一、中文部分
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8.林政鋒(2010年3月29日)。港口百貨業 新光尬義大。經濟日報,C6版。
9.林憲祥(2010年2月11日)。高雄兩大摩天輪互別苗頭。工商時報,A16版。
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18.陳志誠(1997)。服務缺失,補救措施與顧客滿意之研究--以台北市百貨公司為例。國立交通大學管理科學研究所碩士論文。19.陳怡君(2010/02/11)。搶灘高雄今年業績拼50億。經濟日報,A15版。
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28.劉智宏(2004)。台灣綜合商品零售業之經營現況與趨勢分析。國立高雄第一科技大學行銷與流通管理系碩士論文。
29.蔣麗君(2000)。國內百貨公司顧客抱怨原因之實證研究。私立靜宜大學企業管理學系碩士論文,未出版。
30.蔡杉源(2003)。百貨零售業體驗行銷策略運用之探索性研究~以漢神百貨開店慶暨母親節活動為例。國立高雄第一科技大學行銷與流通管理系碩士論文。31.蔡明達(2000)。市場資訊處理程序與組織記憶對行銷創新影響之研究。國立政治大學企業管理學系博士論文。32.盧繼先(2005年2月5日)。統一夢時代購物中心Dream Mall~台灣最大購物中心.歡迎您來入主~。經濟日報。
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