臺灣博碩士論文加值系統

目前學界對於第三及第四方物流之名稱仍無統一之定義；台灣地區業界大多對於第三方及第四方物流的名稱使用混淆，無論實際的服務提供能力為何，均多以第三方或甚第四方物流自居，故本研究藉由國外研究的觀點及定義來探討台灣地區第三方物流業者之發展現況、表現及朝向第四方物流發展之機會。採用郵寄及電子郵件的方式，以中華民國物流協會行業分類索引中專業物流(第三方物流業者；3PL)為實證研究的對象，共計有效樣本為29份，回收率35.8%。分析過程先利用因素分析將國外有關於第三、第四方物流服務項目彙整後將40項的物流服務項目，萃取歸納成11項因素能力(存貨營運管理能力、整合能力、資訊處理能力、供應鏈設計管理能力、貨物運送承攬能力、顧問管理諮詢能力、運輸執行能力、配送/轉運處理能力、財務處理能力、境內倉儲營運及管理能力、顧客服務能力)後，再透過集群分析將我國第三方物流業者依其服務提供能力分成不同的四群(基本倉儲物流服務提供者、第三方物流服務提供者、領導的物流服務提供者、基本運輸與倉儲物流服務提供者)。研究結果顯示，雖然台灣地區尚未有物流公司完全達到成為第四方物流所需之服務能力，但「領導的物流服務提供者」已有朝向第四方物流服務及能力的方向發展，且在第四方物流所需具備之「整合能力」、「供應鏈管理與設計能力」、「財務處理能力」、「資訊處理能力」及「顧問管理諮詢能力」上，前三項明顯擁有優於其他第三方物流業者之表現；而在後兩項上的能力經過分析後雖不顯著，但在平均數上仍較其他三群優異。除此之外，在「與相關輔助性產業合作經驗」及「營運範圍及倉儲運輸活動之提供」雖不顯著，但在平均數上同樣地較其他三群優異。

The logistics service providers in Taiwan typically claimed themselves as third party logistics (3PL) service provider or forth party logistics (4PL) service provider, regardless of what their actual capabilities are. The definition of either 3PL or 4PL is still in a fuzzy state. This research mainly probes the 3PL competency in Taiwan and the opportunities in moving toward 4PL, by examining the global research on the logistics activities and the various diverse definitions of 3PL/4PL. We first build up the framework of this research, then apply descriptive analysis, and quantitative analysis to data collected through relevant survey. By mailing survey questionaire to the 92 3PL providers, we obtained 29 final valid samples. We consolidate the 40 identified different logistics activities into 11 factor capabilities. Through cluster analysis we categorized our sample firms into 4 groups. The result shows that even though there is not any group that possesses the capability and competency to serve as 4PL, the “leading logistics provider” (LLP)-group is clearly moving close to 4PL. There are 5 different capabilities that 4PL firms must attain. The LLP-group has more significant marks than the other groups in .3 out of the 5 capabilities. For the two capabilities that are not significantly different, the LLP-group still has superior experience or better capabilities than other groups.

誌謝 I
中文摘要 II
Abstract IV
目錄 VI
表目錄 VII
圖目錄 IX
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 第三方物流 5
第二節 第四方物流 14
第三節 第三方與第四方物流之比較 24
第四節 世界各地第三方與第四方物流之地區別研究 29
第五節 第三方物流成功轉型成第四方物流之案例 41
第六節 我國物流產業之發展、演變、現況及SWOT分析 46
第三章 研究方法 61
第一節 研究對象與資料蒐集 61
第二節 研究假設 62
第三節 問卷設計與變數定義 63
第四節 資料分析方法 72
第四章 研究結果與分析 75
第一節 敘述性統計分析 75
第二節 因素分析與變異數分析 99
第三節 集群分析、區別分析及變異數分析 109
第五章 結論與建議 133
第一節 研究結論與發現 133
第二節 研究限制 138
第三節 研究建議 139
參考文獻 140
附錄 148

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中文部分
1.中華民國物流年鑑(2002,2003,2004,2005)
2.方念德，我國國際物流未來發展之研究，國立政治大學資訊管理研究所，2004
3.程可勝，橫空出世的第四方物流，中國物流與採購，2002.07
4.童新明，第四方物流運籌服務運作模式探討，國立台北科技大學商業自動化與管理研究所，2004
5.黃貝玲，企業委外的策略與挑戰，eBusiness executive Report，2001.02
6.楊智為，「本國物流業如何與國外結盟以建立全球物流體系」，物流新世紀：2003特輯，No.3，2003
7.劉陽柳，台灣國際物流協會理事長，第三方物流的危機同時也是轉機，北台科學技術學院國際貿易系財經大樓，2005.05.18
8.韓復華，第四方物流的機會與挑戰，經濟部，全球物流運籌e 期刊，第22 期， 2005.03
網站部分
1.Accenture, http://www.accenture.com 搜尋日期：2006年12月20日
2.上海物流網(2005), http://www.sh56.cn/ 搜尋日期：2006年11月13日
3.中國大物流網網站，http://www.all56.com/搜尋日期：2006年9月13日
4.www.3Plogistics.com