (2002). From mental strain to burnout. European Journal of Work and Organizational Psychology, 11(4), 423-441.
Dewey, J. (1913). Interest and effort in education. Boston : Riverside.
Digman, J. M. (1990). Personality structure : Emergence of the five-factor model. Annual Review of Psychology, 41, 417-440.
Doll, W. J., Xia, W., & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18(4), 453-461.
Dorn, L., & Matthews, G. (1992). Two further studies of personality correlates of driver stress. Personality and Individual Differences, 13, 949-951.
Eastburg, M. C., Williamson, M., Gorsuch, R., & Ridley, C. (1994). Social support, personality and burnout in nurses. Journal of Applied Social Psychology, 24, 1233-1250.
Emmons, R. A., Diener, E., & Larsen, R. J. (1985). Choice of situations and congruence models of interactionism. Personality and Individual Differences, 6, 693-702.
Eysenck, H. J. (1947). Dimensions of personality. London : Hunt, Barnard, and Co.
Fan, C. K., & Cheng, C. L. (2007). Gender Differences in Burnout among Life Insurance Sales Representatives in Taiwan. Journal of American Academy of Business, 11(1), 214-222.
Firth, H., & Britton, P. (1989). Burnout : Absence and turnover among British nursing staff. Journal of Occupational Psychology, 69, 621-656.
Fivush, R. (1998). Interest, gender and personal narrative : How children construct self-understanding. In L. Hoffmann, A. Krapp, K. A. Renninger, & J. Baumert (Eds.), Interest and learning : Proceedings of the Seeon Conference on Interest and Gender (pp. 58-73). Kiel, Germany : IPN.
Francis, L. J., Lounden, S. H., & Rutledge, C. J. F. (2004). Burnout among Roman Catholic parochial clergy in England and Wales : Myth or reality? Review of Religious Research, 46, 5-19.
Folling-Albers. M., & Hartinger, A. (1998). Interest in girls and boys in elementary school. In L. Hoffmann, A. Krapp, K. A. Renninger, & J. Baumert (Eds.), Interest and learning : Proceedings of the Seeon Conference on Interest and Gender (pp. 175-183). Kiel, Germany : IPN.
Fornell, C., & Larcker, D. F. (1981). Evaluation structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Francis, L. J., Louden, S. H., & Rutledge, C. J. F. (2004). Burnout among Roman catholic parochial clergy in England and Wales : Myth or reality? Review of Religious Research, 46(1), 5-19.
Fritz, C., Sonnentag, S. (2006). Recovery, well-being, and performance-related outcomes: The role of workload and vacation experiences. Journal of Applied Psychology. 91(4), 936-945.
Furnham, A., Petrides, K. V., Tsaousis, J., Pappas, K., & Garrod, D. (2005). A cross-cultural investigation into the relationships netween personality traits and work values. The Journal of Psychology, 139(1), 5-32.
Glomb, T. M., & Kammeyer-Mueller, J. D. (2004). Emotional labor demands and compensating Wage differentials. Journal of Applied Psychology, 89(4), 700-714.
Goddard, R., Patton, W., & Creed, P. (2004). The importance and place of neuroticism in predicting burnout in employment service case managers. Journal of Applied Social Psychology, 34, 282-296.
Goldberg, L. R., & Saucier, G. (1995). So what do you propose we use instead? A reply to Block. Psychological Bulletin, 117, 221-225.
Goodstein, L., & Lanyon, R. (1999). Applications of personality assessment to the workplace : A review. Journal of Business and Psychology, 13, 291-322.
Graziano, W. G., Jensen-Campbell, L. A., & Hair, E. C. (1996). Perceiving interpersonal conflict and reacting to it : The case of agreeableness. Journal of Personality and Social Psychology, 70, 820-835.
Haar, J. M. (2006). The downside of coping : Work-family conflict, employee burnout and the moderating effects of coping strategies. Journal of Management and Organization, 12(2), 146-159.
