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研究生:黃琡珺
研究生(外文):Huang, Shu-Chun
論文名稱:員工生涯韌性、倫理氣候、職場霸凌與職業幸福感相關性之研究
論文名稱(外文):The Relationship of Career Resilience, Ethical Climate, Workplace Bullying and Occupational Well-being
指導教授:黃佳純黃佳純引用關係
指導教授(外文):Huang, Jie-Tsuen
口試委員:蔡群立丁崇德王湧泉
口試日期:2014-07-14
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:125
中文關鍵詞:生涯韌性倫理氣候職場霸凌職業幸福感
外文關鍵詞:career resilienceethical climateworkplace bullyingoccupational well-being
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職場霸凌與正向心理學之相關議題於近年來持續受到關注,基於人力資本的角度,企業為能創造更高獲利,就必須更加重視員工的身心狀態;而員工的個人特質和組織氛圍可能會影響員工在職場中所感覺到的幸福感,再者,職場當中若發生霸凌情形,勢必對員工的幸福感造成負面的影響,進而可能對組織績效產生一定程度的衝擊。本研究試圖探究員工個人的生涯韌性及組織的倫理氣候,與員工的職場霸凌知覺程度和職業幸福感之間的關係。
本研究以台灣一般職場員工為主要研究對象,透過方便取樣方式,以紙本問卷進行相關調查,總計發放問卷數量為360份,回收有效問卷數為303份,有效問卷之回收率為84%,經實證分析後,研究結果分述如下:
一、員工生涯韌性對職業幸福感具正向影響。
二、員工生涯韌性對職場霸凌具負向影響。
三、職場霸凌在員工生涯韌性與職業幸福感之間具有中介效果。
四、倫理氣候對職業幸福感具正向影響。
五、倫理氣候對職場霸凌具負向影響。
六、職場霸凌在倫理氣候與職業幸福感之間具有中介效果。

Issues related to workplace bullying and positive psychology have aroused concern in recent years. On the basis of human capital, in order to create higher corporate profits, we must pay more attention to employees' physical and mental state. Employee's personal qualities and organizational climate may affect the well-being of employees in the workplace,moreover, if bullying occurs in the workplace, that will inevitably have a negative impact on the well-being of employees, which may have some degree of impact on organizational performance. This study attempts to explore whether there is relationship among career resilience, ethical climate, perception of workplace bullying and occupational well-being of employees.
Using the employees in Taiwan as an example, by convenience sampling and questionnaire survey, 360 questionnaires were sent out and 303 valid ones were returned, the response rate is 84%. Through empirical analysis, the findings of the study are:
1. Employees’ career resilience has a positive effect on occupational well-being.
2. Employees’ career resilience has a negative effect on workplace bullying.
3. Workplace bullying has mediating effect on the relationship between employees’ career resilience and occupational well-being.
4. Ethical climate has a positive effect on occupational well-being.
5. Ethical climate has a negative effect on workplace bullying.
6. Workplace bullying has mediating effect on the relationship between ethical climate and occupational well-being.

摘要 ....................................i
Abstract ..............................ii
目錄 ..................................iii
表目錄 ..................................v
圖目錄 ................................vii
第壹章 緒論 ..............................1
第一節 研究背景與動機 .....................1
第二節 研究目的 .........................5
第三節 研究流程 .........................6
第貳章 文獻探討 .........................7
第一節 生涯韌性 .........................7
第二節 倫理氣候 ........................15
第三節 職場霸淩 ........................23
第四節 職業幸福感 ........................36
第五節 各研究變項間關係之推論 .............47
第參章 研究方法 ........................53
第一節 研究架構 ........................53
第二節 研究假設 ........................54
第三節 研究變項操作性定義與衡量工具 ........55
第四節 研究對象與抽樣方式 ................58
第五節 資料分析方法 ......................60
第四章 資料分析 ........................62
第一節 樣本描述性統計分析 .................62
第二節 因素與信度分析 ....................65
第三節 相關分析 ........................74
第四節 迴歸分析 ........................77
第五節 中介分析 ........................85
第六節 研究假設驗證結果 ................90
第伍章 結論 .............................91
第一節 研究結果 ..........................91
第二節 管理意涵 ........................97
第三節 研究建議 ........................99
第四節 研究限制與未來研究之建議 ...........103
參考文獻 ...............................105
一、中文文獻 ...........................105
二、英文文獻 ...........................112
三、日文文獻 ...........................125


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三、日文文獻
ウィキペディア日本語版 検索:職場いじめ
http://ja.wikipedia.org/wiki/%E8%81%B7%E5%A0%B4%E3%81%84%E3%81%98%E3%82%81(2014年1月20日最終閲覧)
産業カウンセラーが見た職場 アンケート調査結果~産業カウンセラー440 人が見る職場/悲惨さ増す「職場のいじめ」の実態
http://www.counselor.or.jp/press/pdf/080327.pdf (2014年3月8日最終閲覧)

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