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研究生(外文):Mao-Yun Jung
論文名稱(外文):Negative Relations, Status, and Formation of Intra-organizational Knowledge Sharing
指導教授(外文):Hsiang-Hsun Wu
口試委員(外文):Chia-hung WuHua-Hung Weng
外文關鍵詞:Knowledge sharingFriendshipNegative relationshipEnvySocial Status
  • 被引用被引用:1
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Knowledge sharing is an important mechanism in an organization. The organization’s culture, practices, competitive advantage, and ability are sent to members through knowledge sharing. Because knowledge sharing is an interactive process of interpersonal communication, we must consider the interaction between members in an organization then interpret how do people share knowledge with others. As knowledge sharing is a behavior that needs resources and may waste energy and time, moreover, the repay and is uncertain. So knowledge sharing needs a certain degree of trust. This study analyzes social relationships and social status within organizational situations. A social relationship contains positive and negative relationships, we focus on friendship in positive relationship and envy in negative relationship. We believe that people in the same circle of friend have similar backgrounds which may leads to higher degree of trust that it is easier for people to share knowledge with similar friends. However, we also found that even people in the same circle do not necessarily have the knowledge sharing, so we have to explore how negative relationships affect knowledge sharing. Finally, the status in an organization is also a quite important factor that affects people’s behavior; status differences represent the differences in resources using. The attitude of knowledge sharing between High status people and low status people are different, especially when people receive negative emotions under the difference of status. This study use questionnaire to collect data from an East branch office of an insurance company and analyze by UCINET. The result shows that members preferred to share knowledge with friends based on common background and will be intensive with friends with whom they have a high frequency of interaction in the workplace. Negative emotions and the status difference may not decrease the tendency of knowledge sharing in friendships. The results are contrary to the prediction. The study argued that an individual probably tries to maintain friendship relationships by actively sharing knowledge with envious and envied and low-status friends.
Title page i
Validation paper ii
Authorization paper iii
Chinese abstract vii
English abstract ix
Acknowledgement xi
Table of Contents xii
List of Table xiii
List of Figure xiii
Chapter 1 Introduction 1
Chapter 2 Theoretical Background and Hypotheses 3
Chapter 3 Methodology 10
3.1 Participants and Procedure 10
3.2 Research Design 10
3.3 Measures 11
3.4 Limitation 16
Chapter 4 Results 17
4.1 Univariate States and Preliminary Results 18
4.2 Hypotheses Testing 26
Chapter 5 Discussion and Conclusion 30
Reference 31
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