(34.204.191.31) 您好!臺灣時間:2019/10/20 14:33
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
本論文永久網址: 
line
研究生:黃添旺
研究生(外文):Tian-Wang Huang
論文名稱:服務領導、心理賦權與職涯滿足關係之研究-財政部高雄國稅局為例
論文名稱(外文):The Study of Relationship among Servant Leadership, Psychological Empowerment and Career Satisfaction:The Case of National Taxation Bureau of Kaohsiung, Ministry of Finance
指導教授:黃佳純黃佳純引用關係
指導教授(外文):Jie-Tsuen Huang
口試委員:黃培文高義展王湧泉黃佳純
口試委員(外文):Pei-Wen HuangYi-Zhan GaoYung-Chuan WangJie-Tsuen Huang
口試日期:2015-07-13
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:95
中文關鍵詞:服務領導心理賦權職涯滿足
外文關鍵詞:Servant LeadershipPsychological EmpowermentCareer Satisfaction
相關次數:
  • 被引用被引用:1
  • 點閱點閱:389
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
隨著稅務行政工作之複雜化,稅務機關員工職涯滿足的影響因素,對於所屬稅務機關是個相當重要的議題。故本研究以財政部高雄國稅局員工為對象,探討其對主管服務領導的認知和心理賦權對於職涯滿足之影響。研究方法係問卷調查法,共發出403份問卷,回收有效問卷317份,有效回收率為78.7%。所得資料以描述性統計分析、因素分析、Pearson積差相關與層級迴歸分析等統計方法加以分析。研究結果歸結如下:
一、服務領導對職涯滿足具有正向顯著影響。
二、服務領導之建立願景和相互信任等構面對職涯滿足皆具有正向顯著影響。
三、服務領導對心理賦權具有正向顯著影響。
四、服務領導之賦權他人、建立願景和相互信任等構面對心理賦權皆具有正向顯著影響。
五、心理賦權對職涯滿足具有正向顯著影響。
六、心理賦權在服務領導對職涯滿足的關係上具有中介效果。
七、心理賦權在服務領導之建立願景和相互信任構面對職涯滿足的關係上具有中介效果。
Along with the complexity of the tax administration, factors impacting employees’ career satisfaction are very important issues for the tax authorities. Consequently, this study targets on employees working in National Taxation Bureau of Kaohsiung, Ministry of Finance, and explores the impact of servant leadership and psychological empowerment on career satisfaction. The research method is the approach of questionnaire survey. A total of 403 questionnaires were distributed and 317 valid questionnaires were returned, with the effective rate of 78.7%. The collected data were analyzed by descriptive statistics, factor analysis, Pearson correlation and hierarchical regression analysis, etc. The results are showed as follows:
1. Servant leadership and its factors, vision and trust, have a positive significant impact on career satisfaction.
2. Servant leadership and its factors, empowerment, vision and trust, have a positive significant impact on psychological empowerment.
3. Psychological empowerment has a positive significant impact on career satisfaction.
4. Psychological empowerment partially mediates the relationship between servant leadership (and its factor vision) and career satisfaction, but completely mediates the relationship between factor trust of servant leadership and career satisfaction.
