(34.231.21.123) 您好!臺灣時間:2019/11/15 20:25
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
本論文永久網址: 
line
研究生:鍾俊賢
研究生(外文):Chung, Chun-Hsien
論文名稱:關係認定、關係學習與關係效能之關聯性研究
論文名稱(外文):The Relationship between Relational Identity,Relationship Leaning and RelationshipEffectiveness
指導教授:董玉娟董玉娟引用關係
指導教授(外文):Tung, Yu-Chuan
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2010
畢業學年度:98
語文別:中文
中文關鍵詞:師徒制度關係認定關係學習關係效能
外文關鍵詞:mentoringrelational identityrelationship effectivenessrelationship learning
相關次數:
  • 被引用被引用:1
  • 點閱點閱:585
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
師徒關係是自古以來的技術與知識傳承的一種方式,回顧文獻,幾無師徒的關係認定影響學習與效能之探究,且職場個人學習的量化研究亦是微乎其微。因此本研究擬以此為知識缺口進一步探討。本研究旨在探討師徒關係認定對關係效能的影響,並以關係學習為中介變項,本研究以具師徒制度者為研究對象,進行問卷調查,共回收132份有效問卷並且進行資料分析。研究結果顯示:
1. 關係認定對關係學習有正向影響。
2. 關係學習對關係效能有正向影響。
3. 關係認定對關係效能有正向影響。
4. 情感性認定會透過關係學習中介來影響關係效能。
5. 工具性認定對關係學習與關係效能的正向效果小於情感性認定。
Mentoring has been one way which the skill and knowledge inheritance hands over for a longtime. Because of the lack of research, the research plans to regard this as the knowledge gap to probe into further. The primary purpose of the research is to investigate how relational identity affects relationship effectiveness and via relationship learning in workplace to be the intermediary. The research regards personnel of have mentor program’s company as the research object. For adopting the method of questionnaire inquiry and 132 valid questionnaires are taken back and to analyze and the Result is:

1.The relational identity had positive effect on relationship learning.
2.The relationship learning had positive effect on relationship effectiveness.
3.The relational identity had positive effect on relationship effectiveness.
4.The expressive identity effected relationship effectiveness via relationship learning.
5.The instrumental identity had positive effect on relationship learning and relationship effectiveness less than expressive identity.

The results of the research help distinguish and understand the relationship of how relational identity effects relationship effectiveness via relationship learning. Besides, it also offered relevant theories and reference of the human resource development practice.
致謝辭 I
中文摘要 II
英文摘要 III
目錄 IV
表目錄 V
圖目錄 VII
第壹章 緒論 1
第一節 研究背景 1
第二節 研究動機與目的 3
第三節 本研究流程 5
第貳章 文獻探討 6
第一節 社會認定理論 6
第二節 關係認定 7
第三節 關係學習 12
第四節 關係效能 19
第五節 構念間之關係推導 26
第參章 研究方法 34
第一節 研究架構 34
第二節 研究變項之衡量 35
第三節 研究對象與樣本分析 47
第四節 資料分析方法 51