Hackman, J. R., & Oldman, G. R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60(2), 159-170.
Hair, J. F., Anderson, R. E., Tatham, R., & Black, W. C. (1998). Multivariate data analysis with readings(5th ed.). London, England : Prentice Hall.
Halbesleben, J. R. B. (2006). Sources of social support and burnout: A meta-analytic test of the conservation of resources model. Journal of Applied Psychology, 91(5),1134-1145.
Harp, S. F., & Mayer, R. E. (1997). The role of interest in learning from scientific text and illustrations : On the distinction between emotional interest and cognitive interest. Journal of Educational Psychology, 89, 92-102.
Hidi, S. (1990). Interest and its contribution as a mental resource for learning. Review of Educational Research, 60, 549-571.
Hidi, S. (1995). A re-examination of the role of attention in learning from text. Educational Psychology Review, 7, 323-350.
Hidi, S. (2000). An interest researcher’s perspective on the effects of extrinsic and intrinsic factors on motivation. In Sansone, C., and Harackiewicz, J. M. (Eds.), Intrinsic Motivation : Controversies and New Directions (pp. 309-339). New York : Academic.
Hidi, S. (2001). Interest, reading, and learning : Theoretical and practical considerations. Educational Psychology Review, 13(3), 191-209.
Hidi, S., & Anderson, V. (1992). Situational interest and its impact on reading and expository writing. In K.A. Renninger, S. Hidi, & A. Krapp (Eds.), The role of interest in learning and development (pp. 215-238). Hillsdale, NJ : LEA.
Hidi, S, & Baird, W. (1986). Interestingness : A neglected variable in discourse processing. Cognitive Science, 10, 179-194.
Hidi, S, & Baird, W. (1988). Strategies for increasing text-based interest and students’ recall of expository texts. Reading Research Quarterly, 23, 465-483.
Hidi, S., & Berndorff, D. (1998). Situational interest and learning. In L. Hoffmann, A. Krapp, & K. A. Renninger (Eds.), Interest and learning : Proceedings of the Seeon Conference on Interest and Gender (pp. 74-90). Kiel, Germany : IPN.
Hidi, S., & Harackiewicz, J. (2000). Motivating the academically unmotivated : A critical issue for the 21st century. Review of Educational Research, 70, 151-179.
Hidi, S., & Renninger, K. A. (2006). The four-phase model of interest development. Educational Psychologist, 41(2), 111-127.
Hills, H., & Norvell, N. (1991). An examination of hardiness and neuroticism as potential moderators of stress outcomes. Behavioral Medicine, 17, 31-38.
Hoffman, L., Krapp, A., Renninger, K. A., & Baumert, J. (Eds.). (1998). Interest and learning : Proceedings of the Seeon conference on interest and gender. Kiel, Germany : Institute for Science Education.
Hooker, K., Frazier, L. D., & Monahan, D. J. (1994). Personality and coping among spouses with dementia. Gerontologist, 34, 386-392.
Hough, L. (1998). Personality at work : Issues and evidence. In M. Hakel (Ed.), Beyond multiple choice : Evaluating alternatives to traditional testing for selection (pp. 52-62). Hillsdale, NJ : Erlbaum.
Houkes, I., & Janssen, P. P. M., Jonge, J. D., & Bakker, A. B. (2003). Specific determinants of intrinsic work motivation, emotional exhaustion and turnover intention : A multisample longitudinal study. Journal of Occupational and Organizational Psychology, 76, 427-450.
Iran-Nejad, A. (1987). Cognitive and affective causes of interest and liking. Journal of Educational Psychology, 79, 120-130.
Jackson, S., Turner, J., & Brief, A. (1987). Correlates of burnout among public service lawyers. Journal of Occupational Behavior, 8, 339-349.
Judge, T., Higgins, C., Thoresen, C., & Barrick, M. (1999). The big five personality traits, general mental ability, and career success across the life span. Personnel Psychology, 52, 621-652.
