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研究生:呂洛帆
研究生(外文):Lu, Luo-Fan
論文名稱:⽂化認同對消費者購買品牌服飾意願之研究 — 以臺北市⼤專院校學⽣為例
論文名稱(外文):The Influence of Cultural Identity on Consumer’s Purchase Intention for Brand Apparel — The Case of College Students in Taipei City
指導教授:陳光華陳光華引用關係高國揚
指導教授(外文):Chen, Quang-HuaKao, Kuo-Yang
口試委員:陳光華,,高國揚蔡璧徽
口試委員(外文):Chen, Quang-HuaKao, Kuo-YangTsai, Bi-Huei
口試日期:2017-05-19
學位類別:碩士
校院名稱:國立交通大學
系所名稱:管理科學系所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:151
中文關鍵詞:⽂化認同品牌服飾購買意願產品屬性產品預期知覺品質情感性價值
外文關鍵詞:Cultural IdentityBrand ApparelPurchase IntentionProduct AttributeProduct ExpectationPerceived QualityEmotional Value
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在當今全球化的世代,⼈們透過各⽅管道取得他國流⾏、飲⾷、⽂藝、影視等訊息,在⽣活層⾯、習慣乃⾄價值觀早已交融不同的⽂化成分。⽂化流通的普及,使⼈們愈趨了解所喜愛的國家,並逐漸將喜愛轉變為⼀種⽂化認同。

近年來,外國各⼤品牌服飾商家在台灣廣設駐點,⼈們得以可以輕易購⼊Nike、
Adidas、Uniqlo 等他國知名品牌服飾。⽽究竟,台灣民眾對於他國的品牌服飾購買意願,是否受到其對於服飾來源國的⽂化認同影響?會不會因為喜愛美國⽂化,從⽽提升購買美國品牌服飾的可能性?同時,消費者是否會因為某些品牌服飾來⾃於其喜愛的國家,⽽產⽣良好的產品預期,認為服飾具有較佳的品質?消費者購買服飾時,所注重之服飾產品屬性⼜為何?基於上述動機,透過線上問卷調查⽅式,共回收496 份有效問卷進⾏相關統計分析,希望藉由本研究來探討⽂化認同、購買意願、產品預期、產品屬性與⼈⼝統計變數之間的關聯性。

根據統計分析結果得知,臺北市⼤專院校學⽣對於其所喜愛國家之⽂化認同程度愈⾼,則購買該國的品牌服飾意願將愈⼤;產品預期與⽂化認同之間具有顯著正相關;當臺北市⼤專院校學⽣對於服飾屬性之「⽣活趨勢與流⾏信號」、「服飾內在功能感知」、「與⽣活環境聯結」及「服飾外在功能感知」注重程度愈⾼,對喜愛國家⽂化認同程度將愈⾼;當臺北市⼤專院校學⽣對於服飾屬性之「⽣活趨勢與流⾏信號」、「服飾特別性感知」、「與⽣活環境聯結」及「服飾外在功能感知」注重程度愈⾼,對喜愛國家之品牌服飾購買意願將愈⾼。⽽⼈⼝統計變數中,不同性別對於⽂化認同中「社會互動」及「開放與效法」之構⾯、喜愛國家品牌服飾購買意願、產品情感性價值預期、服飾產品屬性中「服飾外在功能感知」及「服飾價格與促銷」之構⾯皆具有顯著差異;不同年齡對於⽂化認同中「社會互動」之構⾯具有顯著差異;不同教育程度對於⽂化認同中「⾃我認同及消費⽂化」、「社會互動」及「開放與效仿」之構⾯、服飾產品屬性中「⽣活趨勢與流⾏信號」之構⾯具有顯著差異;不同家庭成員⼈數對於⽂化認同中「語⾔接觸」之構⾯具有顯著差異;不同每⽉可⽀配所得對於各變數間皆無顯著差異。

最後,透過研究結果分析,若他國品牌服飾業者欲進駐臺灣,建議可依據⽂化認
同構⾯研擬⾏銷策略,同時針對不同年齡與性別消費者所在意之服飾產品屬性進⾏加強與推廣,進⽽提升消費者對於品牌服飾之購買意願,始能增加營收。
In today’s globalized world, people obtain lots of information from other countries through many channels. For instance, fashions, dietary habits, literatures, arts, entertainments, etc.. There are lots of different cultures integrated into our daily lives and even value. Cross-cultural circulation becomes common, so that people understand more about their like countries, and gradually change it into a kind of cultural identity.

Recently, top clothing brands from all over the world continuously and positively set up the stores in Taiwan, people can easily get brand apparel such as Nike, Adidas, Uniqlo, among others. Whether the purchase intention of foreign brand apparel affected by attitude toward the cultural identity of an apparel’s country of origin? Will Taiwanese customers raise the possibility to buy American brand apparel due to their cultural preference? Simultaneously, if apparel made in their favorite countries, will customers have good expectation for it? and what kinds of apparel’s attributes do they care about? Based on above motivations, a total of 496 valid questionnaires were collected through online questionnaire survey, and use IBM SPSS Statistics 23. It’s hoped that this study will explore the relationship between cultural identity, purchase intention, product expectation, product attributes and demographic variables.