第五節 因素分析以及信度分析 54
第肆章 實證分析 65
第一節 各變項之間的相關分析 65
第二節 關係認定、關係學習與關係效能之影響 68
第三節 中介效果驗證 74
第四節 工具性與情感性之比較驗證 78
第伍章 結論與建議 80
一、 驗證結果 80
二、 研究結論 84
三、 實務意涵與建議 88
四、 研究限制 90
參考文獻 91
一、 中文部分 91
二、 英文部分 94
一、中文部分
Taylor, S. E., Peplau, L. A. & Sears, D. O. (1999)。社會心理學(張滿玲譯)。台北:雙葉書廊。
丁學勤 (2007)。溝通與信任對更換夥伴、未來繼續合作與策略性整合的影響。顧客滿意學刊,3卷,2期,31-56。
方世榮、謝宜君、鄧志勇 (2008)。關係學習、關係記憶與關係績效之研究。管理學報,25卷,3期,269-289。
方世榮 (2004)。關係認知、關係態度及關係行為之關聯性的探討。管理與系統,11卷,4期,509-539。
王穗敏 (2005)。師徒功能認知、轉換型領導風格對關係績效影響之研究-關係品質、關係學習之中介效果。私立南台科技大學企業管理研究所碩士論文,台南縣。
朱素玥 (2006)。關係信任與關係學習對關係績效影響之研究—結合交易成本理論與社會交換理論觀點。國立台灣大學企業管理研究所博士論文,台北市。
何友暉、陳淑娟、趙志裕 (1991)。關係取向:為中國社會心理方法論求答案。見於楊國樞(主編),中國人的心理與行為,49-66。台北:桂冠圖書公司。
何明恕 (2003)。師徒功能認知對大學研究生學習成效影響之研究。私立中原大學企業管理研究所碩士論文,桃園縣。
余民寧 (2006)。潛在變項模式。台北:高等教育。
李雨師 (2001)。跨組織合作類型、夥伴認知、資源滲透度及績效關係之研究-以我國自行車產業為例。私立靜宜大學企業管理研究所碩士論文,台中縣。
林明村 (2002)。直屬主管之差序格局對領導行為與領導效能影響之研究。國立中央大學人力資源管理研究所碩士論文,桃園縣。
林欣儀 (2008)。華人「關係」與關係績效之研究-以關係品質為中介變數。國立東華大學企業管理研究所碩士學位論文,花蓮縣。
邱皓政 (2000)。社會與行為科學的量化研究與統計分析SPSS中文視窗版資料分析範例。台北:五南圖書
姜定宇 (2005)。華人部屬與主管關係、主管忠誠、及其後續結果:一項兩階段研究。國立台灣大學心理學研究所博士論文,台北市。
姜定宇、鄭伯壎、鄭紀瑩、周麗芳 (2007)。華人效忠主管的概念分析與量表建構。中華心理學刊,49卷,4期,407-432。
徐瑋伶、鄭伯壎 (2003)。組織認定與企業倫理效益。應用心理研究,20期,115-138。
婁文信、李政達、劉義聖 (2007)。通路成員交易公平性、關係品質與關係績效之研究─以北台灣零售業為例。中原企管評論,5卷,2期,91-124。
張子建 (2009)。社會資本與關係張力對關係績效的影響-環境不確定性作為干擾變數。國立中興大學企業管理研究所碩士論文,台中市。
莫素娟 (2005)。溝通、信任與關係學習對工作滿意影響之研究:以聽障工作者為例。私立南台科技大學高階主管企管碩士班碩士論文,台南縣。
黃光國 (1988)。人情與面子:中國人的權力遊戲。見於黃光國(主編),中國人的權力遊戲,7-55。台北:巨流圖書。
黃怡菁 (2002)。關係認知、關係屬性及關係涉入程度與合作績效之關聯。私立逢甲大學企業管理研究所碩士論文,桃園縣。
黃建達 (2000)。主管與部屬人際交換關係之決定要素及其對部屬工作態度影響之研究。國立中央大學人力資源管理研究所碩士論文,桃園縣。
黃靖媛 (2007)。職場導師制關係效能之前因與成效。國立中正大學企業管理研究所博士論文,嘉義縣。
黃瓊瑩 (2008)。關係學習對關係記憶與創新能力之研究-以台灣地區製造業為例。國立中興大學企業管理研究所碩士論文,台中市。
黃識銘 (2008)。關係黑暗因子對關係績效的影響-社會交換理論觀點。國立中興大學企業管理研究所博士論文,台中市。
楊明璧、黃銘章、莊建峰 (2005)。夥伴關係緊密程度與夥伴關係績效之相關性分析-以台灣電子產業為例。企業管理學報,65期,61-99
楊國樞 (1971)。中國國民性與現代生活的適應。見於葉英堃、曾文星(主編),現代生活與心理衛生,101-115。台北:水牛出版社。
楊淑媛 (2001)。夥伴特質與溝通程度對策略聯盟運作影響之研究-以台灣中小企業為例。私立銘傳大學國際企業管理研究所碩士論文,台北市。
劉兆明 (2003)。領導行為與工作動機:情感關係的探討。輔仁學誌—理工類,37期,133-146。
蔡松純、鄭伯壎、周麗芳、姜定宇、鄭弘岳 (2009)。領導者上下關係認定與部屬利社會行為:權力距離之調節效果。中華心理學刊,51卷,1期,121-138。
鄭伯壎 (1995)。差序格局與華人組織行為。本土心理學研究,3期,142-219。
謝宜君、方世榮、彭彥群 (2008)。關係學習、關係記憶及組織學習能力之研究。管理與系統,15卷,2期,287-321。
顏財發、陳淑恩 (2005)。羊乳通路成員人員信任、組織信任、組織依賴對夥伴關係與關係績效影響之研究。生物與休閒事業研究,3卷,2期,127-141。
二、英文部分
Allen, T. D. & Eby, L. T. (2003). Relationship effectiveness for mentors: Factors associated with learning and quality. Journal of Management, 29(4), 469-486.