摘要 i
ABSTRACT ii
誌謝 iii
目錄 iv
表目錄 v
圖目錄 vi
第壹章 緒論 1
第一節 研究背景及動機 1
第二節 研究目的 5
第三節 研究流程 6
第貳章 文獻探討 7
第一節 服務領導 7
第二節 心理賦權 16
第三節 職涯滿足 25
第四節 各變項之關係推論 34
第參章 研究方法 38
第一節 研究架構 38
第二節 研究假設 39
第三節 研究變項之操作型定義與衡量方式 40
第四節 研究樣本和資料收集過程 46
第五節 資料分析方法 47
第肆章 實證分析 49
第一節 樣本描述性統計分析 49
第二節 因素與信度分析 53
第三節 相關分析 59
第四節 迴歸分析 62
第五節 中介分析 69
第六節 研究假設驗證結果 73
第伍章 結論與建議 74
第一節 研究結論 74
第二節 研究建議 77
第三節 研究限制與後續研究建議 81
參考文獻 83
一、 中文部分 83
二、 英文部分 86
一、 中文部分
王瑤芬、洪久賢、林咨攸(2008)。國際觀光旅館餐飲部員工組織承諾、職涯滿意、工作價值觀、適配度之因果關係研究。觀光休閒學報,14(3),277-302。
王鑒忠、宋君卿(2008)。職業生涯成功評價新標準探析。現代管理科學(中國),2008(6),90-92。
白雲濤、李傑(2013)。科技企業領導風格對賦權效果的增強作用研究。管理研究學報,13(1),73-90。
江桂芬、王秀紅(2014)。僕人式領導在護理專業的意涵與運用。領導護理,15(3),78-87。
朱振衣(2005)。工作社會支持、家庭社會支持、工作-家庭衝突與生涯滿意度關聯性之研究。國防大學國防管理學院資源管理研究所碩士論文。
行政院人事行政總處公務人力發展中心(2011)。領導的藝術。2015年3月4日,取自http://webcache.googleusercontent.com/search?q=cache:ZSTynNZdfEYJ:epaper.hrd.gov.tw/120/EDM120-0503.htm+&cd=6&hl=zh-TW&ct=clnk&gl=tw。
李耿彰(2011)。工作價值觀、組織承諾、組織文化與職涯滿意之關係研究。義守大學管理學院管理碩士在職專班碩士論文。
何修瑜(譯)(2004)。僕人領導:一分鐘實踐僕人領導(原作者:K. Blanchard和P. Hodges)。臺北:商周。(原著出版年:2003)
林子超(2015)。僕人 — 修道院的領導啟示錄。2015年7月26日,取自http://life.fhl.net/Philosophy/bookclub/society/05.htm。
林俊彥、陳幼珍(2012)。技專校院教師評鑑困境與因應——以教師賦權增能觀點分析。學校行政雙月刊,82,161-175。
林慈愛(2009)。高雄市國民小學教師之校長服務領導知覺與組織承諾之相關研究。國立屏東教育大學教育行政研究所碩士論文。
林瑞蓉(2009)。生涯自我效能、生涯復原力與職涯滿足關係之研究-以生涯管理行為為中介變項。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
林錕煌(2011)。組織變革、激勵制度與心理賦能對工作滿足之影響性研究。南臺科技大學高階主管企管碩士班碩士論文。
周瑛琪、顏如妙(編譯)(2011)。人力資源管理(第七版)(原作者:R. A. Noe, J. R. Hollenbeck, B. Gerhart和P. M. Wright)。臺北:美商麥格羅希爾。(原著第7版出版年:2009)
涂秀容(2014)。護理人員核心自我評估、工作特性與職涯滿足關係之研究:以工作敬業心為中介變項。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
財政部高雄國稅局(2015)。2015年3月3日,取自http://www.ntbk.gov.tw/etwmain/。
徐永昌(1999)。企業願景、企業文化、員工生涯發展與組織承諾之關係研究─以台灣製造業為例。國立成功大學企業管理研究所碩士論文。
徐其力(2008)。員工生涯能力與組織生涯管理對員工生涯成功之影響研究。國立彰化師範大學工業教育與技術學系博士論文。
許淑萍(2011)。表演藝術團體僕人領導行為、工作滿意及組織承諾相關之研究。國立臺灣師範大學公民教育與活動領導學系碩士論文。
張文隆(2010)。賦權:當責式管理的延伸實踐。臺北:商周。
張仕政、陳世佳(2010)。僕人式領導對國小教師班級經營之啟示。學校行政,67,18-30。
張芳全(2013)。統計就是要這樣跑(第三版)。臺北:心理。
張秋波(2009)。組織成員之主動人格特質、知覺組織支持與職涯滿足關係之研究:以生涯自我管理為中介變項。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
陳至柔、吳如娟、吳有諒(2014)。授權賦能與組織信任對服務導向組織公民行為影響之研究-以公立社福機構為例。服務業管理評論,12,40-66。
陳宛如(2013)。航空公司運務人員雇用型態對心理賦能、工作滿足及情緒耗竭影響之研究。世新大學觀光學系碩士論文。
游淑玫(2012)。人格特質、心理賦能、社會資本對知識分享行為之影響_以不動產仲介業為例。國立成功大學高階管理碩士在職專班論文。
曾淑惠(2007)。教育評鑑模式。臺北:師大書苑。
黃冠智(2013)。潛能、個人與主管適配與主管晉升力評分的關聯性。國立中央大學人力資源管理研究所碩士論文。
黃麗卿(2010)。僕人式領導理論、模型與應用層面的探討。南亞學報,30,243-260。
溫玲玉、邱華慧(2012)。導師僕人式領導知覺、家庭互動經驗對班級歸屬感影響之研究。高應科大人文社會科學學報,9(2),119-136。
