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研究生:莊秝沂
研究生(外文):Chuang Li-Yi
論文名稱:正向情感對工作績效的影響-以不當督導及轉換型領導為調節效果
論文名稱(外文):The Influence of Positive Affect on Job Performance-Abusive Supervision and Transformational Leadership as Moderators
指導教授:陳儀蓉陳儀蓉引用關係
指導教授(外文):Chen Yi-Jung
口試委員:余明助劉維寧
口試委員(外文):Yu Ming-ChuLiu Wei-Ning
口試日期:2014-07-29
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:85
中文關鍵詞:正向情感工作績;效不當督導轉換型領導
外文關鍵詞:Positive AffectivityJob PerformanceAbusive SupervisionTransformational Leadership
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本研究主要是探討正向情感、工作績效、不當督導與轉換型領導間的關係,並探討不當督導與轉換型領導在正向情感與工作績效間扮演的調節角色。本研究以多行業別的主管與部屬為研究對象,採用配對取樣的問卷調查法,有效問卷共291份,有效問卷回收率為78.6%。經由實證結果發現:1.部屬正向情感對部屬工作績效有正向影響;2.主管不當督導對部屬工作績效有負向影響;3.主管轉換型領導對部屬工作績效有正向影響;4.主管不當督導負向調節部屬正向情感與工作績效間的關係;5.主管轉換型領導正向調節部屬正向情感與工作績效間的關係。根據以上的研究結果,本文最後進一步提出管理實務與建議,期望能提供實務界及後續研究者參考。
he purpose of this study is to explore the relationship between Positive Affectivity, Job Performance, Abusive Supervision and Transformational Leadership, and examined the moderating effect of Abusive Supervision and Transformational Leadership. This study is dyadic questionnaire by managers and employees from vary of industries, and 291 were valid, indicating 78.6% response rate. The findings of this study are as follows:
1. Positive Affectivity has positive effect on Job Performance.
2. Abusive Supervision has negative effect on Job Performance.
3. Transformational Leadership has positive effect on Job Performance.
4. Abusive Supervision has a visible moderating effect on Positive Affectivity and Job Performance.
5. Transformational Leadership has a visible moderating effect on Positive Affectivity and Job Performance.
According to the above, there are some implications and suggestions of practices and academics for future references.
中文摘要-i
英文摘要-ii
目錄-iii
表目錄-iv
圖目錄-v
第一章緒論-1
第一節研究背景與動機-1
第二節研究目的-4
第二章文獻探討-5
第一節正向情感之探討-5
第二節工作績效之探討-8
第三節不當督導之探討-11
第四節轉換型領導之探討-18
第五節假設推論-24
第三章研究方法-33
第一節研究對象與程序-33
第二節研究變項與衡量-34
第三節資料分析方法-36
第四章研究結果-37
第一節描述性統計分析37
第二節信度分析-42
第三節差異分析-47
第四節相關分析-49
第五節迴歸分析-52
第六節研究之假設及驗證結果-58
第五章結論與建議-60
第一節研究結論-60
第二節研究限制與建議-63
第三節理論與實務意涵-66
參考文獻-68
一、中文部分-65
二、英文部分-74
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蔡進雄(民89)。國民中學校長轉型領導、互易領導、學校文化與學校效能關係之研究(未出版博士論文),國立台灣師範大學,台北市。
鄭伊珊(民98)。主管的轉換型領導、溝通能力對員工工作績效影響之研究-以壽險業為例(未出版之碩士論文)。開南大學,台北市。
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韓貴香(民102)。自我概念差異、不同生活向度滿足與正、負向情感感受之關係-以台灣女性幼教老師為例。中華心理衛生學刊,16(4),01-22。
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