Allen, T. D., Poteet, M. L., & Burroughs, S. M. (1997). The mentor’s perspective: A qualitative inquiry and future research agenda. Journal of Vocational Behavior, 51,70-89.
Amabile, T. M. (1988). A model of creativity and innovation in organizations. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior, (vol. 10: pp. 123-167). Greenwich, CT: JAI Press.
Anderson, E. (1990). Two Firms, One Frontier: On Assessing Joint Venture Performance.
Anderson, E. W., Fornell, C., & Rust, R. T. (1997). Customer satisfaction, productivity, and profitability: Differences between goods and srvices. Marketing Science, 16(2), 129-145.
Angeles, R. & Nath, R. (2001). Partner congruence in electronic data interchange (EDI)─Enabled relationships. Journal of Business Logistics, 22, 109-127.
Atkinson, S. (2004). Senior management relationships and trust: An exploratory study. Journal of Managerial Psychology. 19, 571-587.
Aulake P. S., K. Masaaki , & S. Arrind, , (1996). Trust and performance in cross-broader marketing partnerships: A behavioral approach. Journal of International Business Studies, 27(5), 1005-1032.
Baker, William E. & James M. Sinkula (1999). The synergistic effect of market orientation and learning orientation on organizational performance. Journal of the Academy of Marketing Science, 27(4), 411-427.
Baldwin, M. W. (1992). Relational schemas and the processing of social information. Psychological Bulletin, 112, 461-484.
Baldwin, M. W., Carrell, S. E., & Lopez, D. F. (1990). Priming relationship schemas: My advisor and the pope are watching me from the back of my mind. Journal of Experimental Social Psychology, 26, 435-454.
Bandura, A. (1977). Social Learning Theory. Englewood cliffs, New Jersey: Prentice Hall.
Baxter, L. A. (1987). Symbols of relationship identity in relationship cultures. Journal of Social and Personal Relationships, 4, 261-280.
Bentler, P. M. & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606.
Biong, Harald & Fred Selnes (1996). The strategic role of the salesperson in established buyer-seller relationships. Journal of Business to Business Marketing, 3(3), 39-78.
Brennan, R. (1997). Buyer-supplier partnering in british industry: The automotive and telecommunications sectors. Journal of Marketing Management, 13(8), 758-776.
Bresman, H., Birkinshaw, J., & Nobel, R. (1999). Knowledge transfer in international acquisitions. Journal of International Business Studies, 30(3), 439-462.