Judge, T., & Ilies, R. (2002). Relationship of personality to performance motivation : A meta-analytic review. Journal of Applied Psychology, 87, 797-807.
Kalimo, R., Pahkin, K., Mutane, P., & Topplnen-Tanner, S. (2003). Staying well or buring out at work: work characteristics and personal resources as long-term predictors. Work and Stress, 17(2), 109-122.
King, K. C., & Sethi, V. (1997). The moderating effect of organizational commitment on burnout in information systems professionals. European Journal of Informaton Systems, 6, 86-96.
Kintsch, W. (1980). Learning from texts, levels of comprehension, or : Why anyone would read a story anyway. Poetics, 9 , 87-98.
Krapp, A. (1999). Interest, motivation and learning : An educational psychological perspective : European Journal of Psychology of Education, 14, 23-40.
Krapp, A., Hidi, S., & Renninger, A. (1992). Interest, learning and development. In K. A. Renninger, S. Hidi, & A. Krapp (Eds.), The role of interest in learning and development (pp. 3-25). Hillsdale, NJ : Erlbaum.
Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123-133.
Leiter, M. (1991). Coping patterns as predictors of burnout : The function of control and escapist coping. Journal of Occupational behavior, 12, 133-144.
LePine, J. A., LePine, M. A., & Jackson, C. L. (2004). Challenge and hindrance stress : Relationships with exhaustion, motivation to learn, and learning performance. Journal of Applied Psychology, 89(5), 883-891.
Lievens, F., Fruyt, F. D., & Dam, K, V. (2001). Assessors’ use of personality traits in descriptions of assessment centre candidates: A five-factor model perspective. Journal of Occupational and Organizational Psychology, 74, 623-636.
Lingard, H. (2003). The impact of individual and job characteristics on ‘burnout’ among civil engineers in Australia and the implications for employee turnover. Construction Management and Economics, 21, 69-80.
Lingard, H., & Francis, V. (2006). Does a supportive work environment moderate the relationship between work-family conflict and burnout among construction professionals? Construction Management and Economics, 24, 185-196.
Major, D. A., Turner, J. E., & Fletcher, T.D. (2006). Linking proactive personality and the big five to motivation to learn and development activity. Journal of Applied Psychology, 91(4), 927-935.
Maslach, C., Jackson, S. (1984). Burnout in organizational setting. In applied social psychology annual : Applications in organization settings. Beverly Hills, CA : age.
Maslach, C., Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99-113.
Maslach, C., Jackson, S. E. (1986). Maslach burnout inventory manual(2nd ed.). Palo Alto, CA : Consulting Psychologists .
Maslach, C., Jackson, S. E., & Leiter, M. P. (1996). Maslach burnout inventory manual (3rd ed.). Palo Alto, CA: : Consulting Psychologists.
Maslach, C., Schaufeli, W. B., & Leiter, M.P. (2001). Job burnout. Annual Review of Psychology, 52, 397-420.
McCrae, R. R., & Costa, P. T. (1990). Personality In adulthood. New York: The Guilford.
McCrae, R. R., & Costa, P. T., Jr. (1986). Personality, coping, and coping effectiveness in an adult sample. Journal of Personality, 54, 385-405.
McCrae, R. R., & Costa, P. T. (1997). Personality trait structure as a human universla. American Psychologist, 5, 509-516.
McDaniel, M. A., Waddill, P. J., Finstad, K., & Bourg, T. (2000). The effects of text-based interest on attention and recall. Journal of Educational Psychology, 92, 492-502.
Michielsen, H. J., Willemsen. T. J., Croon. M. A., De Vries, J., & Van Heck, G. L. (2004). Determinants of general fatigue and emotional exhaustion : A prospective study. Psychology and Health, 19(2), 223-235.
Miller, D. (1995). Stress and burnout among health-care staff working with people affected by HIV. British Journal of Guidance and counseling, 23(1), 19-31.
