一、中文部份
王婉純 (2011)。海外派遣人員人格特質與職場友誼對海外適應力之影響。國立高雄應用科技大學人力資源發展研究所，碩士論文。王世賢 (2012)。百貨業者橫跨兩岸競爭風潮中引領進步。2012年版TOP 5000企業產業觀察與前瞻-百貨公司業。中華徵信所新聞報，第141期。
方顯光、陳國嘉、陳嘉珮、羅偉綸 (2012)。客服人員情緒勞務負擔與工作滿意度之研究一以亞太電信為例。全球管理與經濟，1(8)，48-62。行政院主計處 (2013)。國民幸福指數調查。取自網站http://happy_index.dgbas.gov.tw/field_balance.htm
吳宗祐 (2003)。工作中的情緒勞動：概念發展、相關變項分析、心理歷程議題探討。國立台灣大學心理學研究所，博士論文。吳筱雯 (2005)。桃園縣國中已婚女性教師生活壓力與休閒參與、滿意及幸福感之相關研究。國立體育學院，碩士論文。吳宗佑 (2006)。工作投入與調節他人情緒能力對情緒勞動與情緒耗竭之關係的調節效果。中華心理學刊，28(1)，69-87。
吳萬益 (2008)。企業研究方法。臺北市:華泰文化。
吳昱慈 (2013)。科技業從業人員幸福感、生涯發展認知與離職傾向之研究。龍華科技大學商學與管理研究所，碩士論文。
何明娟 (2004)。國小高年級學童氣質、情緒智力與幸福感之研究。國立嘉義大學家庭教育研究所，碩士論文。
宋育群 (2009)。國小高年級學童親子界線、親子溝通與幸福感之相關研究。國立高雄師範大學教育學系親職教育碩士班，碩士論文。李培銘 (2005)。職場友誼與工作投入關係之研究。中國文化大學國際企業管理研究所，碩士論文。李建興 (2006)。幸福企業大未來「你的幸福感，我的競爭力！」你照顧好員工就會打拼好績效。今周刊，509，98-102。
李竹皓 (2011)。工作滿足與職場友誼對幸福感之影響-以南部高科技產業為例。國立高雄應用科技大學人力資源發展學系研究所，碩士論文。李湘玲 (2011)。探討航空地勤服務人員情緒勞務、工作倦怠與工作態度之相關研究－以組織文化為干擾變項。輔仁大學餐旅管理研究所，碩士論文。林尚平、陳敦生 (1996)。情緒勞務分類下自我監控力與組織行為結果之關聯性研究。人力資源管理學報，7，49-65。
林子雯 (1996)。成人學生多重角色與幸福感之相關研究。國立高雄師範大學成人教育研究所，碩士論文。
林尚平 (2000)。情緒勞務負擔量表之發展。中山管理評論，8(3)，427-447。林尚平、陳怡安 (2001)。遊樂區員工情緒勞務及社會化歷程之質性研究。商管科技季刊，2(3)，319-343。林孟蒨 (2003)。組織認同與情緒勞務負擔之關聯探討－以航空公司空服員為例。國立台灣海洋大學航運管理研究所，碩士論文。林彩梅、嚴文位 (2007)。領導型態與職場友誼關係之研究。多國籍企業管理評論，1(2)，1-14。林瑞枝 (2012)。高雄市政府會計人員情緒勞務、知覺組織支持與工作滿意關係之研究。國立高雄師範大學成人教育研究所組織發展與領導在職進修專班，碩士論文。林儷家 (2012)。組織美學與幸福感之研究－以合作金庫商業銀行為例。世新大學行政管理學系，碩士論文。施建彬 (1995)。幸福感來源與相關因素之探討。國立高雄醫學院行為科學研究所，碩士論文。俞懿嫻 (1997)。亞里士多德的幸福論－目的價值論與目的倫理論。東海哲學研究集刊，8，177-193。侯辰宜 (2007)。國小教師幸福感與教學效能之關係研究-以桃園縣為例。中原大學教育研究所，碩士論文。凃淑蕊 (2013)。休閒知覺自由、社會支持、休閒效益、登山運動參與與幸福感之相關研究－以登山步道健行者為例。大葉大學休閒事業管理研究所，碩士論文。郭俊賢 (1994)。大學生的快樂經驗及其相關因素之研究。國立政治大學教育學系碩士班，碩士論文。陸洛 (1998)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊：人文及社會科學，8(1)，115-137。
陳映羽 (2005)。員工推薦對職場友誼影響之研究。中國文化大學國際企業管理研究所，博士論文。陳銀卿 (2007)。國小教師工作壓力與幸福感之相關研究。國立新竹教育大學人資處輔導教學碩士班，碩士論文。馬岳琳 (2007)。職場友誼8準則：你該親近哪些人，當心哪些人？。天下雜誌 377期。
郭珮怡 (2008)。高科技產業員工社會支持與幸福感關係之研究。國立屏東教育大學社會發展學系，碩士論文。陳建佑 (2009)。公家機關會審人員職場友誼與工作壓力、工作倦怠之研究。亞洲大學會計與資訊學系，碩士論文。陳佳玲 (2009)。台灣企業之幽默傾向、溝通滿足、工作績效關係模式之研究－以情緒勞務為干擾變項。長榮大學經營管理研究所，碩士論文。陳信介 (2010)。國民小學教師工作壓力對工作滿意度影響之研究－幸福感中介效果之驗證。長榮大學高階管理研究所，碩士論文。郭麗春 (2011)。相敬如賓抑或真心相陪？學校中的人事人員情緒勞務展演與職場友誼。國立高雄師範大學人力與知識管理研究所，碩士論文。