Brewer, M. B., & Gardner, W. (1996). Who is this “we” ? : Levels of collective identity and self-representations. Journal of Personality and Social Psychology, 71, 83-93.
Bucklin, L. P. & S. Sengupta (1993). Organizing successful co-marketing alliances. Journal of Marketing, 57, 32-46.
Buhler, P. (1994). Motivating the employee of the 90's. Supervision, July: 8-10.
Cannon, Joseph P. & William D. Perreault Jr. (1999). Buyer-seller relationships in business markets. Journal of Marketing Research, 36, 439-460.
Chang, K., & Gotcher, D. F. (2007). Safeguarding investments and creation of transaction value in asymmetric international subcontracting relationships: The role of relationship learning and relational capital. Journal of World Business, 42(4), 477-488.
Chao, G. T. (1997). Mentoring phases and outcomes. Journal of Vocational Behavior, 51, 15-28.
Cheng, B. S., Chou, L. F., Huang, M. P., & Wu, T. Y., Farh, J. L. (2004). Paternalistic leadership and subordinate reverence: Establishing a leadership model in Chinese organizations. Asian Journal of Social Psychology, 7, 89-117.
Cheng, B. S., Huang, M. P., & Chou, L. F. (2002). Paternalistic leadership and its effectiveness: Evidence from Chinese organizational teams. Journal of Psychology in Chinese Societies, 3, 85-112.
Choi, C. J. & Lee, S. H. (1997). A knowledge-based view of cooperative interorganizational relationships. In P. W. Beamish & J. P. Killing (Eds.), Cooperative Strategies: European Perspectives (pp. 33-58). San Francisco, CA: The New Lexington Press.
Cook, S. D. N., & Yanow, D. (1993). Culture and organizational learning. Journal of Management Inquiry, 2(4), 373-390.
Crossan, Mary M., Henry W. Lane & Roderick E. White (1999). An organizational learning framework: From intuition to institution. Academy of Management. The Academy of Management Review, 24, 522-537.
Day, George S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37-52.
Dickson, Peter R. (1992). Toward a general theory of competitive rationality. Journal of Marketing, 56, 69-83.
Dolan, K. (1996). Is big still good?. Forbes, 20, 164-170.
Donaldson, B., & O’Toole, T. (2001). Strategic marketing relationship. New York: John Wiley & Sons, Inc.
Donaldson, S. I., Ensher, E. A., & Grant-Vallone, E. J. (2000). Longitudinal examination of mentoring relationships on organizational commitment and citizenship behavior. Journal of Career Development, 26, 233–248.
Douglas C. A., Schoorman F. D. (1988). The impact of career and psychosocial mentoring by supervisors and peer. Paper presented at the Academy of Management meetings, Anaheim, CA.
Dreher, G. F., & Cox, T. H. (1996). Race, gender, and opportunity: A study of compensation attainment and the establishment of mentoring relationships. Journal of Applied Psychology, 81, 297-308.
Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of inter-organizational competitive advantage. Academy of Management Review, 23(4), 660-679.
Eby, L. T., & Lockwood, A. (2005). Proteges and mentor’s reactions to participating in formal mentoring programs: A qualitative investigation. Journal of Vocational Behavior, 67, 441-458.
Eby, L. T., McManus, S. E., Simon, S. A., & Russell, J. E. A. (2000). The protégé’s perspective regarding negative mentoring experiences: The development of a taxonomy. Journal of Vocational Behavior, 57, 1-21.
Erikson, E. H. (1950). Childhood and society. New York: W. W. Norton.
Fiol, C. Marlene & Marjorie A. Lyles (1985). Organizational learning. Academy of Management Review, 10, 803-813.
Fiske, A. P., Haslam, N. F., & Susan T. (1991). Confusing one person with another: What errors reveal about the elementary forms of social relations. Journal of Personality and Social Psychology, 60, 656-674.
Fiske, S. T., & Taylor, S. E. (1984). Social cognition. New York: Random House.
