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研究生:王晨如
研究生(外文):Chen-Ju Wang
論文名稱:勞動派遣人員生涯不確定感與工作不安全感對退卻行為影響之研究:正向心理資本的調節效果
論文名稱(外文):The Study of the Relationship among Dispatched Laborers' Career Uncertainty, Job Insecurity and Withdrawal Behavior:The Moderating Effects of Psychological Capital
指導教授:王湧泉王湧泉引用關係
指導教授(外文):Yung-Chuan Wang
口試委員:高義展黃建榮黃佳純
口試委員(外文):Gao, Yi-ZhanHuang, Chien-JungHuang, Jie-Tsuen
口試日期:2015-06-26
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:113
中文關鍵詞:勞動派遣退卻行為生涯不確定感工作不安全感正向心理資本
外文關鍵詞:Dispatched LaborersWithdrawal BehaviorCareer UncertaintyJob InsecurityPsychological Capital
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  現今企業因考量人力需求之提升,以及降低其勞動成本,開始傾向僱用彈性高、成本低之勞動派遣員工。勞動派遣員工之僱主雖為派遣公司,但服務單位與勞動報酬皆屬要派企業,若當勞動派遣員工因身份限制而無法受到要派企業之重視,即可能會對工作失去動力,出現退卻行為,可能將影響企業之整體績效與利益,進而產生更嚴重之損失。
  基此,本研究乃以勞動派遣人員為研究對象,其生涯不確定感及工作不安全感為出發點,探討這兩者對退卻行為之影響,並透過正向心理資本為調節變項,分析正向心理資本是否會對生涯不確定感與工作不安全感對退卻行為之影響產生調節效果。
本研究針對台灣地區之勞動派遣員工進行問卷調查以蒐集資料,共計發放450份問卷,回收423份,有效問卷為351份,回收率為94%,經分析後各項研究假設結果如下:
一、 勞動派遣員工之生涯不確定感對退卻行為具有顯著之正向影響。
二、 勞動派遣員工之工作不安全感對退卻行為具有顯著之正向影響。
三、 正向心理資本對生涯不確定感與退卻行為之關係不具有調節效果。
四、 正向心理資本對工作不安全感與退卻行為之關係具有調節效果。

  Nowadays, the companies consider the increase of labor demand and the decrease of labor cost. They prefer to use dispatched laborers who have high-flexibility and low-cost feature. Although the employer of dispatched laborers is the temporary employment agency, the labor’s service unit and compensation come from the enterprise. If the dispatched laborers can’t gain attention from the enterprise because of their identification restriction, they would lose their motivation for their work. They will also display the withdrawal behavior like absenteeism, leaving and taking a break. If the enterprises ignore this situation and let it getting worse, it would affect the whole performance and benefit of the enterprise, and resulting more severe the losses.
  Therefore, this study uses the dispatched laborers as subjects. It explores the effect of career uncertainty and job insecurity on withdrawal behavior, and uses the psychological capital as moderate variable on career uncertainty and job insecurity.
  Questionnaire survey was used to collect data. This research has taken the dispatched laborers working in Taiwan. The grand total provides 450 questionnaires, recycling 423 questionnaires, and 351 validated questionnaires, recycling a rate 94%. The findings in this study are as following:
1. Career uncertainty of the dispatched laborers has a significantly positive effect on withdrawal behavior.
2. Job insecurity of the dispatched laborers has a significantly positive effect on withdrawal behavior.
3. Psychological capital has no moderating effect on career uncertainty and withdrawal behavior.
4. Psychological capital has a moderating effect on job insecurity and withdrawal behavior.

摘 要 I
ABSTRACT II
致謝 III
目錄 IV
表目錄 VI
圖目錄 VII
第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的 4
第三節 研究流程 5
第二章 文獻探討 6
第一節 勞動派遣 6
第二節 退卻行為 17
第三節 生涯不確定感 28
第四節 工作不安全感 38
第五節 正向心理資本 46
第六節 各變項間關係 53
第三章 研究方法 58
第一節 研究架構 58
第二節 研究假設 59
第三節 研究變項之操作型定義與衡量 60
第四節 研究對象與抽樣方法 66
第五節 資料分析方法 67
第六節 量表之信度分析與因素分析 71
第四章 研究結果分析 75
第一節 人口特性變項分析 75
第二節 各變項間相關性程度分析 78
第三節 各研究變項之迴歸分析 80
第四節 調節分析 83
第五章 結論與建議 86
第一節 研究結論 86
第二節 理論意涵與實務建議 91
第三節 研究限制與後續研究建議 94
參考文獻 96
附錄 問卷 111
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4. 林新發(2012)。心理資本與正向組織行為。國民教育,52(4),1-7。
5. 陳正良(1994)。派遣業勞工之僱用關係與勞動條件,勞資關係月刊,12(12),6-15頁。
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8. 黃同圳(2011)。勞動派遣在企業人力資源管理之運用探討。台灣勞動評論,3(1),1-33。
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10. 溫金豐、錢書華、蘇建全(2007)。高科技組織工程專業人員工作不安全感知研究,東海管理評論,9(1),147-192。
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14. 鄭津津(1998)。派遣勞動相關法律問題之探討,就業與訓練,16(6),12-16。
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2. 組織變革不確定感對組織挫折、職場退縮之影響-探討正向心理資本調節效果
3. 派遣勞工工作不安全感、分配公平感與工作滿意度之分析及派遣勞工保護法草案實施後對其之影響 -以某二中央機關為例
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10. 工作不安全感、組織承諾、與工作投入間之關係以及正面情緒之調節影響
11. 組織精簡知覺、工作不安全感對工作投入與退卻行為之影響-以知覺組織支持為調節變項
12. 警察人員之正向心理資本對工作壓力及生活滿意之影響
13. 職涯停滯與工作不安全感對工作敬業心影響:心理資本之調節效果
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