一、中文文獻
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江東亮，文羽苹，謝嘉容，2014，全民健康保險制度的發展與問題，台灣醫學，第18卷第1期：33-42。
呂執中，曾信超，2015，醫療品質概論，品質月刊，第51卷第7期：28-32。
李玉春，黃昱瞳，黃光華，葉玲玲，陳珮青，2014，全民健保支付制度改革之回顧與展望，台灣醫學，第18卷第1期。
李志宏與施肇榮，2008，全民健康保險解讀系列9：總額支付制度，臺灣醫界，第51卷第11期：37-43。
林宏茂，趙正敏，古雅婷，鄭博文，2013，門診醫療滿意度量表之建構，顧客滿意學刊，第9卷第2期：159-187。
林恆慶與陳楚杰，2003，管理式醫療用來控制醫療品質的方法介紹，醫院雜誌，第36卷第1期： 1-10。
林欽法與馮茂倉，2002，全民健保醫療審查制度之改善-再議審查制度之模式建構，台灣醫學，第6卷第5期：748-751。
林進財，譚醒朝，張曉芬，2013，台灣地區財團法人醫院財務報表之評估，健康管理學刊，第11卷第2期：124-137。
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張志誠，2016，全民健保制度下醫療費用支付審查機制之檢討—以醫師專業自主為核心，國立政治大學法學院碩士在職專班。章殷超，2003，論述: 全民健康保險醫療服務審查問題之探討，台灣醫學， 第7卷第1期：104-114。
陳志豪，張可臻，林忠順，2012，全民健保單一保險制度的優缺點，家庭醫學與基層醫療，第27卷第6期：222-225。
陳柏瑋，呂昭顯，譚慧芳，2014，醫院非醫務活動收益之分析-以台灣非營利醫院為例，台灣衛誌，第33卷第6期：597-608。
陳盈盈，2002，強調成本意識，節制醫療資源--從全民健保的醫療浪費談起，全民健康保險，第39期：24-28。
湯玲郎與黃政豪， 2017，服務品質，認知價值與顧客滿意度對行為意向之關係研究: 以某卓越大學為例，品質學報，第24卷第3期：202-220。
黃琡珺與王琪雅，2009，門診醫療服務品質量表之建構，行銷評論，第6卷第2期：221-248。
楊秀儀與賴美淑，2003，醫療專業審查和醫療品質之關連性研究:美國經驗比較，台灣醫學，第7卷第5期：726-735。
謝溫國，2001，利用品質機能展開法解析醫院的服務品質要素與其系統化之 研究─以中部某區域醫院為個案， 醫務管理期刊，第2卷第4期： 86-107。
謝慧敏，林怡潔，邱亨嘉，2014，論質計酬支付制度與慢性疾病照護品質成效，醫療品質雜誌，第8卷第2期：28-31。
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蘇勳璧，彭朱如，鄧振華，2001，不同等級醫院其資源優勢，策略優勢與績效之關係。醫務管理期刊，第2卷第1期：93-109。
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