臺灣博碩士論文加值系統

優秀的人才是企業裡最大的資產，要如何能夠留住人才一直都是企業體裡很重要的課題，因此，如何降低離職傾向和減少離職率一直都是人力資源方面很重要的課題。過去的研究顯示，職場幸福感與工作滿意度有著密不可分之關聯性，然提升職場幸福感及工作滿意度，可減低員工的離職傾向。本研究探討各行業之職場幸福感、工作滿意度與離職傾向三者間的關係，並驗證工作滿意度的中介效果，以了解員工離職傾向。
本研究採用問卷調查法，回收有效問卷152份，回收之資料加以分析後，得出研究實證結果如下：
一、職場幸福感對工作滿意度有正向影響。
二、工作滿意度對離職傾向有負向影響。
三、職場幸福感對離職傾向有負向影響。
四、工作滿意度在職場幸福感對離職傾向之影響具有中介效果。
期望透過本研究之實證結果，本研究提供管理者在實務上參考的依據，以及學術界做進一步研究的依據。

Outstanding talents are the major assets in the enterprise. How to keep talents has always been an important issue in the enterprise. Therefore, how to lower the turnover rate has always been the first priority issue at the department of Human Resources. The past research showed that Workplace Well-being and Job Satisfaction were inextricably linked, while improving Workplace Well-being and Job Satisfaction could make the turnover rate lower. This study explored the relationship among Workplace Well-being, Job Satisfaction and Turnover Intention by examining various industries, and examined the mediation effect of Job Satisfaction to understand employee turnover intentions.
In this study, a questionnaire survey was used to collect 152 valid questionnaires. After the collected data were analyzed, the empirical results were as follows:
(1) Workplace Well-being had a positive impact on Job Satisfaction.
(2) Job Satisfaction had a negative impact on Turnover Intention.
(3) Workplace Well-being had a negative impact on Turnover Intention.
(4)Job Satisfaction was a mediator between Workplace Well-being and Turnover Intention.
Based on the empirical results of this study, I provided the basis for managers practical reference and further research in the academic community.

中文摘要 III
ABSTRACT IV
目　錄 V
圖　次 VII
表　次 VIII
第一章　緒論 1
第一節　研究背景與動機 1
第二節　研究目的 3
第三節　研究流程與章節架構 4
第二章　文獻探討 5
第一節　職場幸福感 5
第二節　工作滿意度 9
第三節　離職傾向 14
第四節　各變數間關係之探討 17
第三章　研究方法 19
第一節　研究架構 19
第二節　研究假說 20
第三節　變數定義與衡量 21
第四節　問卷設計 23
第五節　資料蒐集及分析方法 24
第四章　研究發現 27
第一節　樣本結構 27
第二節　信度分析 29
第三節　敘述性統計分析 30
第四節　人口統計變數在各研究變項之差異分析 34
第五節　假說檢定 40
第五章　結論與建議 45
第一節　研究結論 45
第二節　管理意涵 46
第三節　研究限制 48
第四節　後續研究建議 49
參考文獻 51
附錄一　本研究正式問卷 58
著作權聲明 62

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