葉松輝(2009)。人資從業人員角色知覺、知覺組織支持、專業承諾與職涯滿足關係之研究。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
楊朝祥(1989)。生計輔導—終生的輔導歷程。行政院青年輔導委員會。
蔣秀華(2010)。國民中學學生知覺導師僕人領導、班級氣氛與學生學習動機關係之研究。國立彰化師範大學教育研究所學校行政碩士班碩士論文。
蔡炳同(2011)。主管教導與員工工作績效關係之研究-心理賦權與成就動機之中介效果。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
劉廷揚、許祺妮(2013)。以轉換型領導為觀點-探討牧羊人領導、僕人式領導與德行領導。台北海洋技術學院學報,6(1),96-111。
劉康民(2011)。人事人員角色壓力、雙組織承諾與職涯滿足關係之研究-以高雄市政府人事處所屬機構為例。國立高雄應用科技大學人力資源發展系暨研究所碩士論文。
劉潔心、張麗春、李怡娟、廖靜宜、林欣怡(2006)。基層醫療保健人員組織充能、心理充能對組織承諾及工作滿意度影響之研究。實證護理,2(1),5-13。
謝豐宇、賴志峰(2012)。國民中學校長服務領導、教師組織公民行為與教師教學效能關係之研究。學校行政雙月刊,82,47-69。
蘇俊達(2011)。服務領導與職場友誼及工作滿意度關係之研究。國立彰化師範大學工業教育與技術學系碩士論文。

二、 英文部分
Anderson, J. (2008). The writings of Robert K. Greenleaf: An interpretive analysis and the future of servant leadership. Servant Leadership Research Roundtable, Regent University.
Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior, 25(8), 951-968.
Bandura, A. (1989). Human agency in social cognitive theory. American Psychologist, 44(9), 1175-1184.
Barnett, B. R., & Bradley, L. (2007). The impact of organizational support for career development on career satisfaction. Career Development International, 12(7), 617-636.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Bass, B. M. (1990). Bass and Stogdill's handbook of leadership: Theory, research, & managerial applications (3rd ed.). New York: The Free Press.
Bennis, W. (2002). Become a tomorrow leader. In L. Spears (Ed.), Focus on leadership: Servant-leadership for the twenty-first century (pp. 101-109). New York: Wiley.
Bennis, W. G., & Goldsmith, J. (1997). Learning to lead. Perseus Books.
Blanchard, K. (2000). Leadership by the book. Executive Excellence, 17(3), 4-5.
Block, P. (1993). Stewardship: Choosing service over self-interest. San Francisco: Berrett-Koehler.
Bozionelos, N. (2008). Intra-organizational network resources: How they relate to career success and organizational commitment. Personnel Review, 37(3), 249-263.
Buchen, I. H. (1998). Servant leadership: A model for future faculty and future institutions. Journal of Leadership & Organizational Studies, 5(1), 125-134.
Buchen, I. H. (2002). The discipline and ritual of forecasting: Greenleaf’s version. Foresight, 4(2), 4-6.
Carter, D., & Baghurst, T. (2014). The Influence of Servant Leadership on Restaurant Employee Engagement. Journal of Business Ethics, 124(3), 453-464.
Cascio, W. F., & Aguinis, H. (2011). Applied psychology in human resource management. Upper Saddle River, NJ: Prentice Hall.