Miner, J. B. (1993). Role motivation theories. New York : Routledge.
Mitchell, M. (1993). Situational interest : Its multifaceted structure in the secondary school mathematics classroom. Journal of Education Psychology, 85 : 424-436.
Moore, J. (2000). One road to turnover : An examination of work exhaustion in technology professionals. MIS Quarterly, 24(1), 141-168.
Mount, M., & Barrick, M. (1998). Five reasons why the “big five” article has been frequently cited. Personnel Psychology, 51, 849-857.
Muhammad, A. H., & Hamdy, H. I. (2005). Burnout, supervisory support, and work outcomes: A study from an arabic cultural perspective. International Journal of Commerce and Management, 15(3/4), 230-240.
Murphy, P. K., & Alexander, P. (2000). A motivated exploration of motivation terminology. Contemp. Education Psychology, 25(1) : 3-53.
Nikolau, I., & Robertson, I. (2001). The five-factor model of personality and work behaviour in Greece. European Journal of Work and Organizational Psychology, 10, 161-186.
Pines, A, Maslach, C. (1981). Burnout, from tedium to personal growth. New York : Macmillan.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavior research : A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
Raines-Eudy, R. (2000). Using structural equation modeling to test for differential reliability and validity : An empirical demonstration. Structural Equation Modeling, 7(1), 124-141.
Razza, N. J. (1993). Determinants of direct-care staff turnover in group homes for individuals with mental retardation. Mental Retardation, 31, 284-291.
Renninger, K. A. (1992). Individual intrest and development : implications for theory and practice. In K. A. Renninger, S. Hidi, & A. Krapp (Eds.), The role of interest in learning and development. Hillisdale, NJ : Erlbaum.
Renninger, K. A. (2000). Individual interest and its implications for understanding intrinsic motivation. In C. Sansone & J. M. Harackiewicz (Eds.), Intrinsic and extrinsic motivation : The search for optimum motivation and performance (pp. 373-404). New York : Academic.
Renninger, K. A., Hidi, S., & Krapp, A. (Eds) (1992). The role of interest in learning and development. Hillsdale, NJ : Lawrence Erlbaum Associates.
Renninger, K. A., & Wozniak, R. H. (1985). Effect of interest on attention shift, recognition, and recall in young children. Development Psychology, 21, 624-632.
Roberts, B. W., & Walton, K. E. (2006). Personality traits change in adulthood : Reply to Costa and McCrae. Psychological Bulletin, 132(1), 29-32.
Robertson, I., & Kinder, A. (1993). Personality and job competencies : The criterion-related validity of some personality variables. Journal of Occupational and Organizational Psychology, 66, 225-244.
Salgado, J. (1997). The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 63, 650-653.
Salgado, J. F. (2003). Predicting job performance using FFM and non-FFM personality measures. Journal of Occupational and Organizational psychology, 76, 323-346.
Saucier, G., & Goldberg, L. R. (2002). Assessing the big five : Applications of 10 psychometric criteria to the development of marker scales. In B. de Raad(Ed.), Big five assessment(pp.30-54). Ashland, OH : Hogrefe & Huber.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Schaufeli, W. B., & Enzmann, D. (1998). The burnout companion to study and practice : A critical analysis. London : Taylor & Francis.
Schaufeli, W. B., González-romá, M. S. V., & Bakker, A. B. (2002). The Measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.
Schiefele, H. (1981). Interesse [Interest]. In Schiefele, H., nad Krapp, A. (Eds.), Handlexikon zur Padagogischen Psychologie (pp. 192-196). Munich, Germany : Ehrenwirth.
Schiefle, U. (1991). Interest, learning, and motivation. Educational Psychologist, 263(3/4), 299-323.
Schneider, B. (1996). Whither goest personality at work? Overview of the special issue on “Work and personality”. Applied Psychology, 82, 30-43.
Schraw, G., Bruning, R., & Svoboda, C. (1995). Sources of situational interest. Journal of Reading Behavior, 27, 1-17.