According to the results, the higher degree of their like countries’ cultural identity of the college students in Taipei City, the higher purchase intention of that country’s clothing brand they have; there is highly positively correlation between product expectation and cultural identity; the students in Taipei City have higher degree of concern for the aspects of apparel' s attributes such as “Life trends and fashion signals”, “The perception of apparel’s intrinsic functions”, “Connection with life environment” and “The perception of apparel’s extrinsic functions”, they will have higher degree of cultural identity in their like countries; when the students have higher degree of concern for the aspects of apparel’s attributes such as “Life trends and fashion signals”,”The perception of apparel’s particular style”, “Connection with life environment” and “The perception of apparel’s extrinsic functions”, they will have higher purchase intention of clothing brand from their like countries.

In the demographic analysis, there were significant differences between men and women in the aspects of cultural identity such as “Social interactions” and “Openness to and desire to emulate”, in the purchase intention of clothing brands from like countries, in emotional value of apparel, in the aspects of apparel’s attributes such as”The perception of apparel’s extrinsic functions” and “Apparel’s price and discounts”; there were significant differences between different age groups in the aspect of “Social interactions”; there were significant differences between different academic degree groups in the aspects of cultural identity such as “Self-identification with global consumer culture”, “Social interactions” and “ Openness to and desire to emulate”, in the aspect of apparel’s attributes such as “Life trends and fashion signals”; there were significant differences between number of different family members in the aspect of cultural identity such as “Language exposure”; and there were no significant differences between different disposable income groups.

Finally, according to the results, if new clothing brand want to enter into Taiwan Market, the brand can maybe develop marketing strategies referring to cultural identity, and it can also aim at the apparel’s attributes which are cared by different age and gender consumers, then strengthen and promote it, increase purchase intention of brand apparel and thus increase revenue.
中文摘要 I
ABSTRACT III
致謝 V
目錄 VI
表目錄 X
圖目錄 XVII
第一章 緒論 1
1.1研究背景與動機 1
1.2 研究問題與目的 2
1.3 研究範圍與對象 2
1.4 研究架構 2
1.5 研究流程 3
第二章 文獻探討 5
第一節 品牌 5
2.1.1 品牌起源 5
2.1.2 何謂品牌 6
2.1.3 品牌權益 10
2.1.4 品牌經營與策略 17
第二節 服飾 23
2.2.1 服飾定義 23
2.2.2 服飾分類 25
2.2.3 服飾行銷 27
2.2.4 服飾概況分析 31
第三節 產品屬性 37
2.3.1 產品屬性之定義 37
2.3.2 產品屬性之分類 37
2.3.3 服飾產品屬性 39
第四節 文化認同 40
2.4.1 文化定義與分類 40
2.4.2 文化認同之定義 45
第五節 知覺品質與情感性價值 48
2.5.1 知覺品質 48
2.5.2 情感性價值 49
第六節 消費者行為 51
2.6.1 消費者行為之定義 51
2.6.2 消費者行為模式 52
第七節 購買意願之定義與衡量 59
第八節 國內相關研究與本研究之比較 60
2.8.1 相關文獻彙整 60
2.8.2 相關研究之變數彙整 61
第三章 研究方法 63
3.1 操作型研究架構 63
3.2 研究變項之操作性定義 64
3.3研究假說 64
3.4 研究問卷設計 66
3.4.1 問卷前測 66
3.4.2 正式問卷 66
3.5 研究抽樣設計 70
3.5.1 界定母體 70
3.5.2 確立抽樣架構 70
3.5.3 研究樣本量之決定 70
3.6 資料處理與分析方法 71
3.7 因素分析 71
3.7.1 喜愛國家之文化認同因素分析 72
3.7.2 服飾產品屬性因素分析 77
3.8 信度與效度分析 80
3.8.1 信度分析 80
3.8.2 效度分析 81
第四章 研究分析與結果 84
4.1 有效問卷人口統計變數數據 84
4.2 文化認同與購買意願之分析 86
假說1.1 86
4.3 文化認同與產品預期之分析 88
假說2.1 89
假說2.2 91
4.4 服飾產品屬性與文化認同之分析 93
假說3.1 94
4.5 服飾產品屬性與購買意願之分析 96
假說4.1 96
4.6 人口統計變數與文化認同之分析 98
假說5.1 99
假說5.2 99
假說5.3 101
假說5.4 103
假說5.5 106
4.7 人口統計變數與購買意願之分析 107
4.8 人口統計變數與產品預期之分析 111
假說7.1 112
假說7.2 115
4.9 人口統計變數與產品屬性之分析 118
假說8.1 119
假說8.2 119
假說8.3 120
假說8.4 121
假說8.5 122
4.10 研究假說彙整 124
第五章 研究結論與建議 130
5.1研究結論 130
5.1.1 結論一:喜愛國家之文化認同對於該國品牌服飾消費實態之影響 130
5.1.2 結論二:喜愛國家之文化認同對於該國品牌服飾產品預期之影響 130
5.1.3 結論三:喜愛國家之文化認同與服飾產品屬性之間的關係 131
5.1.4 結論四:服飾產品屬性與喜愛國家品牌服飾購買意願之間的關係 131
5.1.5 結論五:人口統計變數與喜愛國家文化認同之分析結果 131
5.1.6 結論六:人口統計變數與消費實態之分析結果 132
5.1.7 結論七:人口統計變數與服飾產品預期之分析結果 133
5.1.8 結論八:人口統計變數與服飾產品屬性之分析結果 134
5.2 行銷實務研擬 134
5.3 研究限制與後續研究建議 137
第六章 參考文獻 139
一、中文文獻 139
二、英文文獻 140
三、網路文獻 146
附錄一:正式問卷 147
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1. 行政院主計處,https://www.dgbas.gov.tw/
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3. 經濟部統計處,http://www.moea.gov.tw/MNS/dos/home/Home.aspx/
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