(54.84.236.168) 您好!臺灣時間:2018/12/16 07:53
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
本論文永久網址: 
line
研究生:丁瑜瑄
研究生(外文):Yu-Syuan Ting
論文名稱:中文維基百科管理員社群之知識轉換研究
論文名稱(外文):The Study of Knowledge Conversion in the Community of Zh_Wikipedia Administrators
指導教授:阮明淑阮明淑引用關係
指導教授(外文):Ming-Shu Yuan
學位類別:碩士
校院名稱:世新大學
系所名稱:資訊傳播學研究所(含碩專班)
學門:傳播學門
學類:一般大眾傳播學類
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:150
中文關鍵詞:中文維基百科管理員知識轉換
外文關鍵詞:Zh_WikipediaAdministratorsKnowledge Conversion
相關次數:
  • 被引用被引用:2
  • 點閱點閱:843
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
維基百科管理員是長期參與並熱心協調各種維基百科事務的使用者,不僅具有領導協調的特質並能促動參與者進行互動與知識轉換。本研究採深度訪談與參與觀察法,參考Nonaka and Takeuchi(1995/1997)的SECI模式探討與觀察中文維基百科台灣區管理員促動知識轉換的過程與行為,以辨識中文維基百科管理員有關的關鍵性知識轉換活動。本研究結果如下:1中文維基百科管理員之促動與協調過程:管理員會受到關鍵動機引發知識轉換,其轉換歷程貣始於個人隱性知識,逐漸擴展至群體及社群層級之間的對話型知識互動,所轉換的知識類型多以Know-how為主。管理員經過不斷的辯證過程發展出各種適合當時情境的最佳解決與促動技巧,其中管理員協調能力與自我心態調適是影響管理員促動知識轉換的重要因素。此外,本研究發現領導型協調者位居資訊流與相關活動的交會處,並擁有較多關鍵性資源與較好的網絡位置,將有助維基百科知識轉換。2. 中文維基百科管理員社群之SECI模式:(1)「社會化過程」著重管理員與特定情境場域互動所產生的共鳴,有助於「條目主題的取材」、「共識討論」過程中解決方案的擬定與爭議的仲裁、「實體聚會與情感記憶事件」中關鍵性資訊的分享與情感交流;(2)「外化過程」著重管理員於不同情境下所發展的適應與解決方式,有「特有的條目修改行為」、「條目關心行為」、「問題解決的策略」、「自我意見表達」與「投票表決」、「危機處理」的手段、不同情境下的「推廣方式」以及「經驗文章」的撰寫;(3)「結合化過程」強調管理員如何進行相關資訊組織與規劃過程,如「條目結構孜排」會根據「參考資料的結構」與「條目素材的邏輯性」設計結構;管理員整理維基百科相關資訊進行分析與排名;(4)「內化過程」主要是以「邊學邊做」的方式培養條目編寫與管理的經驗,如「特有的錯誤學習技巧」以降低自我錯誤發生;擴大自我的親身體驗,有「wiki相關技術」、「編寫管理經驗」與「社群網站管理經驗」等實務經驗的應用。本研究運用SECI模式中的知識轉換架構進行非結構性知識萃取,研究結果不僅有助於辨識中文維基百科管理員所促動的關鍵性知識轉換活動,亦可供欲參與維基百科使用者瞭解維基百科領域參考之用。
Wikipedia administrators are the users who have participated in for a long time and coordinated its affairs enthusiastically. They possess leadership to promote interaction and knowledge conversion between participants. With reference to the SECI model by Nonaka and Takeuchi (1995/1997), the study conducted using in-depth interview and participation observation to observe the processes and behavior of knowledge conversion between administrators with an aim to identify the critical knowledge conversion in Zh_Wikipedia. The results of this study are as follows: 1. the process of moderating and coordinating of Zh_Wikipedia administrators: Administrators are influenced by the critical motivation to trigger knowledge conversion, which was initiated by individual tacit knowledge and extended gradually to dialogic knowledge-based interaction between groups and communities, whose main type is Know-how. Administrators developed the best solution and moderated skills suitable to variety situation through dialectical processes and their ability to coordinate and adjust their self-attitude are critical to initiate knowledge conversion. In addition, the study found that leading coordinators are in the middle of the information flow and related activities resulted in their privileges of possessing critical resources to assist the knowledge conversion in Wikipedia. 