Chen, G., Sharma, P. N., Edinger, S. K., Shapiro, D. L., & Farh, J. L. (2011). Motivating and demotivating forces in teams: Cross-level influences of empowering leadership and relationship conflict. Journal of Applied Psychology, 96(3), 541-557
Chiaburu, D. S., Diaz, I., & de Vos, A. (2013). Employee alienation: Relationships with careerism and career satisfaction. Journal of Managerial Psychology, 28(1), 4-20.
Ciulla, J. B. (1998). Ethics: The heart of leadership. Westport, CT: Praeger.
Conger, J. A. (1992). Learning to lead: The art of transforming managers into leaders. San Francisco: Jossey-Bass.
Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13(3), 471-482.
Corsun, D. L., & Enz, C. A. (1999). Predicting psychological empowerment among service workers: The effect of support-based relationships. Human Relations, 52(2), 205-224.
Covey, S. (2002). Servant-leadership and community leadership in the twenty-first century. In L. Spears (Ed.), Focus on leadership: Servant-leadership for the twenty-first century (pp. 27-34). New York: Wiley.
Crom, M. (1998). The leader as servant. Training, 35(7), 6-10.
Dennis, R. S., & Bocarnea, M. (2005). Development of the servant leadership assessment instrument. Leadership & Organization Development Journal, 26(8), 600-615.
DeSimone, R. L., & Werner, J. M. (2012). Human resource development (6th international ed.). Canada: South-western, cengage learning.
Eisenberg, N. (1986). Altruistic emotion, cognition, and behavior, Arizona State University, London.
Elster, J. (1990). Selfishness and altruism. In J. Mansbridge (Ed.), Beyond self-interest (pp. 44-52). Chicago: The University of Chicago Press.
Eylon, D., & Bamberger, P. (2000). Empowerment cognitions and empowerment acts: Recognizing the importance of gender. Group & Organization Management, 25(4), 354-372.
Fairholm, G. W. (1997). Capturing the heart of leadership: Spirituality and community in the new American workplace, Westport, CT: Praeger.
Ferch, S., & Mitchell, M. W. (2001). Intentional forgiveness in relational leadership: A technique for enhancing effective leadership. Journal of Leadership & Organizational Studies, 7(4), 70-83.
Fu, J.-R. (2010). Is information technology career unique? Exploring differences in career commitment and its determinants among IT and non-IT employees. International Journal of Electronic Business Management, 8(4), 272-281.
Gautschi, T. (2000). History effects in social dilemma situations. Rationality and Society, 12(2), 131-162.
Goh, S.-K., & Low, B. Z.-J. (2014). The influence of servant leadership towards organizational commitment: The mediating role of trust in leaders. International Journal of Business and Management, 9(1), 17-25.
Greenhaus, J. H. (1987). Career management. Hinsdale, IL: The Dryden Press.
Greenhaus, J., Callanan, G., & Godshalk, V. (2000). Career management. Fort Worth: Dryden Press.
Greenhaus, J. H., Callanan, G. A., & Godshalk, V. M. (2010). Career management (4th ed.). Thousand Oaks, CA: Sage.
Greenhaus, J. H., Parasuraman, S., & Wormley, W. M. (1990). Effects of race on organizational experiences, job performance evaluations, and career outcomes. Academy of Management Journal, 33(1), 64-86.
Greenleaf, R. K. (1998). The power of servant leadership. San Francisco: Berrett-Koehler.
Greenleaf, R. K. (2002). Servant leadership: A journey into the nature of legitimate power and greatness (25th anniversary ed.). New York/Mahwah, NJ: Paulist Press.
Haar, J. M., & Brougham, D. M. (2013). An indigenous model of career satisfaction: Exploring the role of workplace cultural wellbeing. Social Indicators Research, 110(3), 873-890.
Hajjaj, K. G. (2014). Relationship between servant leadership style and intent to stay among the employees in the municipality of Gaza. International Journal of Business and Social Science, 5(7), 95-101.
Hall, D. T. (2002). Careers in and out of organizations. CA: Sage, Thousand Oaks.
Harwiki, W. (2013). The influence of servant leadership on organization culture, organizational commitment, organizational citizenship behavior and employees’ performance (Study of outstanding cooperatives in East Java Province, Indonesia). Journal of Economics and Behavioral Studies, 5(12), 876-885.