Schraw, G., & Dennision, R. S. (1994). The effect of reader purpose on interest and recall. Journal of reading Behavior, 26, 1-18.
Schraw, G., Flowerday, T., & Lehman, S. (2001). Increasing situational interest in classroom. Educational Psychology Review, 13(3), 211-224.
Schraw, G., & Lehman, S. (2001). Situational Interest : A review of the literature and directions for future research. Educational Psychology Review, 13(1), 24-49.
Schutte, N., Toppinen, S., Jalimo, R., & Schaufeli, W. (2000). The factorial validity of the maslach burnout inventory-general survey (MBI-GS) across occupational groups and nations. Journal of Occupational and Organizational Psychology, 73, 53-66.
Sethi, V., Barrier, T., & King, R. (1999). An examination of the correlates of burnout in information system professionals. Information Resource Management Journal, 12(3), 5-13.
Shen, B., Chen, A., Tolley, B. (2003). Gender and interest-based motivation in learning Dance. Journal of Teaching in Physical Education, 22, 396-409.
Smith, M. A., & Canger, J. M. (2004). Effects of supervisor “big five” personality on subordinate attitudes. Journal of Business and Psychology, 18(4), 465-481.
Smith, T. W., & Williams, P. G. (1992). Personality and health : Advantages and limitations of the five-factor model. Journal of Personality, 60, 395-423.
Sternberg, R. J. (2004). Psychology(4th ed.). Belmont, CA : Thomson.
Stetic, V. V., Vidovic, V. V., & Arambasic, L. (1999). Motivational characteristics in mathematical achievement : A study of gifted high-achieving, gifted underachieving and non-gifted pupils. High Ability Studies, 10(1), 37-49.
Taris, T. W. (2006). Is there a relationship between burnout and objective performance? A critical review of 16 studies. Work and Stress, 20(4), 316-334.
Taris, T. W., Peeters, M. C. W., Blanc, L. P. M., & Schreurs, P. J. G., Schaufeli, W. B. (2001). From inequity to burnout: The role of job stress. Journal of Occupational Health Psychology, 6(4), 303-323.
Thompson, R. L., Brossart, D. F., Carlozzi, A. F., & Miville, M. L. (2002). Five-factor model(big five) personality traits and universal-diverse orientation in Counselor Trainees. The Journal of Psychology, 136(5), 561-572.
Thoresen, C. J., Bradley, J. C., Bliese, P. D., & Throsen, J. D. (2004). The big five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 89(5), 835-853.
Toppinen-Tanner, S., Kalimo, R., & Mutanen, P. (2002). The process of burnout in white-collar and blue-collar jobs : Eight-year prospective study of exhaustion. Journal of Organizational Behavior, 23, 555-570.
Trend, R. (2005). Individual, situational and topic interest in geoscience among 11- and 12-year-old children. Research Papers in Education, 20(3), 271-302.
Van Heck, G. L. (1997). Personality and physical health : Toward an ecological approach to health-related personality research. European Journal of Personality Research, 11, 415-443.
Vickers, R. R., Jr., Kolar, D. W., & Hervig, L. K. (1989). Personality correlates of coping with military basic training (Rep. No. 89-3). San Diego, CA : Naval Health Research Center.
Vinchur, A., Schippmann, J., Switzer, F., & Roth, P. (1998). A meta-analytic review of predictors of job performance for salespeople. Journal of Applied Psychology, 83, 586-597.
Wade, S. E. (1992). How interest affects learning from text. In K. A. Renninger, S. Hidi & A. Krapp (Eds.), The role of interest in learning and development (pp. 27-41). Hillsdale, NJ : Lawrence Erlbaum Associates.
Wade, S. E. (2001). Research on importance and interest : Implications for curriculum development and future research. Educational Psychology Review, 13(3), 243-261.
Wade, S. E., Buxton, W. M., & Kelly, M. (1999). Using think-alouds to examine reader-text interest. Reading Research Quarterly, 34, 194-216.