2. The SECI model in the community of Zh_Wikipedia administrators is presented in the following characteristics: (1) Socialization focuses on resonance generated from interaction between administrators and particular context, which assisted to discover the subject of article, to plan solutions and to arbitrate the dispute, to share the critical information and to interflow the emotion of the entities meeting and memory events; (2) Externalization focuses on the adaptation and solutions developed by administrators. There are the specific behavior of article editing, the behavior of article concerned, problem-solving strategies, self-expressions, voting, the crisis management, promotion by situation , and the experience writing; (3) Combination focuses on how to carry out the relevant information and the planning process by administrators. For example, article structure based on reference structure and the logic of material article; Administrators will collate relevant information in Wikipedia for analysis and ranking; (4) Internalization mainly focuses on the training of preparing and managing articles through ―learning by doing‖. For example, specific error learning will reduce errors, and expanding self experiences by practicing ―wiki-related technologies‖, ―experience of managing editing‖, and ―experience of managing community web sites‖, etc. The study utilized the framework of knowledge conversion in the SECI model to extract non-structural knowledge. The results not only help to identify critical activities of knowledge conversion promoted by Zh_Wikipedia administrator, but also facilitate the participant to understanding the Wikipedia.
摘要....................................................................... i
目次....................................................................... iii
表次....................................................................... iv
圖次....................................................................... v
第一章 緒論................................................................ 1
第一節 研究背景與動機...................................................... 1
第二節 研究目的與問題...................................................... 5
第三節 研究範圍與限制...................................................... 6
第四節 名詞解釋............................................................ 7
第二章 文獻探討............................................................ 9
第一節 知識管理中知識的角色................................................ 9
第二節 知識轉換理論模型發展與相關研究...................................... 18
第三節 社會網絡與意見領袖.................................................. 31
第四節 維基百科的知識轉換活動與中文維基百科管理員.......................... 42
第三章 研究方法............................................................ 49
第一節 研究架構............................................................ 49
第二節 研究流程............................................................ 51
第三節 研究對象............................................................ 53
第四節 研究設計與實施程序.................................................. 54
第五節 資料蒐集與分析...................................................... 61
第四章 研究結果與討論 ..................................................... 63
第一節 中文維基百科管理員個人層級中條目創建的知識轉換...................... 63
第二節 中文維基百科管理員於群體層級的知識轉換.............................. 74