Hauser, M., & House, R. J. (2000). In E. Locke (Ed.), Handbook of principles of organizational behavior. Malden, MA: Blackwell.
Jencks, C. (1990). Varieties of altruism. In J. Mansbridge (Ed.), Beyond self-interest (pp. 53-67). Chicago: The University of Chicago Press.
Joo, B.-K., & Lim, T. (2013). Transformational leadership and career satisfaction: The mediating role of psychological empowerment. Journal of Leadership & Organizational Studies, 20(3), 316-326.
Joo, B.-K., & Ready, K. J. (2012). Career satisfaction. Career Development International, 17(3), 276-295.
Kaplan, S. (2000). Human nature and environmentally responsible behavior. Journal of Social Issues, 56(3), 491-508.
Karavardar, G. (2014). Career commitment, subjective career success and career satisfaction in the context of hazelnut processing industry in Giresun/Turkey. International Journal of Business and Management, 9(6), 98-105.
Keith, K. M. (2008). The case for servant leadership. Westfield, IN: Greenleaf Center for Servant Leadership.
Kouzes, J. M., & Posner, B. Z. (1993). Credibility: How leaders gain and lose it, Why people demand it. San Francisco: Jossey-Bass.
Kouzes, J. M., & Posner, B. Z. (1997). Leadership practices inventory [LPI]: Participant’s workbook (2nd ed.). San Francisco: Jossey-Bass/Pfeiffer.
Laub, J. A. (1999). Assessing the servant organization: Development of the servant organizational leadership assessment (SOLA) instrument. Dissertation Abstracts International, 60 (02), 308A (UMI No. 9921922)
Laub, J. (2004). Defining servant leadership: A recommended typology for servant leadership studies. Servant Leadership Roundtable, Indiana Wesleyan University.
Lorinkova, N. M., Pearsall, M. J., & Sims, H. P., Jr. (2013). Examining the differential longitudinal performance of directive versus empowering leadership in teams. Academy of Management Journal, 56(2), 573-596.
Lytle, R. S., Hom, P. W., & Mokwa, M. P. (1998). SERV*OR: Managerial measure of organizational service-orientation. Journal of Retailing, 74(4), 455-489.
Martinko, M. J., & Gardner, W. L. (1982). Learned helplessness: An alternative explanation for performance deficits. Academy of Management Review, 7(2), 195-204.
Maynard, M. T., Gilson, L. L., & Mathieu, J. E. (2012). Empowerment - fad or fab? A multilevel review of the past two decades of research. Journal of Management, 38(4), 1231-1281.
McCann, J. T., Graves, D., & Cox, L. (2014). Servant leadership, employee satisfaction, and organizational performance in rural community hospitals. International Journal of Business and Management, 9(10), 28-38.
McGee-Cooper, A., & Trammell, D. (2002). From hero-as-leader to servant-as-leader. In L. C. Spears (Ed.), Insights on leadership: Service, Stewardship, Spirit, and servant-leadership (pp. 141-152). New York: Wiley.
Melrose, K. (1998). Putting servant-leadership into practice. In L. C. Spears (Ed.), Insights on leadership: Service, Stewardship, Spirit, and servant-leadership (pp. 279-296). New York: Wiley.
Mintzberg, H. (1979). The structuring of organizations. Englewood Cliffs, NJ: Prentice-Hall.
Mitroff, I., & Denton, E. A. (1999). A study of spirituality in the workplace. Sloan Management Review, 40(4), 83-94.
Monroe, K. R. (1994). A fat lady in a corset: Altruism and social theory. American Journal of Political Science, 38(4), 861-893.
Naderi, N., & Hoveida, R. (2013). The relationship between organizational citizenship behavior (OCB) and human resources empowerment (HRE) case study: University of Isfahan (Iran). International Journal of Human Resource Studies, 3(2), 69-78.
Nair, K. (1994). A higher standard of leadership: Lessons from the life of Gandhi, San Francisco: Berrett-Koehler.
Namasivayam, K., Guchait, P., & Lei, P. (2014). The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction. International Journal of Contemporary Hospitality Management, 26(1), 69-84.
