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研究生:呂婉慈
研究生(外文):Wan-Tzu, Lu
論文名稱:主管領導行為對部分工時員工工作敬業心影響之研究- 以心理契約履行及高績效人力資源實務為中介變項
論文名稱(外文):A Study of the Relationship between Leader Behavior and Work Engagement among Part Time Employee: The Mediating Effects of Psychological Contract Fulfillment and High Performance Human Resource Practices.
指導教授:王湧泉王湧泉引用關係
指導教授(外文):Yung-Chuan, Wang
口試委員:劉廷揚黃培文黃佳純王湧泉
口試委員(外文):Ting-Yang, LiuPei-Wen, HuangJia-Chun, HuangYung-Chuan, Wang
口試日期:2015-05-22
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:142
中文關鍵詞:部分工時員工主管領導行為心理契約履行高績效人力資源實務工作敬業心
外文關鍵詞:Part time employeePsychological contract fulfillmentLeader behaviorHigh performance human resource practicesWork engagement
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本研究針對台灣地區部分工時員工為對象,依領導型態將研究分成兩個部份,一為探討關懷型主管領導行為與員工心理契約履行知覺程度的關聯性,並進而分析對工作敬業心的影響;一為探討規範型主管領導行為與員工對組織所實施之高績效人力資源實務措施的知覺程度的關聯性,並進而分析對工作敬業心的影響。
經由實證分析得到以下研究結果:第一,關懷型主管領導行為對部分工時員工之工作敬業心具有顯著之正向影響;第二,規範型主管領導行為對部分工時員工之工作敬業心具有顯著之正向影響;第三,部分工時員工之心理契約履行對其工作敬業心具有顯著之正向影響;第四,組織之高績效人力資源實務對部分工時員工之工作敬業心具有顯著之正向影響;第五,關懷型主管領導行為對部分工時員工之心理契約履行具有顯著之正向影響;第六,規範型主管領導行為對組織之高績效人力資源實務具有顯著之正向影響;第七,心理契約履行對關懷型主管領導行為與工作敬業心之關係具有顯著部分之中介效果;第八,高績效人力資源實務對規範型主管領導行為與工作敬業心之關係具有顯著部份之中介效果。
本研究之主要貢獻在於提出以心理契約履行與高績效人力資源實務做為中介而影響主管領導行為對員工敬業心之關係。另外,部分工時員工是近年組織發展的趨勢,此類型的員工一直因其性質特殊而不易管理。因此,本研究的研究結果也對部分工時員工亦具有管理實務的參考價值。
This study has taken the part time employee in Taiwan as the research objects. It distinguishes leader behavior into two parts. The study uses two-way investigations. First, the study is trying to explore the associations between caring leader behavior and psychological contract fulfillment. The other one is trying to explore the associations between initiating leader behavior and high performance human resource practices. According to the results, finding out the influence of the employee’s work engagement.
The research results are as following: 1. Caring leader behavior has a positively significant effect on part time employee’s work engagement. 2.Initiating leader behavior has a positively significant effect on part time employee’s work engagement. 3. Part time employee’s psychological contract fulfillment has a positively significant effect on their work engagement. 4.The high performance human resource practices of the organizations has a positively significant effect on part time employee’s work engagement. 5.Caring leader behavior has a positively significant effect on part time employee’s psychological contract fulfillment. 6. Initiating leader behavior has a positively significant effect on the high performance human resource practices of the organizations. 7.Psychological contract fulfillment has partial mediating variable to the Caring leader behavior and work engagement. 8. High performance human resource practices has partial mediating variable to the Initiating leader behavior and work engagement.
Contribution of this study is using psychological contract fulfillment and high performance human resource practices as mediating variable. On the other hand, Taiwan industrial development has focus on part time employee. It is not easy to manage this type of employee. Therefore, The value of this study should be important for leader to manage the part time employee.
中文摘要 i
Abstract ii
誌謝 iii
目錄 iv
表目錄 v
圖目錄 vii
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 4
第三節 研究流程 5
第四節 名詞解釋 6
第二章 文獻探討 7
第一節 部分工時員工 7
第二節 工作敬業心 15
第三節 主管領導行為 24
第四節 心理契約履行 39
第五節 高績效人力資源實務 47
第六節 研究變項之關係分析 54
第三章 研究方法 63
第一節 研究架構 63
第二節 研究假設 64
第三節 研究變項之操作性定義與衡量工具 65
第四節 研究對象與調查方法 72
第五節 資料分析方法 73
第六節 量表之信、效度分析 77
第四章 資料分析與結果 84
第一節 樣本描述性統計分析 84
第二節 相關分析 88
第三節 迴歸分析 93
第四節 中介效果之驗證 101
第五節 研究假設檢定結果 104
第五章 結論與建議 105
第一節 研究結論 105
第二節 理論意涵與管理實務建議 112
第三節 研究限制與後續建議 115
參考文獻 117
一、中文 117
二、英文 119
三、電子資料 130
附錄:問卷 131
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三、 電子資料
中華民國統計資訊網,http://www.stat.gov.tw/mp.asp?mp=4,最後瀏覽日:2015年3月30日。
行政院主計總處,http://www.dgbas.gov.tw/mp.asp?mp=1,最後瀏覽日:2015年3月30日。
行政院勞動部,http://www.mol.gov.tw/,最後瀏覽日:2015年3月30日。
行政院勞動部員工保險局,http://www.bli.gov.tw/,最後瀏覽日:2015年3月30日。
僱用部分時間工作員工參考手冊,https://www.google.com.tw/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CBwQFjAA&url=http%3A%2F%2Fwww.rootlaw.com.tw%2FLawContent.aspx%3FLawID%3DA040290091021900-0920304&ei=CE83VYadLJPf8AW14YA4&usg=AFQjCNFgKor02Mq0r9AcFo-ij7fy8pABFw&sig2=_ti-nKGd8DZtkgmrll7kLQ&bvm=bv.91071109,d.dGY,最後瀏覽日:2015年3月30日。
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