Flynn, F. J. (2005). Identity orientations and forms of social exchange in organizations. Academy of Management Review, 30, 737-750.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 29-50
Gadde, Lars-Erik & Ivan Snehota (2000). Making the most of supplier relationships. Industrial Marketing Management, 29(4), 305-316.
Ganesan, S. (1994). Determinants of long-term orientation in buyer-seller relationships. Journal of Marketing, 58, 1-19.
George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, 112, 310-329.
Geringer, M. J., & Hebert, L. (1991). Measuring performance of international joint ventures. Journal of International Business Studies, 22(2), 249-264.
Grant, Robert M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17, 109-123.
Greenhaus, J. H., Parasuraman, S. & Wormley, W. M. (1990). Effects of race on organizational experiences, job performance evaluations, and career outcomes. Academy of Management Journal, 33, 64-86.
Hair, F., Anderson, E. & Tatham, L. (1987). Multivariate Data Analysis with Reading. Macmillan publishing company, New York.
Hakansson & Ivan Snehota (1995). Developing Relationships in Business Networks. London: Routledge.
Hakansson, Hakan & Jan Johanson (1988). Formal and informal cooperation strategies in international industrial networks. In F.J. Contractor and Peter Lorange, (Eds.), Cooperative Strategies in International Business (pp. 369-79). Lexington, MA: Lexington Books.
Hallen, Lars, Jan Johanson, & Nazeem Seyed-Mohamed (1991). Interflrm Adaptation in Business Relationships. Journal of Marketing, 55, 29-37.
Hayes, J. & Allinson, G. W. (1998). Cognitive style and the theory and practice of individual and collective learning in organizations. Human Relations, 51, 847-871.
Helleloid, D. & Simonin, B. L. (1994). Organizational learning and a firm’s core competence. In G. Hamel and A. Heene (Eds.), Competence-Based Competition (pp. 213-239). New York: John Wiley and Sons.
Ho, D. Y. F. (1976). On the concept of face. American Journal of Sociology, 81, 867-884.
Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Beverly Hill, CA: Sage.
Holmes, J.G. (1991). Trust and the appraisal process in close relationship memories: A mental models approach, In W.H. Jones and D. Perlman (Eds.), Advances in Personal Relationships (pp. 57-104). London: Jessica Kingsley.
Hu, H. C. (1944). The Chinese concept of face. American Anthropologist, 46, 45-64.
Hunt, D. M. & Michael, C. (1983). Mentorship: A career training and development tool. Academy of Management Review, 8(3), 475-485.
Hurley, Robert F. & G. Tomas M. Hult (1998). Innovation, market orientation, and organizational learning: An integration and empirical examination. Journal of Marketing, 62, 42-54.
Jap, S. D. (2001). The strategic role of the salesforce in developing customer satisfaction across the relationship lifecycle. Journal of Personal Selling & Sales Management, 21(2), 95-109.
Jap, S. D. & Ganesan, S. (2000). Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment. Journal of Marketing Research, 37, 227-245.
Johnson, J. L. & Sohi, R. S. (2003). The development of interfirm partnering competence: Platforms for learning, learning activities, and consequences of learning. Journal of Business Research, 56(9), 757-766.
Johnson, J. L., Sohi, R. S., & Grewal, R. (2004). The role of relationship knowledge stores in interfirm partnering. Journal of Marketing, 68, 21-36.
Kahn, K. B., Reizenstein, R. C., & Rentz, J. O. (2004). Sales-distribution interfunctional climate and relationship effectiveness. Journal of Business Research, 57(10), 1085-1091.
Kalwani, M. U. & N. Narayandas. (1995). Long-term manufacturing-supplier relationships: Do they pay off for supplier firms ?. Journal of Marketing, 59, 1-16.
Kassem.(1987). Human resource planning and organizational performance: An explory analysis. Strategic Management Journal, 8, 387-392.
Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37, 656-669.
