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研究生:蘇千芸
研究生(外文):Chien-Yun Su
論文名稱:棍子還是胡蘿蔔?家長式領導與適應性績效:自我調節為中介模式的測試以及部屬歸因之干擾效果
論文名稱(外文):The Relationships Between Paternalistic Leadership, Self Regulation, and Adaptive Performance:The Moderating Effect of Intentional Attribution
指導教授:王智弘王智弘引用關係
指導教授(外文):Chih-Hung Wang
學位類別:碩士
校院名稱:國立彰化師範大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2012
畢業學年度:100
語文別:中文
論文頁數:99
中文關鍵詞:家長式領導自我調節適應性績效意圖歸因
外文關鍵詞:paternalistic leadershipself regulationadaptive performanceintentional attribution
相關次數:
  • 被引用被引用:2
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隨著環境的變動,員工常常需要在高度壓力與時間壓迫的情境下,接受許多新增的任務、學習的課題與陌生的人際關係。有鑑於此,學者紛紛提出企業應增加關注員工應對變化的適應性績效,以因應現今的職場。而領導者形塑出的領導氛圍對成員的行為或狀態具有調節的效果;又個人會藉由自我調節機制進行多種面向的管理與調適。因此,本研究欲探討家長式領導與適應性績效間的關係,及自我調節在其中扮演的中介角色;同時以部屬對主管的意圖歸因作為干擾角色,討論這其中的關係。
為此,本研究以便利抽樣的方式,針對餐飲業服務人員及其主管進行實證研究,採配對方式發放,一共發出630組,回收417組,扣除無效樣本後,有效問卷為307組。接著以驗證性因素分析檢視各量表之品質,並以階層多元迴歸驗證各研究假設內容。
根據實證分析結果,本研究獲致以下結論:(1)仁慈領導與自我調節有正向關係、(2)自我調節與應變面、關係面及學習面適應性績效有正向關係、(3)自我調節在仁慈領導與應變面適應性績效關係中,具有完全中介之效果、(4)自我調節在仁慈領導與學習面適應性績效關係中,具有部份中介之效果。
最後,根據本研究之結果,提出具體管理意涵如下;(1)胡蘿蔔比棍子好用、(2)先找對的人上車、(3)培養軟實力,提升競爭力。並提供後續研究者未來研究的參考方向。

With the continuously changing environment, employees often have to face many task, lessons, and new interpersonal relationships under time pressure and deadlines. Many scholars suggest that organizations should pay more attention to adaptive performance. Extant literature indicates that leadership can enhance employee adaptive behavior, and the employee can use their self-regulatory mechanism to manage knowledge access as well as multidimensional adaptation. Therefore, the present study aimed to examine the mediating role self regulation plays in the relationship between paternalistic leadership and adaptive performance. In addition, whether intentional attribution moderates the relationship between paternalistic leadership and adaptive performance was also examined.
The participants of the present study were waiters and waitresses in the catering industry. We use staff-manager pair participants. 630 questionnaires were sent, and then 417 were responded. There were 307 valid paired questionnaires. We employed confirmatory factor analysis, correlation analysis, and hierarchical multiple regressions to analyze the data to test our hypotheses.
Results were as follows:
1.Benevolence leadership was positively related to self regulation.
2.Self regulation was positively related to all aspects of the adaptive performance.
3.Self-regulation mediated the relationship between benevolence leadership and adaptive performance.
Finally, according to the result, implications for practice and further research are discussed.

目錄
摘要 I
Abstract II
目錄 III
表目次 V
圖目次 VII
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究流程 5
第四節 名詞釋義 7
第二章 文獻探討 9
第一節 適應性績效及其相關研究 9
第二節 家長式領導及其相關研究 11
第三節 自我調節及其中介效果 13
第四節 部屬歸因之干擾效果 24
第三章 研究方法 28
第一節 研究架構與假設 28
第二節 研究對象 30
第三節 研究工具 30
第四節 調查實施 51
第五節 資料分析 52
第四章 研究結果與討論 54
第一節 樣本描述 54
第二節 家長式領導與自我調節之關係 59
第三節 自我調節與適應性績效之關係 63
第四節 自我調節對家長式領導與適應性績效之中介角色 67
第五節 部屬歸因干擾自我調節中介家長式領導與適應性績效之關係 72
第五章 結論與建議 77
第一節 研究發現與結論 77
第二節 研究建議 82
第三節 研究限制 85
參考文獻 87
附錄A 95
附錄B 98


表目次
表 3 1家長式量表分析決斷值 32
表 3 2仁慈領導驗證性因素分析 33
表 3 3威權領導驗證性因素分析(模式一) 34
表 3 4威權領導驗證性因素分析(模式二) 34
表 3 5適應性績效量表分析決斷值 36
表 3 6適應性績效驗證性因素分析 37
表 3 7應變面適應性績效驗證性因素分析(模式一) 38
表 3 8應變面適應性績效驗證性因素分析(模式二) 39
表 3 9關係面適應性績效驗證性因素分析 40
表 3 10學習面適應性績效驗證性因素分析 40
表 3 11自我調節量表分析決斷值 42
表 3 12自我調節驗證性因素分析 43
表 3 13認知面自我調節驗證性因素分析 44
表 3 14情意面自我調節驗證性因素分析 45
表 3 15功能面自我調節驗證性因素分析(模式一) 46
表 3 16功能面自我調節驗證性因素分析(模式二) 46
表 3 17意圖歸因量表分析決斷值 48
表 3 18正向領導真誠歸因因素分析 49
表 3 19 正向領導真誠歸因因素分析 49
表 3 20負向領導真誠歸因因素分析 50
表 3 21負向領導操弄歸因因素分析 50
表 4 1樣本特性描述統計(員工) 55
表 4 2 樣本特性描述統計(主管) 56
表 4 3本研究各變項之平均數、標準差 57
表 4 4本研究各變項之相關係數 58
表 4 5仁慈領導與自我調節之階層迴歸分析 60
表 4 6威權領導與自我調節之階層迴歸分析 62
表 4 7自我調節與適應性績效之階層迴歸分析 63
表 4 8自我調節與應變面適應性績效之階層迴歸分析 64
表 4 9自我調節與關係面適應性績效之階層迴歸分析 65
表 4 10自我調節與學習面適應性績效之階層迴歸分析 66
表 4 11自我調節中介效果之階層迴歸分析 68
表 4 12自我調節中介效果之階層迴歸分析(應變面) 69
表 4 13自我調節中介效果之階層迴歸分析(關係面) 70
表 4 14自我調節中介效果之階層迴歸分析(學習面) 71
表 4 15正向領導行為操弄歸因干擾效果之階層迴歸分析 73
表 4 16正向領導行為真誠歸因干擾效果之階層迴歸分析 74
表 4 17負向領導行為真誠歸因干擾效果之階層迴歸分析 75
表 4 18負向領導行為操弄歸因干擾效果之階層迴歸分析 76
表 5 1共同方法變異分析結果 86


圖目次
圖3 1 研究架構 28
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