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研究生:張雅婷
研究生(外文):Ya-Ting, Chang
論文名稱:不當督導與情感性承諾關係之研究: 探討組織自尊與自我控制之角色
論文名稱(外文):A Study of the Relationship between Abusive Supervision and Affective Commitment:Exploring the Roles of Organization-Based Self-Esteem and Self-Control
指導教授:黃瓊慧黃瓊慧引用關係
指導教授(外文):Chiung-Hui, Huang
口試委員:黃培文林豪傑陳儀蓉黃瓊慧
口試委員(外文):Pei-Wen, HuangHao-Jie, LinYi-Jung, ChenChiung-Hui, Huang
口試日期:2015-06-04
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:104
中文關鍵詞:不當督導組織自尊自我控制情感性承諾
外文關鍵詞:Abusive SupervisionOrganization-Based Self-EsteemSelf-ControlAffective Commitment
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員工對組織而言,是最重要且難以取代的資產,然而在工作場所裡仍有許多員工間互動的問題被企業主所忽略,其對於整體組織來說將可能帶來龐大的影響。本研究探討不當督導與情感性承諾之間的關係,同時以組織自尊做為中介變項;自我控制做為調節變項,進行研究驗證。本研究總計發放560份問卷,有效回收率達83.9%。其研究結果顯示,不當督導與情感性承諾之間具有顯著的負向關係,且組織自尊在兩者間具有部分中介效果;不當督導與組織自尊之間具備顯著的負向關係,而自我控制在兩者間具有調節效果。此研究結果可填補相關學術研究的不足之處,並提供組織人力資源管理實務之具體建議。
Employees are the most important resources of the organization and are difficult to be replaced. However, there are still many problems among staff’s interactions ignored by business owners in the workplace and the problems will likely bring a large effect to overall organization. The purpose of this study focused on investigating the relationship between abusive supervision and affective commitment. In addition, this study also explored the mediator of organization-based self-esteem and the moderator of self-control. In this study, a total of 560 questionnaires are distributed, and the effectively received rate is 83.9%. The results show that there was a significant negative relationship between abusive supervision and affective commitment. And the organization-based self-esteem has a partial mediating effect between the both. Furthermore, the relationship between abusive supervision and organization-based self-esteem is significant negative. And the self-control has a moderating effect between the both. The results of this study will fill the shortcomings of relevant academic research, as well as propose the related recommendations of management practices for human resources management.
摘要
Abstract
謝誌
目錄
表目錄
圖目錄
第一章緒論
第一節研究背景與動機
第二節研究目的
第二章文獻探討
第一節不當督導
第二節組織自尊
第三節情感性承諾
第四節自我控制
第五節各研究變項間關係之推論
第三章研究設計與方法
第一節研究架構
第二節研究假設
第三節各研究變項操作性定義與衡量工具
第四節研究樣本與資料蒐集方法
第五節樣本特性分析
第六節資料處理分析方法
第四章研究結果
第一節各研究變項之描述性分析
第二節為個人特徵在各研究變項間之差異分析
第三節各研究變項間之相關分析
第四節各研究變項間之迴歸分析
第五節研究假設結果彙整
第五章討論與建議
第一節理論意涵
第二節實務建議
第三節研究限制與未來研究建議
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