唐順德 (2011)。雲林縣國小已婚女性教師工作壓力、休閒滿意度與幸福感之研究。國立嘉義大學輔導與諮商研究所，碩士論文。
袁小惠 (2011)。國中教師情緒勞務對幸福感之影響-以情緒智力為調節變項。國立高雄師範大學人力與知識管理研究所，碩士論文。陳怡伶 (2013)。職家衝突、職場友誼對幸福感與敬業貢獻度之影響—以組織氣候為調節變項。國立台灣師範大學科技應用與人力資源發展學系研究所，碩士論文。倪偉倫 (2014)。身心障礙者支持性就業服務員情緒勞務、組織認同與幸福感之相關研究。國立高雄師範大學諮商心理與復健諮商研究所，碩士論文。梁進龍 (2005)。職場友誼與員工創造力關係之研究。中國文化大學國際企業管理研究所，博士論文。莊文魁 (2009)。碩士在職專班成人學生職場情緒勞務與幸福感關係之研究—以中部四縣市為例。國立中正大學成人及繼續教育研究所，碩士論文。許晉霖 (2010)。情緒勞務對工作倦怠影響之研究－以高雄地區的國際觀光旅館為例。國立高雄大學經營管理研究所，碩士論文。張寶誠 (2011, June 6)，提升員工幸福感。經濟日報(台北)，3版。
張美玲 (2013)。性別角色認知與女性人員職場幸福感之分析－以台灣自來水公司為例。世新大學行政管理研究所，碩士論文。鄔佩君 (2003)。第一線服務人員之情緒勞動的影響因素與其結果之關 係：以銀行行員為例。國立政治大學心理學研究所，碩士論文。童靖玉 (2009)。內部行銷對職場友誼與組織公民行為關係之研究－以台中縣國民中學為例。大葉大學管理學院研究所，碩士論文。黃秀琴 (2010)。情緒勞務與服務品質間之關係：以個人工作、個人組織適配為中介變項。國立彰化師範大學人力資源管理研究所，碩士論文。楊馥菱 (1998)。情緒勞務工作者的社會支持、自我調控與工作表現之相關研究。靜宜大學管理科學研究所，碩士論文。
楊惠真 (2009)。鐵路警察人員情緒勞務負荷對工作滿意度影響之研究。中央警察大學行政管理研究所，碩士論文。滿莉芳 (2002)。情緒勞務工作者情緒勞務負荷與工作結果之研究－以情緒智力與工作特性為干擾。靜宜大學企業管理研究所，碩士論文。溫肇東 (2012)。國民幸福指標初探。經理人月刊，9月號。
廖智慧 (2008)。航空公司客服人員情緒勞務負擔與職業倦怠感之研究。國立嘉義大學管理學院，碩士論文。廖家萱 (2011)。屏東縣國小教師工作不安全感與工作投入關係之研究－以職場友誼為調節變項。國立高雄師範大學人力與知識管理研究所，碩士論文。管雪惠 (2013)。機場運務人員情緒勞務、幸福感與組織承諾之關聯性研究。國立高雄海洋科技大學航運管理研究所，碩士論文。劉文驊 (2004)。工作特性與組織文化特徵對情緒勞務負擔影響之研究。中原大學企業管理研究所，碩士論文。蔣嘉陽 (2005)。信服幸福－廣告訴求對不同幸福感程度消費者之廣告效果研究。國立中正大學企業管理研究所，碩士論文。劉皇模 (2010)。情緒勞務、工作滿意及工作壓力之相關性研究－以國軍後勤人員為例。國防大學管理學院運籌管理學系，碩士論文。劉秀枝 (2011)。私立幼兒園教師職場幸福感與工作滿意度之關係研究。幼兒教保研究期刊，6，87-115。劉品瑤 (2012)。工作需求滿足與幸福感之關聯：以工作價值觀為調節因子。玄奘大學應用心理學研究所，碩士論文。賴家慶 (2012)。空服員休閒參與、工作壓力及幸福感之研究－以長榮航空公司為例。國立臺灣師範大學運動與休閒管理研究所，碩士論文。戴秀卿 (2002)。醫院員工的情緒勞務負荷與顧客行為導向之關係研究。國立中山大學人力資源管理研究所，碩士論文。謝玫芸 (2008)。高雄市國小教師外向性人格、角色壓力與幸福感之關係研究。國立高雄師範大學教育學系碩士班，碩士論文。謝薰儀 (2011)。公立就服機構派遣員工人格特質、工作滿意度與幸福感之相關研究。國立中正大學勞工研究所，碩士論文。顏映馨 (1998)。大學生的生活風格、人際親密和幸福感關係之研究。國立高雄師範大學教育研究所，碩士論文。顏昌華、林英顏、黃文平、鄧秀玉 (2011)。組織公平、工作安全感與職場友誼關係之研究—正職勞工與派遣勞工之探討。人力資源管理學報，11(2)，47-70。顏國樑、徐美雯 (2012)。國中教師追求快樂取向、主觀幸福感與組織承諾關係之研究。屏東教育大學學報：教育類第38期 ，93-126。
釋惟賢 (2003)。般若與人生。宗教文化出版社。中國：北京。
二、英文部份
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