Kram, K. E. (1985). Mentoring at Work: Developmental Relationships in Organizational Life. Glenview, IL: Scott, Foresman.
Kram, K. E. (1996). A relational approach to career development. In D. Hall & Associates (Eds.), The career is dead-Long live the career (pp. 132-157). San Francisco: Jossey-Bass.
LaBahn, Douglas W. & Katrin R. Harich (1997). Sensitivity to national business culture: Effects on U.S.-Mexican channel relationship performance. Journal of International Marketing, 5(4), 29-51.
Lai, C. S., Pai, D. C., Yang, C. F., & Lin, H. J. (2009). The effects of market orientation on relationship learning and relationship performance in industrial marketing: The dyadic perspectives. Industrial Marketing Management, 38, 166-172
Lane, P. J. & Lubatkin, M. (1998). Relative absorptive capacity and interorganizational learning. Strategic Management Journal, 19(5), 461-467.
Lankau, M. J., & Scandura, T. A. (2002). An investigation of personal learning in mentoring relationship: Content, antecedent, and consequences. Academy of Management Journal, 45, 779-790.
Levinson, D. J., Darrow, C. N., Klein, E. B., Levinson, M. H. & McKee, B. (1978). The Seasons of a Man's Life, New York: Alfred A Knopf.
Levitt, Barbara & James G. March (1988). Organizational learning. Annual Review of Sociology, 14, 319-338.
Li L. Y. (2007). The effects of relationship governance mechanisms on relationship performance: How do relationship learning processes matter ?. Journal of Marketing Channels, 14(3), 5-30.
Li, L. Y. (2006). Relationship learning at trade shows: Its antecedents and consequences. Industrial Marketing Management, 35(2), 166-177.
Liden R.C., Wayne S.J., Stilwell D. (1993). A longitudinal study of the early development of leader-member Exchanges. Journal of Applied Psychology, 78, 662-674.
London, M. & Stumpf, S. A. (1982). Managing Careers. Reading, MA: Addison-Wesley.
Lukas, Bryan A., G. Tomas M. Hult, & O.C. Ferrell (1996). A hieoretical perspective of the antecedents and consequences of organizational learning in marketing channels. Journal of Business Research, 36, 233-44.
MacNeil, Ian. (1980). The New Social Contract. New Haven, CT: Yale University Press.
Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnerships attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135-152.
Moorman, Christine & Anne S. Miner (1997). The impact of organizational memory on new product performance and creativity. Journal of Marketing Research, 34, 91-106.
Mullen, E. J. (1994). Framing the mentoring relationship as an information exchange. Human Resource Management Review, 4, 257-281.
Nunnally, J. C. (1978). Psychometric Theory. New York:McGraw-hill.
O’Toole, T., & Donaldson, B. (2002). Relationship performance dimensions of buyer–supplier exchanges. European Journal of Purchasing & Supply Management, 8(4), 197-207.
Organ D. W. & Konovsky,M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74, 157-164.
Planalp, S. (1987). Interplay between relational knowledge and events. In R. Burnett, P. McGhee, and D. D. Clarke (Eds.), Accounting for relationships. New York: Guilford Press.
Ragins, B. R. & Scandura, T. A. (1999). Burden or blessing ? Expected costs and benefits of being a mentor. Journal of Organizational Behavior, 20, 493-509.
Ragins, B. R., & Scandura, T. A. (1997). The way we were: Gender and the termination of mentoring relationships. Joumal of Applied Psychology, 82, 945-953.
Ragins, B. R., Cotton, J. L., & Miller, J. S. (2000). Marginal mentoring: The effects of type of mentor, quality of relationship, and program design on work and career attitudes. Academy of Management Journal, 43, 1177–1194.
Ragins, B. R. & McFarlin, D. B. (1990). Perceptions of mentor roles in cross-gender mentoring relationships. Journal of Vocational Behavior, 37(3), 321-339.