Watson, D., & Clark, L. A. (1992). On traits and temperament : General and specific factors of emotional experience and their relation to the five factor model. Journal of Personality, 60, 441-476.
Watson, D., & Hubbard, B. (1996). Adaptational style and dispositional structure : Coping in the context of the five-factor model. Journal of Personality, 64, 737-774.
Widiger, T. A., & Trull, T. J. (1992). Personality and psychopathology : An application of the five-factor model. Journal of Personality, 60, 363-393.
Wiggins, J. S., & Trapnell, P. D. (1997). Personality structure : The return of the Big Five in Hogan, R., Johnson, J., & Briggs, S. (Eds.). Handbook of personality (pp. 737-766). New York : Academic.
Witt, L. A., Andrews, M. C., & Carlson, D. S. (2004). When conscientiousness isn’t enough : Emotional exhaustion and performance among call center customer service representatives. Journal of Management, 30(1), 149-160.
Witt, L. A., Burke, L. A., Barrick, M. R., & Mount, M. K. (2002). The interactive effects of conscientiousness and agreeableness on job performance. Journal of Applied Psychology, 87, 164-169.
Wolpin, J., Burke, R., & Grennglass, E. (1991). Is job satisfaction an antecedent or consequence of psychological burnout. Human Relations , 44, 193-209.
Yagil, D. (2006). The relationship of service provider power motivation, empowerment and burnout to customer satisfaction. International Journal of Service Industry Management, 17(3), 258-270.
Zani, B., & Pietrantoni, L. (2001). Gender differences in burnout, empowerment and somatic symptoms among health professionals : moderators and mediators. Equal Opportunities International, 20(1/2), 39-48.
Zellars, K. L., Perrewe, P. L., & Hochwarter, W. A. (2000). Burnout in health care : The role of the five factors of personality. Journal of Applied Social Psychology, 30(8), 1570-1698.
Zhao, H., & Seibert, S. E. (2006). The big five personality dimensions and entrepreneurial status: A meta-analytical review. Journal of Applied Psychology, 91(2), 259-271.
Zhao, H., & Seibert, S. E., & Hills, G. E. (2005). The mediating role of self-efficacy in the development of entrepreneurial intentions. Journal of Applied Psychology, 90, 1265-1272.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
1. 台中市國中教師工作壓力、教師效能與教師職業倦怠之相關研究
2. 高職綜合職能科教師情緒勞務與工作倦怠關係之研究
3. 工作要求、控制對工作倦怠與敬業貢獻度的影響:社會支持與因應策略之角色
4. 國中教師工作/家庭衝突、人格特質與工作滿意度之相關研究─以台灣中部四縣市為例
5. 工作要求與控制、家庭要求與控制對工作家庭衝突、家庭工作衝突的影響:積極人格之干擾效果
6. 人格特質、工作壓力對工作倦怠影響之研究
7. 工作倦怠、人格特質與情緒勞務之相關性研究-以桃園縣公、私立高中職教師為例
8. 情緒勞動、組織承諾對壽險業員工工作滿意之影響:以工作特性為干擾變項
9. 主管領導行為、工作生活品質和人格特質對工作倦怠與工作士氣影響之研究-以高雄市軍訓教官為例
10. 加護病房護理人員人格特質、情緒智力、工作特性、情緒勞務與工作倦怠關係之研究
11. 情緒勞務對工作倦怠影響之研究-以高雄地區的國際觀光旅館為例
12. 工作倦怠、人格特質、心流經驗與工作績效關係之研究─以雲林縣國小教師為例
13. 會計從業人員人格特質、工作倦怠、工作壓力之關聯性研究
14. 人格特質、工作家庭衝突、工作倦怠與離職傾向關係之研究-以嘉義縣消防局為例
15. 生命禮儀師之人格特質、工作壓力、工作倦怠與離職傾向-以壓力調適為干擾之研究
 
無相關期刊