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研究生:何三寶
研究生(外文):San-Pao Ho
論文名稱:組織政治知覺、社會資本與員工工作滿意度和組織承諾相關之研究-以私立醫學大學為例
論文名稱(外文):The Relationship between Perceptions of Organizational Politics, Social Capital, Job Satisfaction and Organizational Commitment: Case Studies of the Private Medical Universities
指導教授:黃瓊慧黃瓊慧引用關係張肇松張肇松引用關係
指導教授(外文):Chiung-Hui HuangChao-Sung Chang
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:93
中文關鍵詞:組織政治知覺社會資本工作滿意度組織承諾
外文關鍵詞:Perceptions of organizational politicsSocial capitalJob satisfactionOrganization commitment
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本研究為探討私立醫學大學職員工組織政治知覺與工作滿意度、組織承諾的關係,套用Ferris et al.(2002)組織政治知覺修訂模型,以社會資本取代瞭解與知覺控制為調節變項,經由定量研究分析社會資本在組織政治知覺與工作滿意度、組織承諾之間的調節作用。
本研究以五所私立醫學大學職員工為實證研究對象,採用問卷調查法收集資料,共計發出530份問卷,有效問卷回收率52.6%,資料分別以信度、變異數、相關、迴歸等方法分析。研究結果發現:
一、組織政治知覺與工作滿意度、組織承諾有顯著負向關係。
二、社會資本與工作滿意度及組織承諾有顯著正向關係。
三、擁有較高上司社會資本的職員工比較低者在任何組織政治知覺環境下,皆能獲得較 高的工作滿意度與組織承諾。
綜合研究結果建議組織應減少政治行為操作,上司要在工作上提供員工更多資訊、資源和助力,以提高職員工的工作滿意度和對組織的承諾。
The study investigates the relationship between perceptions of organizational politics, job satisfaction and organizational commitment in private medical universities. Drawing on Ferris’ model of POPS (Perceptions of Organizational Politics) by replacing the moderator variable from “understand and perception control” to “social capital”. Through quantitative research, this article analyzed how social capital moderated between POPS, job satisfaction and organizational commitment.
A total of 530 employees of 5 private medical universities were collected and the completive response rate was 52.6% .In addition, the analysis methods included reliability, analysis of variance, correlation and regression. The finding as below:
1.There is negative effect between POPS and job satisfaction and organizational commitment.
2.There is positive effect between social capital and job satisfaction and organizational commitment.
3.Employees who have higher compared to the lower supervisors social capital can obtain higher degree of job satisfaction and organizational commitment under any organizational politics environment.
This study suggests that organizations should reduce political operations. Meanwhile, the supervisor should offer more information, resource and career sponsorship to gain higher job satisfaction and organizational commitment from the employees.
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第二章 文獻探討 4
第一節 工作滿意度 4
第二節 組織承諾 13
第三節 組織政治知覺 17
第四節 社會資本 28
第五節 各研究變項間的關係 33
第三章 研究設計與方法 36
第一節 研究架構 36
第二節 研究假設 37
第三節 研究變項操作性定義與衡量工具 38
第四節 研究樣本與資料蒐集方法 46
第五節 樣本特性分析 48
第六節 資料處理與分析方法 51
第四章 研究結果 52
第一節 各研究變項之描述分析 52
第二節 個人特徵與各變項間之差異性分析 54
第三節 各研究變項間之相關分析 61
第四節 各研究變項間之迴歸分析 64
第五章 結論與建議 73
第一節 研究結論 73
第二節 實務面的建議 76
第三節 研究限制與未來研究建議 78
參考文獻 79
一、中文文獻 79
二、英文文獻 82
三、網站資料 89
附錄 90
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三、網站資料
行政院勞工委員會統計處(2007),勞工退休年齡 http://www.cla.gov.tw/cgi-bin/Message/MM_msg_control?mode=viewnews&ts=469c77cf:376a&theme=
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教育部統計處(2010),大專校院概況統計 (98學年度) http://www.edu.tw/statistics/publication.aspx?publication_sn=1424\
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