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研究生:張文馨
研究生(外文):Chang,Wen-Shin
論文名稱:差序式領導與團隊績效關係之研究:團隊凝聚力之中介效果
論文名稱(外文):The Relationship between Differential Leadership and Team Performance-Group Cohesion as mediator
指導教授:董玉娟董玉娟引用關係
指導教授(外文):Tung,Yu-Chuan
口試委員:董玉娟陳必碩李俊賢
口試委員(外文):Tung,Yu-ChuanChen,Pi-SoLee,Chun-Hsien
口試日期:2014-07-05
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:76
中文關鍵詞:差序式領導、團隊凝聚力、團隊績效
外文關鍵詞:differential leadership , team performance, group cohesion
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華人企業組織受到華人社會文化的影響,發展出有別於西方的差序式領導模式(Redding,1993;Silin,1976;鄭伯壎,1995)。近期研究顯示,華人企業組織中,差序式領導是一種特殊的領導風格,凸顯華人企業組織中,領導者與部屬間的互動模式。華人的差序式領導與西方的領導類型不同,華人差序式領導者展現了自己人部屬與外人部屬不同的對待方式,並且對其所偏好的部屬給予較多偏私的領導。
本研究將差序式領導提升為團隊層次,探討華人差序式領導對於組織中團隊績效的影響,並以團隊凝聚力作為中介變項,了解相較於外人,差序領導者給予自己人部屬較多的照顧溝通、獎勵提拔、寬容犯錯是否會影響團隊凝聚力,進而影響團隊績效。
本研究以台灣營利事業組織中的51個工作團隊為研究對象,其中包含主管51份,團隊成員230份。研究結果發現:(1)差序式領導對於團隊社會凝聚力具有顯著正向影響(2)團隊社會凝聚力對於團隊績效具有顯著正向影響(3)團隊社會凝聚力對於差序式領導與團隊績效之關係具有中介效果。最後,依據研究結果,本研究提出管理實務意涵與未來研究方向。

Chinese’s enterprise organization developed different mode of the differential leadership than western mode because it was influenced by Chinese society culture. (Redding,1993;Silin,1976;Bo Xuan Zheng,1995) In the recent studies, differential leadership is a particular style of leadership, that highlight the mode of interaction in leader and subordinates in Chinese enterprise organization. The type of leadership of differential leadership in Chinese and western countries are different. The differential leadership in Chinese’s leaders show the different interaction and treatment with in-group and out-group, and provide better and favoritism led to the partiality subordinates.
This study is to enhance as team level of the differential leadership. Explore the effect of Chinese differential leadership to the organization affect team performance, and mediating with team cohesion, to compared with out-group that differential leadership gives more in care and communication, rewarded and promoted, Catholic mistakes impact of team cohesion than their in-group subordinates, thereby affecting team performance.
This study investigated 51 work groups of different enterprises in Taiwan; consist of 51 supervisors and 230 employees. The result indicated that: (1) The differential leadership was positive associated with group social cohesion.(2) The group social cohesion was positive associated with team performance.(3) The social cohesion power has the mediation effect to the relation of differential leadership and team performance. Based on the results, this study proposed some empirical and practical suggestions.

中文摘要 i
英文摘要 ii
目錄 iv
表目錄 v
圖目錄 vi
第一節 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 3
第二章 文獻探討 5
第一節 差序式領導 5
第二節 團隊凝聚力 16
第三節 團隊績效 21
第三章 研究方法 25
第一節 研究架構 25
第二節 研究假設彙整 25
第三節 研究設計 26
第四節 研究變項衡量 26
第五節 資料分析方法 30
第六節 回收樣本分析 32
第七節 信效度檢驗 35
第四章 資料分析與實證結果 39
第一節 研究變項之相關性檢定 39
第二節 線性結構模式分析 41
第五章 結論與建議 47
第一節 研究結論 47
第二節 管理意涵 49
第三節 研究限制與後續研究建議 50
參考文獻 53
附錄 63

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