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研究生:黃子袁
研究生(外文):Huang, Zih-Yuan
論文名稱:人口、社會經濟、健康及生活指標對醫師信任及醫療保健系統信任之影響:以台灣為例
論文名稱(外文):Demographic, Socioeconomic, Health and Life Indicator Associated with Trusts in Physicians and Health Care System: The Case of Taiwan
指導教授:張明正張明正引用關係邱政元邱政元引用關係
指導教授(外文):Ming-Cheng ChangJeng-Yuan Chiou
口試委員:梁亞文張明正邱政元
口試委員(外文):Yia-Wun LiangMing-Cheng ChangJeng-Yuan Chiou
口試日期:2014-07-28
學位類別:碩士
校院名稱:亞洲大學
系所名稱:健康產業管理學系健康管理組
學門:商業及管理學門
學類:醫管學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:89
中文關鍵詞:醫師信任醫療保健系統信任
外文關鍵詞:Trust in physiciansTrust in Health care system
相關次數:
  • 被引用被引用:1
  • 點閱點閱:404
  • 評分評分:
  • 下載下載:27
  • 收藏至我的研究室書目清單書目收藏:2
背景:
  「信任」為維持醫病關係的重要元素之一,也是預測醫療服務成效的最佳指標,且當病患信任醫師時,治療過程的配合度會提高,因此可以得到較成功的醫療結果或病情控制,亦能夠減輕病患本身焦慮、減少更換醫師或醫院進而增加治療效果及降低所耗費的醫療資源;而台灣不同族群民眾對於我國醫療保健系統信任程度如何,近年來較少有類似文章發表,激發研究者探討此議題之動機。
資料與方法:
  研究以行政院國家科學委員會人文及社會科學發展處,其進行之台灣社會變遷基本調查計畫第六期第二次調查計畫執行之報告作為次級資料庫,剔除未達標準之樣本後(N=1978),以描述性統計與推論性統計做資料分析。
結果:
  影響民眾對醫師信任的變項為年齡、宗教信仰、健康狀況、自覺生活是否快樂等;影響民眾對醫療保健系統之信任的變項為每月收入、宗教信仰、社會階層自我認知、自覺生活品質滿意與自覺生活是否快樂等。
結論與建議:
  民眾的宗教信仰和自覺生活是否快樂均與醫師信任及醫療保健系統信任有相關,因此建議未來研究方向可朝此方向進行更多探討。而影響民眾對醫師信任、醫療保健體系信任的詳細因素,是否為因醫師行為、醫師展現出的態度、醫療院所等級等因素有關,需後續更深入的探討。
Background:
Trust is one of the important relationships between physician and patient. It can be the indicator of predicting effectiveness of health care delivery. Moreover, patients will get more positive treatment outcomes or disease control, and their anxiety will alleviate when they trust their physicians. In addition, patients will receive more positive treatment results, owing to the lower rate of visiting different physicians or hospitals, thus conserving more medical resources. This study aims to explore the demographic, socioeconomic, health and life indicators associated with trusts in physicians and health care system in Taiwan.
Method:
This study used data from the Taiwan Social Change Survey (TSCS) Phase6, Wave2 to conduct analyses. TSCS is released by the National Science Council. After excluding missing data, a total of 1,978 subjects were included in this study. Both descriptive and inferential statistics were used to describe the factors associated with trusts in physicians and health care system.
Result:
Factors associated with trust in physicians are: age, religion, health status, perceived happiness; the factors associated with trust in health care system are: monthly income, religion, perceived social level, perceived quality of life, and perceived happiness.
Conclusion:
Religion and perceived happiness are factors associated with both trusts in physicians and health care system. Policy makers need to pay more attention to these factors to improve the relationship between patients with physicians and health care system. Other possible factors not included in this study, such as behaviors, attitudes of physicians, and scale of health care facilities, need further study to analyze whether they are associated with trusts in physicians and health care system.
目 錄
第一章 緒論1
  第一節 研究背景與動機1
  第二節 研究目的2
第二章 文獻探討3
  第一節 信任3
  第二節 病患對醫師的信任16
  第三節 病患對醫療保健系統的信任20
第三章 研究方法22
  第一節 研究架構22
  第二節 資料來源與研究對象25
  第三節 研究變項及操作型定義26
  第四節 資料處理與分析方法43
第四章 研究結果44
  第一節 社會人口學特質、健康狀態、生活滿意度、醫療信任分佈44
第二節 民眾對於醫師信任、醫療保健系統信任相關分析46
第三節 醫師信任、醫療保健系統信任之相關風險分析49
第五章 討論53
第一節 探討影響民眾對於醫師信任的相關因素54
第二節 探討影響民眾對於醫療保健系統的相關因素57
第六章 結論與建議60
第一節 研究結論60
第二節 建議61
第三節 研究限制62
參考文獻63
中文文獻63
英文文獻66

表 目 錄
表2-1 不同學者對信任所做的定義與解釋5
表2-2 不同領域內對信任的定義13
表3-3 研究架構之問卷變項操作型定義29
表4-1-1 受訪者社會人口學變項之分佈情形73
表4-1-2 受訪者健康狀態之分布情形75
表4-1-3 受訪者生活滿意之分佈情形76
表4-1-4 受訪者醫師信任、醫療保健系統信任之分佈情形77
表4-2-1 醫師信任與各控制變項相關分析78
表4-2-2 醫療保健系統與各控制變項相關分析80
表4-3-1 醫師信任與人口學變項、生活型態及健康狀態變項之邏輯斯迴歸分析(Crude)82
表4-3-2 醫師信任與人口學變項、生活型態及健康狀態變項之邏輯斯迴歸分析(Adjusted)84
表4-3-3 醫療保健系統信任與人口學變項、生活型態及健康狀態變項之邏輯斯迴歸分析(Crude)86
表4-3-4 醫療保健系統信任與人口學變項、生活型態及健康狀態變項之邏輯斯迴歸分析(Adjusted)88

圖 目 錄
圖3-1 研究架構圖23
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