Ng, T. W. H., Eby, L. T., Sorensen K. L., & Feldman, D. C. (2005). Predictors of objective and subjective career success: A meta-analysis. Personnel Psychology, 58, 367-408.
Nicholson, N., & de Waal-Andrews, W. (2005). Playing to win: Biological imperatives, self-regulation, and trade-offs in the game of career success. Journal of Organizational Behavior, 26, 137-154.
Patterson, K. A. (2003). Servant leadership: A theoretical model (Doctoral dissertation). Available from Proquest Dissertation and Thesis database. (UMI No. 3082719)
Peluchette, E. V. J. (1993). Subjective career success: The influence of individual difference, family, and organizational variables. Journal of Vocational Behavior, 43, 198-208.
Reinke, S. J. (2004). Service before self: Towards a theory of servant-leadership. Global Virtue Ethics Review, 5(3), 30-57.
Russell, R. F. (2001). The role of values in servant leadership. Leadership & Organization Development Journal, 22(2), 76-84.
Russell, R. F., & Stone, A. G. (2002). A review of servant leadership attributes: Developing a practical model. Leadership & Organization Development Journal, 23(3), 145-157.
Sandage, S., & Wiens, T. W. (2001). Contextualizing models of humility and forgiveness: A reply to Gassin. Journal of Psychology and Theology, 29(3), 201-211.
Schein, E. H. (1987). Individuals and careers. In J. Lorsch (Ed.), Handbook of organizational behavior (pp. 155-171). Englewood Cliffs, NJ: Prentice Hall.
Searle, T. P. (2011). A multilevel examination of proactive work behaviors: Contextual and individual differences as antecedents (Doctoral dissertation). Available from Proquest Dissertation and Thesis database. (UMI No. 3450119)
Seibert, S. E., & Kraimer, M. L. (2001). The five-factor model of personality and career success. Journal of Vocational Behavior, 58, 1-21.
Spears, L. C. (2004). Practicing servant-leadership. Leader to Leader, 2004(34), 7-11.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Spreitzer, G. M. (1996). Social structural characteristics of psychological empowerment. Academy of Management Journal, 39(2), 483-504.
Story, M. (2002). A breakfast briefing that unscrambled Auckland’s road-jam: Leadership is about collaboration and making connections. New Zealand Management, 49(9), 39-50.
Swindoll, C. R. (1981). Improving Your Serve, Dallas: Word.
Tangney, J. P. (2000). Humility: Theoretical perspectives, empirical findings and directions for future research. Journal of Social and Clinical Psychology, 19(1), 70-82.
Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An “interpretive” model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.
Washington, R. A. (2007). Empirical relationships among servant, transformational, and transactional leadership: Similarities, differences, and correlations with job satisfaction and organizational commitment (Doctoral dissertation). Available from Proquest Dissertation and Thesis database. (UMI No. 3265529)
Wiens, S., Babenko-Mould, Y., & Iwasiw, C. (2014). Clinical instructors' perceptions of structural and psychological empowerment in academic nursing environments. Journal of Nursing Education, 53(5), 265-270.
Wis, R. M. (2002). The conductor as servant leader. Music Educators Journal, 89(2), 17-23.
Wolfle, L. M., & Robertshaw, D. (1982). Effects of college attendance on locus of control. Journal of Personality and Social Psychology, 43(4), 802-810.
Yean, T. F., & Yahya, K. K. (2013). The influence of human resource management practices and career strategy on career satisfaction of insurance agents. International Journal of Business and Society, 14(2), 193-206.
Young, D. S. (2002). Foresight: the lead that the leader has. In L. Spears (Ed.), Focus on leadership: Servant-leadership for the twenty-first century (pp. 245-255). New York: Wiley.
Zhang, X. M., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107-128.
Zhou, L., Wang, M., Chen, G., & Shi, J. (2012). Supervisors’ upward exchange relationships and subordinate outcomes: Testing the multilevel mediation role of empowerment. Journal of Applied Psychology, 97(3), 668-680.
阮氏翠寧(2012)。The role of procedural justice and psychological empowerment in mediating the effect of servant leadership on employee voice behavior. 南臺科技大學企業管理系碩士論文。
電子全文 電子全文(網際網路公開日期:20201231)
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