第三節 中文維基百科管理員與社群互動的知識轉換.............................. 81
第四節 中文維基百科管理員的網絡關係與領導型協調者的指認.................... 105
第五節 影響中文維基百科管理員促動知識轉換的因素.............................109
第六節 小結................................................................ 120
第五章 結論與建議 ......................................................... 123
第一節 研究結論............................................................ 123
第二節 研究貢獻............................................................ 130
第三節 研究建議............................................................ 130
第四節 後續研究建議........................................................ 131
一、中文部分
Ichijio, K (2004)。從知識的管理到促進。載於野中郁次郎(Nonaka, I.)、竹內弘高(Takeuchi, H.)(主編),企業創新的螺旋:全球競爭下的知識創新架構(140頁)。台北:中國生產力中心。
Jorgensen, D. L.(1999)。參與觀察法(Participant Observation)(王昭正、朱瑞淵譯)。台北市:揚智文化。(原著出版年:1989)
KJ(2006)。維基百科攻略:知識分享最前線。台北市:電腦人文化。
中文維基百科(2008):http://zh.wikipedia.org
方世傑、劉其偉(2004)。從知識統治觀點探討組織知識創造─觀念性架構之建立。廖述賢(主持人),知識管理。第八屆科技整合管理國際研討會(321-334頁),東吳大學。
王佳煌(2000)。資訊社會學。台北市:學富文化。
王思峰、黃家齊、鄭俐敏(2002)。團隊知識轉換與知識創造的實驗研究:知識螺旋理論的驗證。管理與系統,9(1),29-60頁。
王惠茹(2005)。E-Learning 情境對學習成效之影響-以知識創造SECI模式探討。國立中山大學資訊管理系電子商務碩士在職專班碩士論文,未出版,高雄市。
吳俊儀(2005)。ISO9000知識創造模式之探討。成功大學工業與資訊管理研究所博士論文,未出版,台南市。
林東清(2007)。知識管理(再版)。台北市:智勝文化事業公司。
林信成、游忠諺(2005)。Wiki 系統評估與社群經營之研究-以維基百科為例,第三屆演化式計算應用研討會暨2005 機會探索國際工作坊。台北:真理大學。
波蘭尼(Polanyi, M.)(2004)。個人知識-邁向後批判哲學(Personal Knowledge)(許澤民譯)。台北市:商周。(原著出版年:1962)
邱顯翔(2007)。以計畫行為理論與Web 2.0特質觀點探討維基百科使用者集體創作行為之研究。大葉大學資訊管理研究所碩士論文,未出版,彰化縣。
施佩君(2007)。虛擬社群中的網絡個人主義-以中文維基百科社群為例。元智大學資訊社會研究所碩士論文,未出版,桃園縣。
洪榮照(2008)。網路意見領袖之量表建構與特質探究。國立科技大學工業工程與管理研究所,未出版,台北市。
高文、裴新寧(2002)。詴論知識的社會建構性—心理學與社會學的視角。全球教育展望,31(11),11-14。
梁朝雲、陳佳珩、許育齡(2008),中文維基百科管理員參與動機與工作型態之研究。教育資料與圖書館學,46(1),81-110。
竹內弘高(Takeuchi, H.)、野中郁次郎(Nonaka, I.) (2004)。企業創新的螺旋:全球競爭下的知識創新架構(胡瑋珊譯)。台北:中國生產力中心出版。
野中郁次郎(Nonaka, I.)、竹內弘高(Takeuchi, H.)(1997)。創新求勝:智價企業論(The Knowledge-Creating Company)(楊子江、王美音譯)。台北市:遠流。(原著出版年:1995)
134
陳向明(2002)。社會科學質的研究。台北市:五南。
陳佳珩(2006)。中文維基百科兩岸三地管理員「參與動機」與「工作型態」之研究。臺北教育大學教育傳播與科技研究所碩士論文,未出版,台北市。
陳建霖(2007)。使用社會網路分析探討Wiki社群-以Wikipedia為例。清華大學科技管理研究所碩士論文,未出版,新竹市。
陳家訓(2006)。知識分享社群之人際網絡分析-以中文維基百科為例。長庚大學資訊管理研究所碩士論文,未出版,桃園縣。
喬登(Jordan, T.)(2003)。網際網路的衝擊(Cyberpower: the Culture and Politics of Cyberspace and the Internet)(江靜之譯)。台北:限伯文化。(原著出版年:1999)
曾淑芬、翟本瑞、張維孜(2000)。電腦中介溝通對學術專業社群之影響研究。教育部大學學術追求卓越發展計畫(編號:89-E-FA04-1-4 )。台北市:教育部。
游忠諺(2006)。Wiki系統評估與社群經營之研究-以維基百科為例。淡江大學資訊圖書館學研究所碩士論文,未出版,台北縣。
黃信誠(2007)。開放編輯模式網路百科全書之信任態度與使用意願之研究-以中文維基百科為例。中山大學傳播管理研究所碩士論文,未出版,高雄市。
黃俊孙(2007)。維基百科知識分享現象之研究。中央大學資訊管理研究所碩士論文,未出版,桃園縣。
黃建豪(2007)。由互動觀點探討維基百科使用者知識分享行為。樹德科技大學資訊管理研究所碩士論文,未出版,高雄縣 。
黃家齊、王思峰(2001)。知識轉換能力組合與創新-知識螺旋理論的團隊層次驗。行政院國家科學委員會補助專題研究計畫成果報告(編號:NSC 89-2416-H-031-020-),未出版。
楊淑君(2007)。維基百科下虛擬社群成員知識分享意願之研究。大葉大學資訊管理研究所碩士論文,未出版,彰化縣。
劉光瑩(2007)。維基百科背後的力量:一個互助論的觀點。陳百齡(主持人),創新、典範與公共性:傳播學門的定位、挑戰與契機。中華傳播學會年會,台北:淡江大學。
劉軍(2004)。社會網絡分析導論。北京:社會科學文獻出版社。
戴文坡(Davenport, T. H.)、普賽克(Prusak, L.) (2004)。知識管理:企業組織如何有效運用知識(Working Knowledge: How Organizations Manage What They Know)(胡瑋珊譯)。台北市:中國生產力中心。(原著出版年:1998)
謝至豪(2006)。中文維基百科編輯者之系統接受度研究。世新大學資訊傳播研究所碩士論文,未出版,台北市。
羅卲斯(Rogers E. M.)(2006)。創新的擴散(Diffusion of Innovation, 5th ed)(唐錦超譯)。台北:遠流出版。(原著出版年:2003)