Ramanujam, Vasudevan, N. Venkatraman & John C. Camillus (1986). Multi-objective assessment of effectiveness of strategic planning: A discriminant analysis approach. Academy of Management Journal, 29(2), 347-372.
Phillips-Jones, L. (1982). Mentors and Protégé's: How to Establish, Strengthen, and Get the Most From Mentor-Protégé's Relationships. New York: Arbor House.
Rigdon, E. (1995). A necessary and sufficient identification rule for structural models estimated in practice. Multivariate Behavior Research, 30(3), 359-383.
Ruekert, Robert W. & Orville C. Walker Jr. (1987). Marketing's interaction with other functional units: A conceptual frame-work and empirical evidence. Journal of Marketing, 51, 1-19.
Salancik, G. J. & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224-253.
Scandura, T. A. (1997). Mentoring and organizational justice: An empirical investigation. Journal of Vocational Behavior, 51, 58–69
Scandura, T. A. (1998). Dysfunctional mentoring relationships and outcomes. Joumal of Management, 24, 449-467.
Schuessler, K., Hittle, D. & Cardascia, J. (1978). Measuring responding desirably with attitude-opinion items. Social Psychology, 41, 224-235
Selnes, F. and Sallis, J. (2003). Promoting relationship learning. Journal of Marketing, 67(3), 80-95.
Selnes, F., & Sallis, J. (1999). Relationship learning with key customers. Working paper (Report No. 99-103), Cambridge, Massachusetts:Marketing Science Institute.
Simon, H. A. (1953). Birth of an organization: The economic cooperation administration. Public Administrative Review, 13(4), 227-236.
Sinkula, J.M. (1994). Market information processing and organizational learning. Journal of Marketing, 58, 35-45.
Sluss, D. M., & Ashforth, B. E. (2007). Relational identity and identification: Defining ourselves through work relationships. Academy of Management Review, 32, 9-32.
Smith, J. B., & Barclay, D. W. (1999). Selling partner relationships: The role of interdependence and relative influence. Journal of Personal Selling & Sales Management, 19(4), 21-40.
Steffy, B. D. & Jones, J. W. (1988). Workplace stress and indicators of coronary-disease risk. The Academy of Management Journal, 31(3), 686-698.
Turner, J. C. (1975). Social comparison and social identity: Some prospects for intergroup behaviour. European Journal of Social Psychology, 5(1), 5-34.
Turner, J. C. (1987). Rediscovering the Sicisl Group: A Self-Categorization Theory. New York: Blackwell.
Van de Ven, Andrew H. (1976). On the nature, formation, and maintenance of relations among organizations. Academy of Management Review, 1, 24-36.
Von Hippel, Eric (1998). Economics of product development by users: The impact of “sticky” local information. Management Science, 44, 629-644.
Walsh, James P. & Gerardo Rivera Ungson (1991). Organizational memory. Academy of Management Review, 16(1), 57-91.
Wat, D., & Shaffer, M. A. (2005). Equity and relationship quality influences on organizational citizenship behaviors. Personnel Review, 34, 406-422.
Wayne, S. J., Liden, R. C., Kraimer, M. L., & Graf, I. K. (1999). The role of human capital, motivation and supervisor sponsorship in predicting career success. Journal of Organizational Behavior, 20(5), 577-595.
Willbur, J. (1987). Does mentoring breed success?. Training and Development Journal, 41, 38-41.
Wood, J. T. (1982). Communication and relational culture: Bases for the study of human relationships. Communication Quarterly, 30, 75-84.
Woodman, R. W., Sawyer, J. E., & Griffin, R. W. 1993. Toward a theory of organizational creativity. Academy of Management Review, 18, 293-321.
Yan, A., & Gray, B. (1994). Bargaining power, management control, and performance in United States-China joint ventures: A comparative case study. Academy of Management Journal, 37(6), 478-517.
Zhou, J., & George, J.M, (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