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研究生:楊藝卿
研究生(外文):Yi Cing Ynag
論文名稱:創意自我效能、創造力與員工問題解決能力關係之研究
論文名稱(外文):The Relationship Among Creative Self-Efficacy, Creativity and Employees’ Problem Solving Skills
指導教授:黃佳純;王湧泉
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:128
中文關鍵詞:創意自我效能創造力問題解決能力
外文關鍵詞:Creative Self-EfficacyCreativityProblem Solving Skills
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創造力是強調產生新穎的想法,而問題解決能力又是現代企業員工不可或缺的能力,在全球經濟競爭激烈的情況下,使組織尋求具創造力和問題解決能力的員工。早期有關創造力的研究大都以研發部門員工及學生為對象,現在則是普遍強調企業的員工都可以展現其創造力。一般而言,具備創意自我效能的員工,他有較高的創造力表現,他們會相信自己有能力解決複雜問題,並且能夠努力不懈克服困難。本研究之目的為以社會認知理論下自我效能所延伸的創意自我效能為出發,去探討創意自我效能、創造力與員工問題解決能力間之關係,同時並檢驗創意自我效能是否會透過創造力之中介作用而影響員工問題解決能力。
本研究以企業單位及公務機關之員工為研究對象,透過問卷調查法總共發出1185份,而回收1043份,其中有效問卷為862份,因此有效問卷回收率為72.74%,本研究以SPSS12.0與LISREL8.70等統計軟體,採用描述性統計、信效度分析、相關分析、驗證性因素分析、迴歸分析、階層迴歸等分析方法,其實證結果如下:
1.創意自我效能對創造力有顯著正向影響。
2.創意自我效能對問題解決能力有顯著正向影響。
3.創造力對問題解決能力有顯著正向影響。
4.創造力在創意自我效能與問題解決能力之關係上具有中介效果。
Creativity stresses the product new ideas, the problem-solving skill is an essential ability for the employees of modern enterprise, and global competitive economy contest enables organizations to seek for the creativity on R&D department employees and students now are the general emphases on employees demonstrating their creativity. Generally speaking, employees having the creativity self-efficiency have a superior creative performance, they would believe they have the ability to solve complicated problems and to be difficult overcome. this research studies the influence of social cognitive theory of self-efficacy by creative self-efficacy as the starting. this study explores the relationship of creative self-efficacy, creativity and employees’ problem solving skills. In the mean time, the study examines mediating effects of creativity on the relationship between creative self-efficacy and problem solving skills were also examined
The present research is based on questionnaire survey from company employees’ and government employees’.Four 1185 questionnaires were sent out and 1043 valid ones were returned. The effective returned rate is 72.74%. This study utilized SPSS 12.0 and LISREL 8.70 to proceed the necessary analyses, including descriptive statistics, reliability and validity, confirmatory factor analysis, correlation, and regression. The empirical results of this study are:
1. Creative Self-Efficacy has a significant positive effect on creativity.
2. Creative Self-Efficacy has a significant positive effect on problem solving skills.
3. Creativity has a significant positive effect on problem solving skills.
4.Creativity has a mediating effect on the relationship between creativity self-efficacy and problem solving skills.
誌謝
摘要
Abstract
表目錄
圖目錄
第壹章 緒論
第一節 研究背景與動機
第二節 研究目的
第三節 研究流程
第貳章 文獻探討
第一節 創意自我效能
第二節 創造力
第三節 問題解決能力
第四節 各研究變項關係之推論
第參章 研究方法
第一節 研究架構
第二節 研究假設
第三節 研究變項之操作型定義與衡量工具
第四節 研究對象選擇與資料收集過程
第五節 資料分析方法
第一節 樣本描述性統計分析
第二節 量表之信、效度分析
第三節 相關分析
第四節 迴歸分析
第五節 中介效果驗證分析
第六節 研究假設檢定結果
第伍章 結論與建議
第一節 研究結論
第二節 研究意涵
第三節 研究限制與後續研究建議
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