羅言善(2007)。網路知識分享行為之研究-以中文維基百科為例。東華大學企業管理研究所碩士論文,未出版,花蓮縣。
羅家德(2005)。社會網分析講義。北京:社會科學文獻出版社。
羅時瀚(2006)。營利與非營利虛擬社群的管理議題—以維基百科、Yahoo!奇摩知識+為例。政治大學科技管理研究所碩士論文,未出版,台北市。
135
譚大純(2007)。一般性知識系絡模式之建構:探索性研究。創意與組織。中華民國科技管理研討會論文集,逢甲大學。
二、英文部分
Alavi, M., & Leindner, D. (2001). Review: Management and Knowledge Management Systems : Conceptual Foundations and Research Issues. MIS Quarterly, 25(1), 107-136.
Alexa.com:http://www.alexa.com/
Allee, V. (1997). The knowledge evolution: expanding organizational intelligence. Boston, Mass.: Butterworth-Heinemann.
Assael, H. (1992). Consumer Behavior and Marketing Action (4th edn). Kent Publishing Company, MA: Boston.
Awazu, Y. (2004). Knowledge Management in Distributed Environments: Roles of Informal Network Players. Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS'04), 1(1), 10025.1.
Badaracco, J. (1991). The knowledge link: how firms compete through strategic alliances. Boston, Massachusetts: Harvard Business School Press.
Bennet, A. & Bennet, D. (2001). Characterizing the Next Generation Knowledge Organization. Knowledge and Innovation: Journal of the KMCI, 1(1), 8-42.
Blackler, F. (1995). Knowledge, Knowledge Work and Organizations: An Overview and Interpretation. Organization Studies, 16(6), 1021-1046.
Brass, D. J. (1984). Being in the Right Place: A Structural Analysis of Individual Influence in an Organization. Administrative Science Quarterly, 29(4), 518-539.
Brass, D. J. (1995). A Social Network Perspective on Human Resources Management. Research in Personnel and Human Resources Management, 13, 39-79.
Braun, S., & Schmidt, A. (2007). Wikis as a Technology Fostering Knowledge Maturing: What we can learn from Wikipedia. Paper presented at 7th International Conference on Knowledge Management (I-KNOW 2007).
Burkhardt, M.E., & Brass, D.J. (1990). Changing patterns or patterns of change: The effect of a change in technology on social network structure and power. Administrative Science Quarterly, 35, 104-127.
Byosiere, P., & Luethge, D. J. (2008). Knowledge domains and knowledge conversion: an empirical investigation. Journal of Knowledge Management, 12(2), 67-78.
Campion, M. A. & Medsker, G. J. (1993). Relations between work group characteristics and effectiveness: Implications for designing. Personnel Psychology, 46(4), 823-855.
Casey, E. S. (1997). The fate of place: a philosophical history. University of California Press, Berkeley, CA.
Chatti, A., Klamma, R., Jarke, M., & Naeve, A. (2007). The Web 2.0 driven SECI model based learning process. Paper presented at the International Conference of Advanced Learning Technologies (ICALT-2007), Japan, Retrieved January 12, 2008, from the World Wide Web: http://mohamedaminechatti.blogspot.com/2007/06/icalt-2007.html.
136
Choi, B., & Lee, H. (2002). Knowledge management strategy and its link to knowledge creation process. Expert Systems with Applications, 23(3), 173–187.
Cross, R., Nohria, N., & Parker, N. (2002). Six myths about networks – and how to overcome them. Sloan Management Review, Spring, 67-75.
Crozier, M., & Friedberg, E. (1977). Actors and Systems: The Politics of Collective Action. The University of Chicago Press.
Despres, C., & Chauvel, D. (2000). A thematic analysis of the thinking in knowledge management. In C. Despres & D. Chauval (Eds.), Knowledge horizons: The present and the promise of knowledge management (pp. 55-86). Boston: Butterworth-Heinemann.
Emirbayer, M., & Goodwin, J. (1994). Network analysis, culture, and the problem of agency. American Journal of Sociology, 99, 1411-1454.
Firestone, J. M. & Mcelroy, M. W. (2003). Key issue in the new knowledge management. Burlington. MA: KMCI Press/Butterworth Heinemann.
Garton, L., Haythornthwaite, C., & Wellman, B. (1997). Studying Online Social Networks. JCMC, 3(1). Retrieval from http://jcmc.indiana.edu/vol3/issue1/garton.html.
Glisby, M & Holden, N. (2003). Contextual Constrains in Knowledge Theory: The Cultural Embeddedness of Nonaka‘s Knowledge-creating Company.Knowledge and Process Management, 10(1), 29-36.
Gonzalez-Reinhart, J. ( 2005). Wiki and the Wiki Way: Beyond a Knowledge Management System. Retrievaled December 20, 2008, from the World Wide Web: http://www.uhisrc.com/FTB/Wiki/wiki_way_brief%5B1%5D-Jennifer%2005.pdf
Granovetter, M. (1985). Economic Action and Social Structure: A Theory of Embeddedness, American Journal of Sociology, 91, 481-510.
Handerson, K., & Lyons, B. (2005). Opinion leadership in a computer-mediated environment. Journal of consumer Behavior, 4&5, 319-329.
Hasa, H. (2006). The Wiki: a tool to support the activities of the knowledge worker. Transformational Tools for the 21th Century, 38-48.
Hasan, H., & Pfaff, C.C. (2006). The Wiki: a tool to support the activities of the knowledge worker. In Proceedings at the Transformational Tools for 21st Century, 38-47.
Hedlund, G. (1994). A Model of Knowledge Management and the N-Form Corporation. Strategic Management Journal, 15, 73-90.
Hendriks, P. (1999). Why share knowledge? the influence of ICT on motivation for knowledge sharing. Knowledge and Process Management, 6(2), 91-100.
Hu, C., Zhao, Y., & Zhao, X. (2007). Wiki-based Knowledge Sharing in A Knowledge-Intensive Organization. In IFIP International Federation for Information Processing, 252, Integration and Innovation Orient to E-Society, 2, eds. Wang, W. (Boston: Springer), 18-25.
Ibarra, H. (1992). Homophily and differential returns: Sex differences in network structure and access in an advertising firm. Administrative Science Quarterly, 37, 422-447.
137
Inkpen, A. C. & Dknur, A. (1998). Knowledge Management Processes and International Joint Ventures. Organization Science, 9(4), 54-468.
Katz, E., & Lazarsfeld, P. (1955) Two-step flow model. Retrieved December 03, 2008, from the World Wide Web: http://www.tcw.utwente.nl/theorieenoverzicht/Theory%20clusters/Mass%20Media/Two_Step_Flow_Theory-1.doc/
Kanter, J. (1999). Knowledge Management, Practically Speaking. Information Systems Management, 16(4), 7-15.
Kaplan-Leiserson, E. (2004). We Learning: Social Software and E-Learning, Part II. Retrieved December 25, 2006, from http://www.learningcircuits.org/2004/jan2004/kaplan2.htm
Kavanaugh, A. (1999) .The Impact of Computer Networking on Community: A Social Network Analysis Approach. Telecommunications Policy Research Conference, 27-29.
Keeley, E. J. (2004). Institutional research as the catalyst for the extent and effectiveness of knowledge-management practices in improving planning and decision-making in higher education organizations. Unpublished doctoral dissertation, Northcentral University, Prescott, Arizona.
Kingdon, J. (1970). Opinion Leaders in the Electorate. Public Opinion Quarterly, 34(2), 256-261.
Kougt, B., & Zander, U. (1992). Knowledge of the firm: Combinative Capabilities, and the Replications of Technology. Organization Science, 3(3), 383-397.
Krackhardt, D. (1992). The strength of strong ties: The importance of Philos. In N. Nohria & R. Eccles (Eds.), Networks and organizations: Structure, form, and actio: (pp. 216-239). Boston: Harvard University Press.
Krackharts, D. & Bass, D. J. (1994). Intraorganizational Networks: The Micro Side. In S. Wasserman & J. Galaskiewicz (Eds.), Advances in Social Network Analysis (pp. 207-229). London: Sage Publications.
Leonard, D., & Sensiper, S. (1998). The Role of Tacit Knowledge in Group Innovation. California Management Review, 40(3), 112-132.
Marwick, A. D. (2001). Knowledge management technology. IBM System Journal, 40(4), 814-830.
Monge, P. R. & Contractor, N. S. (1998). Emergence of Communication Networks. A chapter prepared for publication in Jablin, F. M., & Putnam, L.L. (Eds.) Handbook of Organizational Communication (2nd Ed.). Thousand Oaks, CA: Sage. 1999. Retrieval from http://hyperion.math.upatras.gr/commorg/nosh/HOCNets.html
Morrison, E. W. (2002). Newcomers‘ Relationships: The Role of Social Network Ties during Socialization. Academy of Management journal, 45(6), 1149-1160.
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37.
138
Nonaka, I. Toyama, R., & Konno, N. (2000). SECI, ba, and leadership: A unified model of dynamic knowledge-creation. Long Range Planning, 33(1), 5-36.
Nonaka, I., & Konno, N. (1998). The Concept of Ba-Building a Foundation for Knowledge Creation. California Management Review, 40(3), 40-55.
Nonaka, I., & Toyama, R. (2002). A firm as a dialectic being: toward the dynamic theory of the firm. Industrial and Corporate Chang, 11, 995-1109.
Nonaka, I., & Toyama, R. (2003). The knowledge-creating theory revisited:knowledge creation as synthesizing process, Knowledge Management Research & Practice, 1, 5-6.
Nonaka, I., Byosiere, P., Boricki, C. C., & Konno, N., (1994). Organizational Knowledge Creation Theory: A First Comprehensive Test. International Business Review, 3(4), 337-351.
Nonaka, I., Toyama, R. & Nagate, A. (2000). A firm as a Knowledge-creating entity: A new perspective on the theory of the firm. Industrial and Corporate Change, l 9(1), 1-20.
OECD (1996). The Knowledge-based economy. Paris: Organisation for Economic Co-operation and Development. Retrieved December 13, 2008, from World Wide Web: http://members.shaw.ca/competitivenessofnations/Anno%20OECD.htm
Peacock, T., Fellows, G., & Eustace, K. (2007). The quality and trust of wiki content in a learning community. Proceedings ascilite Singapore 2007, 822- 832.
Podolny, J. M., & Baron, J. N. (1997). Resources and relationships: Social networks and mobility in the workplace. American Sociological Review, 62, 673-693.
Popadiuk, S., & Choo, C. W. (2006). Innovation and knowledge creation: How are these concepts related? International Journal of Information Management, 26, 302–312.
Putnam, R. (1993). The Prosperous Community: Social Capital and Public Life. The American Prospect, 13(Spring), 35-42.
Quinn, J.B., Anderson, P., & Finkelstein, S. (1996), Managing professional intellect: making the most of the best. Harvard Business Review, 74(2), 71-78.
Rafaeli, S. & Ariel, Y. (2008). Online Motivational Factors: Incentives for Participation and Contribution in Wikipedia. In A. Barak(ED), Psychological Aspects of Cyberspace (pp.243-267). Cambridge University Press.
Rafaeli, S., Ariel, Y. & Hayat, T. (2007). Virtual Knowledge-Building Community & User‘s Incentive: The Wikipedia Case. Paper presented at the Annual Meeting of the International Communication Association, TBA, San Francisco, Retrieved 2008/06/26 from the World Wide Web: http://www.allacademic.com/meta/p172151_index.html
Reinhart, J. G. (2005). Wiki and the Wiki Way: Beyond a Knowledge Management Solution. Information Systems Research Center, 1-22.
Ruggles, R.L. (1997). ‗Tools for knowledge management: an introduction, in Ruggles, R. (Ed.), Knowledge Management Tools (pp. 1-8), Butterworth-Heinemann, Boston, MA.
Sanchez, R. (2005). Tacit knowledge versus explicit knowledge management approaches to knowledge management practice. Working Paper at Copenhagen Business School, Denmark, 1-21.
139
Schwall, J. (2003). The wiki phenomenon. Retrieved December 08, 2008, from the World Wide Web: http://wikitrust.peacocktech.com/images/e/e2/The_wiki_phenomenon.pdf.
Shilling, C. (2005). The Body in Culture, Technology and Society. London: Sage.
Shin, M., Holden, T., & Schmidt, R. A. (2001). From Knowledge Theory to Management Practice: Towards an integrated Approach. Information Processing and Management, 37(2), 335-355.
Smith, E. A. (2001). The role of tacit and explicit knowledge in the workplace. Journal of Knowledge Management, 5(4), 311-321.
Sonnenwald, D. H. (1999). Evolving Perspectives of Human Information Behavior: Contexts, Situations, Social Networks and Information Horizons. In T. Wilson, & D. Allen, (Eds.), Exploring the Contexts of Information Behaviour (pp. 176-190). London: Taylor Graham.
Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). Social networks and the performance of individuals and groups. Academy of Management Journal, 44, 316-325.
Spender, J. C. (1996). Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 17(Winter Special Issue), 45-62.
Staab, S., Schnurr, H.-P., Studer, R. & Sure, Y. (2001). Knowledge processes and ontologies. IEEE Intelligent Systems, 16(1), 26-34.
Stacey, R. D. (1996). Complexity and Creativity in Organization, San Francisco, CA: Berrett-Koehler Publishers.
Stewart, T. A. (1997). Intellectual Capital: The New Wealth of Organizations. Doubleday Dell Publishing Group, New York.
Strauss, A. & Corbin, J.(1994). Grounded Theory Methodology - An Overview. Handbook of Qualitative Research, N. K. Denzin and Y. S. Lincoln (Eds.), Sage Publications, Thousand Oaks, 273-285.
Tsai, M. T., & Lee, K. W. (2006). A study of knowledge internalization: from the perspective of learning cycle theory. Journal of Knowledge Management, 10(3), 57-71.
Vail, E. F. (1999). Knowledge Mapping: Getting Started with Knowledge Management. Information Systems Management, 16(1), 16-23.
Von Krogh, G., Nonaka, I., & Ichijo, K. (1997). Develop Knowledge Activists! European Management Journal, 15(5), 475-483.
Wagner, C. (2004). Wiki: A Technology for Conversational Knowledge Management and Group Collaboration. Communication of the Association for Information Systems, 13, 265-289.
Wah, L. (1999). Making knowledge stick. Management Review, 88(5), 24-29.
Wasserman, S., Katherine, F. (1994). Social Network Analysis: Methods and Applications. Cambridge, Cambridge University Press.
Weimann, G. (1994). The Influentials, New York: Free Press.
Wellman, B. (1992). Which types of ties and networks give what kinds of social support? Advances in Group Processes, 9, 207-235.
140
Wellman, B., Salaff J., Dimitrova, D., Garton, L., Gulia, M., & Hythornthwaite, C. (1996). Computer Networks as Social Networks: Collaborative Work, Tele-work, and Virtual Community. Annual Review of Sociology, 22, 213-239.
Wiig, K. M. (1997). Knowledge management: where did it come from and where will it go? Expert systems with applications, 13(1), 1-14.
Wiki Research Bibliography: http://en.wikipedia.org/wiki/Image:Academic_wikipedia_05-08.JPG
Williams, R. (2006). Narratives of Knowledge and Intelligence: Beyond the Tacit and Explicit. Journal of Knowledge Management, 10(4), 81-99.
Yang, H. L. & Tang, J. H. (2003). Effects of Social Network on Students‘ Performance: a Web-Based Forum Study in Taiwan. JALN, 7(3), 93-107.
Zack, M. H. (1999). Managing Codified Knowledge. Sloan management review, 40, 45–58.
Zander, U., & Kogut, B. (1995). Knowledge and the speed of transfer and imitation of organizational capabilities: an empirical test. Organization Science, 6, 76-92.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